Samsung’s New Windows 10 Laptop Is Slower When the Keyboard Isn’t Connected

[CrAKeN]

 

The Galaxy Book comes with support for a detachable keyboard

 

Samsung joined the Windows 10 2-in-1 device party at MWC this year with the Galaxy Book, but information that was included in the official user manual reveals some features that could sound really odd at first glance.

 

First and foremost, it’s worth noting that the Galaxy Book has been developed based on an approach that was pioneered by Microsoft with the Surface lineup, so it comes with touch support and a detachable keyboard that turns it from a tablet to a laptop in a second.

 

What’s interesting is that the keyboard houses some important parts as well, including the NFC module, so Samsung has developed the Galaxy Book in such a way that when it’s removed and the device enters tablet mode, performance is automatically reduced.

 

Beware the overheating

Samsung explains in the manual (via MSPU) that “if you use the device without connecting the Keyboard Cover, the device’s speed and performance may be affected. Use the device with the Keyboard Cover connected.”

 

Even though the company doesn’t explain why exactly this is happening, the Galaxy Book most likely cuts the power in order to save battery life, so you can use the device for a little longer even though the keyboard is no longer connected.

 

Additionally, Samsung also provides guidance to make sure that the Note 7 catching fire nightmare doesn’t repeat, explaining that buyers who notice the Galaxy Book getting super-hot on a regular basis should contact the company for assistance.

 

“When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance. If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre,” the firm says.

 

The Galaxy Book is available in two different sizes and in addition to the detachable keyboard, it also supports pen input, just like Microsoft’s Surface line.

 

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