steven36 Posted March 30, 2018 Share Posted March 30, 2018 A racial slur GIF slipped into GIPHY’s sticker library earlier this month, prompting Instagram and Snapchat to drop their GIPHY integrations. Now Instagram is reactivating after GIPHY confirmed its reviewed its GIF library four times and will preemptively review any new GIFs it adds. Snapchat said it had nothing to share right now about whether it’s going to reactivate GIPHY. We’ve been in close contact with GIPHY throughout this process and we’re confident that they have put measures in place to ensure that Instagram users have a good experience” an Instagram spokesperson told TechCrunch. GIPHY told TechCrunch in a statement that “To anyone who was affected: we’re sorry. We take full responsibility for this recent event and under no circumstances does GIPHY condone or support this kind of content . . . We have also finished a full investigation into our content moderations systems and processes and have made specific changes to our process to ensure soemthing like this does not happen again.” We first reported Instagram was building a GIPHY integration back in January before it launched a week later, with Snapchat adding a similar feature in February. But it wasn’t long before things went wrong. First spotted by a user in the U.K. around March 8th, the GIF included a racial slur. We’ve shared a censored version of the image below, but warning, it still includes graphic content that may be offensive to some users. When asked, Snapchat told TechCrunch ““We have removed GIPHY from our application until we can be assured that this will never happen again.” Instagram wasn’t aware that the racist GIF was available in its GIPHY integration until informed by TechCrunch, leading to a shut down of the feature within an hour. An Instagram spokesperson told TechCrunch “This type of content has no place on Instagram.” After 12 hours of silence, GIPHY responded the next morning, telling us “After investigation of the incident, this sticker was available due to a bug in our content moderation filters specifically affecting GIF stickers.” The fiasco highlights the risks of major platforms working with third-party developers to brings outside and crowdsourced content into their apps. Snapchat historically resisted working with established developers, but recently has struck more partnerships particularly around augmented reality lenses and marketing service providers. While it’s an easy way to provide more entertainment and creative expression tools, developer integrations also force companies to rely on the quality and safety of things they don’t fully control. As Instagram and Snapchat race for users around the world, they’ll have to weigh the risks and rewards of letting developers into their gardens. GIPHY’s full statement is below. Quote CHANGES TO GIPHY’S STICKER MODERATION Before we get into the details, we wanted to take a moment and sincerely apologize for the deeply offensive sticker discovered by a user on March 8, 2018. To anyone who was affected: we’re sorry. We take full responsibility for this recent event and under no circumstances does GIPHY condone or support this kind of content. The content was immediately removed and after investigation a bug was found in our content moderation filters affecting stickers. This bug was immediately fixed and all stickers were re- moderated. We have also finished a full investigation into our content moderation systems and processes and have made specific changes to our process to ensure something like this does not happen again. THE CHANGES After fixing the bug in our content moderation filters and confirming that the sticker was successfully detected, we re-moderated our entire sticker library 4x. We have also added another level of GIPHY moderation before each sticker is approved into the library. This is now a permanent addition to our moderation process. We hope this will ensure that GIPHY stickers will always be fun and safe no matter where you see them. THE FUTURE AND BEYONDGIFs and Stickers are supposed to make the Internet a better, more entertaining place. GIPHY is committed to making sure that’s always the case. As GIPHY continues to grow, we’re going to continue looking for ways to improve our user experience. Please let us know how we can help at: [email protected]. Team Giphy. Source Link to comment Share on other sites More sharing options...
mkc21 Posted April 1, 2018 Share Posted April 1, 2018 I hate so much that facebook bought instagram, pushing their nose into everything Link to comment Share on other sites More sharing options...
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