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dcs18

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OK, sweet - you have a PM.

So it's gone. I did the factory reset then the phone restarted itself. After restarting, it stuck in the Asus logo forever. I have waited almost 3 hours since morning thinking it may take time. But nothing happened it just stuck in there.
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OK, sweet - you have a PM.

So it's gone. I did the factory reset then the phone restarted itself. After restarting, it stuck in the Asus logo forever. I have waited almost 3 hours since morning thinking it may take time. But nothing happened it just stuck in there.
  • Remove the battery
  • Do not re-install the battery for a full one minute
  • Utilize that one minute to clean that stinking battery
  • Start the device
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My device comes with a non removable battery.

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Force close it with whatever button it takes to do it - then, start your device. 0pk6YBv.gif

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Did it already. Restarts and stucks on the same asus boot logo.

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  • Ensure your charger is connected and switched on
  • Switch off the phone
  • Press (Power Key + Volume Up) simultaneously to start-up the phone
  • Select the option Reboot from the sub menus
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Did it. Same problem. Stucks at asus boot logo.

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  • Ensure your charger is connected and switched on
  • Switch off the phone
  • Press (Power Key + Volume Up) simultaneously to start-up the phone
  • Now, me what Options your are seeing, here?
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REBOOT

RECOVERY

FACTORY RESET

LAST GOOD FLASH LOG

SWITCH OFF.

I have tried all except for the RECOVERY option.

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  • Ensure your charger is connected and switched on
  • Switch off the phone
  • Press (Power Key + Volume Up) simultaneously to start-up the phone
  • Select the option Switch Off from the sub menus
  • Press (Power Key + Volume Up) simultaneously to start-up the phone
  • Select the option Recovery from the sub menus
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Entering "recovery" that way, I got just a android logo with a exclamation mark and below that "No command" is written.

I searched google a bit and found that with the combination of volume keys I can get to the recovery menu. I found the menu. The options are as below:

1. Reboot system now

2. Apply update from ADB

3. Wipe data/factory reset

4. Wipe cache partition.

I tried 1 and 3 method. In method 1 after restarting stucks in same boot logo. In method 3 after pressing yes, it stars loading some command lines in yellow color and the final command line is as shown below:

E:Can't open /tmp/update_script.log

and shows the recovery menu again.

I haven't tried method 2 and 4 as I don't know what are they.

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That tutorial is for zenfone 2 but I can find a relevant one for my zenfone 5.

How about the option 4 in the recovery list? can I try that?

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Never mind, since the stock firmware you have belongs to Zenfone 5 - just flash using option # 2, "Apply update from ADB"

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Never mind, since the stock firmware you have belongs to Zenfone 5 - just flash using option # 2, "Apply update from ADB"

To flash from ADB, don't I need to download the stock firmware from asus?
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Never mind, since the stock firmware you have belongs to Zenfone 5 - just flash using option # 2, "Apply update from ADB"

To flash from ADB, don't I need to download the stock firmware from asus?

Whatever firmware you were alluding to, at post # 2541.

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Never mind, since the stock firmware you have belongs to Zenfone 5 - just flash using option # 2, "Apply update from ADB"

To flash from ADB, don't I need to download the stock firmware from asus?
Whatever firmware you were alluding to, at post # 2541.
As Lollipop firmware has made available now, can I go with that firmware?
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Never mind, since the stock firmware you have belongs to Zenfone 5 - just flash using option # 2, "Apply update from ADB"

To flash from ADB, don't I need to download the stock firmware from asus?
Whatever firmware you were alluding to, at post # 2541.
As Lollipop firmware has made available now, can I go with that firmware?

If you are sure about the compatibility - sure, why not?

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Never mind, since the stock firmware you have belongs to Zenfone 5 - just flash using option # 2, "Apply update from ADB"

To flash from ADB, don't I need to download the stock firmware from asus?
Whatever firmware you were alluding to, at post # 2541.
As Lollipop firmware has made available now, can I go with that firmware?
If you are sure about the compatibility - sure, why not?
I will let you know. If lollipop fails I will download the default firmware with which the phones has shipped to me.

One question, during the ADB flash I need to do that via command prompt in windows right. So how I need to run the command prompt - "Simple" or "as administrator"?

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One question, during the ADB flash I need to do that via command prompt in windows right. So how I need to run the command prompt - "Simple" or "as administrator"?

Yeah, better to use the "Run as Administrator" option.

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The failed but the hope is still on. After the error it says that "you must have kitkat 4.4.2 xxxx to upgrade to android lollipop". And in the asus download center while downloading the lollipop package it was written that I must have firmware 2.22.xx.xxxx in order to be able to update to lollipop. But I currently have firmware 2.21.xx.xxxx.

Now I'm downloading the firmware 2.22.xx.xxxx to flash with ADB.

BTW, I have successfully updated my bro's phone to lollipop.

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BTW, I have successfully updated my bro's phone to lollipop.

Did you use an in-place upgrade or a clean and full install?

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