steven36 Posted October 1, 2020 Share Posted October 1, 2020 Microsoft is investigating a web Outlook and Exchange Online outage that hit as Europeans began work on Thursday. Outlook online users around the world are reporting problems accessing the Microsoft service, adding to the woes Office 365 users experienced earlier this week. Microsoft at 9am CET, 3am ET, confirmed that users are having issues accessing Exchange Online accounts via Outlook on the web. Microsoft initially said users in India are the primary group impacted. However, the company later confirmed on the Microsoft 365 Status Twitter account that the issue is affecting users worldwide. Downloaddetector currently indicates the worst impacted regions include the UK, France, Germany, Netherlands, Belgium, Norway, Sweden, and India. There are also multiple user reports on Twitter from users in Europe who've been unable to access Outlook as the workday begins. This new incident follows a six-hour Office 365 failure earlier this week due to an authentication error that prevented users from signing into Office.com, Outlook.com, Teams, Power Platform, and Dynamics365. Microsoft was forced to roll back a recent change that impacted authentication operations for numerous Microsoft and Azure services. Microsoft's Office Service health dashboard also confirms that users of Outlook.com "may be unable to access their email". "We're collecting additional data from the affected infrastructure to aid in our investigation to determine the cause of impact," Microsoft said. Similar to the incident earlier this week, Microsoft said it is investigating recent updates it has made to its service to identify the potential source of the problem. However, there's no indication of when the issue will be resolved. "We're reviewing recent changes to our service to further determine the cause of impact. Users may experience problems with various Exchange Online protocols, including Outlook desktop, mobile devices as well as those dependent on REST functionality," Microsoft said. Downloaddetector indicates the worst affected regions include the UK, France, Germany, Netherlands, Belgium, Norway, Sweden, and India. Image: Downloaddetector Source Link to comment Share on other sites More sharing options...
steven36 Posted October 1, 2020 Author Share Posted October 1, 2020 Where are we now? Microsoft 363? 362? We've lost count because Exchange Online isn't playing nicely this morning Microsoft's Exchange Online service fell over in the early hours of this morning. The company's status orifice initially figured that the problem mainly affected users in India as its engineers noted the wobbling at around 0700 BST. Just under an hour later Microsoft had to admit it was another global outage. It is the latest in what appears to be a battle of who can annoy their users more. Azure suffered a major outage earlier this week. Rival Apple then hit back with its own wobble before Microsoft continued the TITSUP* tit-for-tat this morning. The mystery issue afflicted apps using Exchange Online protocols, including Outlook on the desktop, mobile devices, and "those dependant on REST functionality," Microsoft said. The company was taking a long hard look at what it might have changed in recent days that might have broken something. Initial thoughts centred around a traffic routing problem, meaning that the gods of downtime would only bless those unfortunate enough to find themselves on the afflicted infrastructure. Microsoft eventually pinned the blame on a "recent configuration update", rolled it back and, at time of writing, was "monitoring the service" for signs of life. In the meantime, folk were left twiddling their thumbs and pondering the wisdom of a leap cloudwards versus an on-premises service, staffed by engineers that could be yelled at face to face. Users reported problems sending and receiving mails, accessing folders and attachments, or even being able to log into their services. Some noted difficulty synchronising between Azure Active Directory and Exchange Online while there were also isolated reports of SharePoint and Teams struck by the curse of bork. Not all users were affected, but for some it is the latest in a series of cock-ups at Microsoft's end, which will only serve to undermine faith in its cloudy productivity services. Email is, after all, a critical communication medium (no matter how much Slack wishes it wasn't). While Microsoft has yet to explain itself (we suspect the postmortem for this week is going to be a big'un), users have turned the speculatogun on to the company. Let they who have not suffered the bowel-loosening sensation of accidentally pushing dev code to production cast the first stone. Not that we'd dream of suggesting such slipshod antics from the Redmond gang. Instead, we'll leave you with an emission from its marketing tentacle, mere hours before the wheels came off. Well, the company has certainly exceeded expectations in terms of outage count. Or has it? A hat-tip to Register reader David for the heads-up. Microsoft sent us a statement: “Our engineers are addressing an issue that affected some Microsoft 365 services. Services are starting to improve as a result of the measures we have implemented.” * Total Inability To Serve User Protocols Source Link to comment Share on other sites More sharing options...
Pete 12 Posted October 1, 2020 Share Posted October 1, 2020 And again ( !!) ...........not the first time , some time ago problems also !! Thinking of not updating anymore , when its been fixed................ Link to comment Share on other sites More sharing options...
mp68terr Posted October 1, 2020 Share Posted October 1, 2020 Not a single problem here, using neither outlook nor any m$soft product/cloud/service. Simply need the net to work. Link to comment Share on other sites More sharing options...
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