mood Posted March 20, 2021 Share Posted March 20, 2021 Brazil fines Apple $1.9M for not including charger in iPhone 12 box Brazilian consumer protection regulator Procon-SP has fined Apple for selling the iPhone 12 in Brazil without the charger, months after the organization forced Apple to provide chargers sold in Sao Paolo. In December, Procon-SP declared Apple had to provide a charger to anyone who bought the iPhone 12 and requested it. On March 19, the regulator continued to attack Apple, fining the company for failing to adequately explain the charger's exclusion. The fine of 10,546,442.48 real ($1.9 million) was accompanied by accusations that Apple misled in its advertising, and sold devices with factory defects, according to Tilt. Apple also allegedly failed to maintain fair terms of contract with consumers, and for not repairing devices under warranty. "Apple needs to understand that in Brazil there are solid consumer protection laws and institutions," said Procon-SP executive director Fernando Capez. "It needs to respect these laws and these institutions." In December, Apple told the agency the charger's removal was due to environmental concerns, in that there are too many charging bricks in the world. The removal was also believed to cut down on carbon emissions, but the agency at the time wasn't satisfied by the explanation. The regulator decided to apply the fine due to Apple apparently failing to convince the regulator. Apple has the opportunity to ask Procon-SP to reevaluate its decision, or it could move to the court system for a more favorable result, other than paying the fine and changing its practices in Brazil. The other complaints, which are included in the fine, include accusations the iPhone's water resistance isn't enough for consumers. The regulator received complaints from consumers, where their Phones stopped working properly after entering the water, but were also denied a repair due to water damage. Issues following system updates and refusing to repair products bought abroad within 30 days were also mentioned. Source: Brazil fines Apple $1.9M for not including charger in iPhone 12 box Link to comment Share on other sites More sharing options...
Ha91 Posted April 16, 2021 Share Posted April 16, 2021 This is like fining a billionaire for not a 20 percent tip on a $1000 meal and instead letting him keep the money that constitutes a significant chunk of a waiter's salary. At the same time, this is like ignoring that the billionaire made 1000s more from not giving $40 for three $1000 meals per day in a year 😂 Link to comment Share on other sites More sharing options...
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