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Microsoft fixes Windows 10 BSOD crashes caused by NVMe SSDs


steven36

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Microsoft has fixed a known issue causing Windows 10 blue screens of death (BSOD) crashes when users plugged in a Thunderbolt NVMe (Non-Volatile Memory Express) Solid State Drive (SSD).

 

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To be impacted by this known issue Windows 10 device would have to feature at least one Thunderbolt NVMe SSD and one Thunderbolt port.

 

Affected Windows 10 devices would also display a "DRIVER_VERIFIER_DMA_VIOLATION (e6). An illegal DMA operation was attempted by a driver being verified." stop error.

 

After discovering the BSOD issue, Microsoft also added a compatibility hold to prevent impacted devices from being offered Windows 10, version 2004 or Windows 10, version 20H2 upgrades.

Safeguard hold to be lifted later this month

Microsoft addressed this issue with the release of the optional KB4586853 non-security cumulative update preview for Windows 10 versions 2004 and 20H2.

 

Since this is a preview update, it is considered optional and it will not be installed automatically. To install KB4586853, download it manually from the Microsoft Catalog or open Windows Update and click the 'Check for updates' button.

 

The safeguard hold added to block upgrades on Windows 10 devices with affected Intel drivers will be removed in mid-December.

 

Until then, the company recommends affected users to "not attempt to manually update using the Update now button or the Media Creation Tool."

 

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Windows 10 KB4586853 update

 

 

During November, Microsoft has also fixed an issue causing Windows 10 certificates to disappear after updating managed Windows 10 systems from outdated installation media.

 

Refreshed media to address the certificate issue is not yet available for Windows 10 20H2 on Volume Licensing Service Center (VLSC) and Visual Studio Subscriptions (VSS, formerly MSDN Subscriptions), but the company says it will be made available during the incoming weeks.

 

Microsoft has also released out-of-band optional updates to address another known issue that causes Kerberos authentication problems on enterprise domain controllers after installing security updates addressing a remotely exploitable Kerberos Constrained Delegation (KCD) security feature bypass bug tracked as CVE-2020-17049.

 

Redmond is also working on a fix for an issue causing multiple Windows 10 apps including Outlook to forget users' passwords after upgrades to certain Windows 10, version 2004 builds.

 

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KB4586853 is an optional update available now

 

Microsoft has deployed a fix for a nasty Windows 10 bug which crashed PCs with Thunderbolt ports.

 

The fix comes as part of optional update KB4586853 for Windows 10 May 2020 Update and October 2020 Update, and because this is an optional patch, you’ll have to check for it and install it yourself via Windows Update (in other words, it won’t happen automatically).

 

KB4586853 resolves the bug whereby plugging an external NVMe SSD into a Thunderbolt port would cause a Blue Screen of Death (BSoD) crash. Although anecdotally, at least some users were seemingly seeing this crash happening outside of this scenario.

 

At any rate, this particular gremlin is now banished, or at least it should be if KB4586853 lives up to its promises.

 

Useful fixes


Those promises also include resolving an issue where Narrator freezes, and another where the touch keyboard goes wonky when using the Mail app. Windows Mixed Reality headset users will also be pleased to hear that KB4586853 improves the level of visual quality for those running in lower resolution mode.

 

Finally, a couple of small niggles affecting gamers have been fixed, including the Xbox Game Bar app controls failing to display on some monitors when playing DX9 games, and an “issue that prevents you from finding certain Microsoft Xbox consoles on a Windows device”.

 

There are some useful fixes here, then, but as ever, if none of these issues are problematic for you, then there’s no reason to install an optional update (especially seeing as Microsoft’s updates can sometimes cause fresh problems in Windows 10, as well as solving existing troubles).

 

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