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  1. We posted last week on leaked benchmarks which suggest the Surface Go 3 will be a lot more powerful than the Surface Go 2. Now Winfuture, who always have their finger on the pulse of these things, have posted some further specs. They exclusively revealed that the screen will once again be 10.5 inches, unchanged from the previous model. It will feature a magnesium alloy casing and the usual fold-out Surface stand. They also confirmed that the leaked benchmarks are indeed real. Two types of processors appear – an Intel Pentium Gold 6500Y processor paired with 4GB of RAM and Intel Core i3-10100Y with 8GB of RAM. While still limited, in single-core tests the Intel Pentium Gold 6500Y is 62 percent higher than the Pentium Gold 4425Y of the Surface Go 2 and in multicore test, the score is a good 47 percent higher. For the high-end Intel Core i3-10100Y version, the performance improvements are less dramatic. In single-core tests the new device is only four percent faster and in multi-core tests, it is only 11 percent faster. This may be because the Intel Core i3-10100Y processor is not a real Core i3 processor but actually belongs to the energy-saving low-end SoCs of the “Amber Lake” Y series. The devices are expected to appear at Microsoft’s upcoming Surface event on the 22nd of September, and Winfuture notes they may be the centre of the event. More Surface Go 3 specs leaked
  2. Microsoft has released their August 2021 firmware update for the Surface Book 3, Laptop Go, Surface Pro 5 and 6 The update solves a variety of issues, with the full changelog available below: Surface Book 3 firmware Surface Serial Hub Driver – System devices 9.54.139.0 – Improves the stability of the device in the recovery scenario. Surface Dock 2 Firmware Update – Extension 6.7.137.0 – Improve device stability and reliability with Surface Dock 2 scenarios. Surface Radio Monitor – System Devices 3.50.139.0 – Improve device reliability when updating to the latest Windows OS. Surface Base 2 Firmware Update – Extension 1.67.137.0 – Improves device stability and reliability. Intel (R) Iris (R) Plus Graphics – Extn 27.20.100.9621 – Improve device stability in delivery display and graphics issues. Intel (R) Iris (R) Plus Graphics – Video Cards 27.20.100.9621 – Improves device stability in delivery display and graphics issues. Surface Laptop Go Firmware Surface SMF – Surface System Management 57.0.1.39 – Improves the stability and reliability of the device. Surface Dock 2 Firmware Update – Extension 6.7.137.0 – Improve device stability and reliability with Surface Dock 2 scenarios. Surface Laptop Firmware Surface Dock 2 Firmware Update – Extension 6.7.137.0 – Improve device stability and reliability with Surface Dock 2 scenarios. Realtek High Definition Audio (SST) Extension 6.1.0.9 – Improves audio stability and reliability. Realtek High Definition Audio (SST) – Sound, video and game controller 6.0.9083.3 – Improve audio stability and reliability. Marvell AVASTAR Wireless-AC Network Controller – Network Adapters 15.68.17021.121 – Resolves critical security vulnerability and improves device stability. Marvell AVASTAR Bluetooth Radio Card – Bluetooth 15.68.17021.121 – Resolves critical security vulnerability and improves device stability. Intel Ir ® Camera – System 30.18305.6.5127 – Improves camera stability and reliability. Intel® CSI2 Host Controller – System 30.18305.6.5127 – Improves camera stability and reliability. Intel® Control Logic – System 30.18305.6.5127 – Improves camera stability and reliability. Intel® AVStream 2500 Camera – System 30.18305.6.5127 – Improves camera stability and reliability. Intel® Imaging Signal 2500 Processor – System 30.18305.6.5127 – Improves camera stability and reliability. Intel® Microsoft Camera Front – System 30.18305.6.5127 – Improves camera stability and reliability. Surface Pro 6 firmware Realtek High Definition Audio (SST) Extension 6.1.0.9 – Improves audio stability and reliability. Realtek High Definition Audio (SST) – Sound, video and game controller 6.0.9083.3 – Improve audio stability and reliability. Marvell AVASTAR Wireless-AC Network Controller – Network Adapters 15.68.17021.121 – Resolves critical security vulnerability and improves device stability. Marvell AVASTAR Bluetooth Radio Card – Bluetooth 15.68.17021.121 – Resolves critical security vulnerability and improves device stability. Intel® Microsoft Camera Rear – System 30.18305.6.5127 – Improves camera stability and reliability. Intel Ir ® Camera – System 30.18305.6.5127 – Improves camera stability and reliability. Intel® Microsoft Camera Front – System 30.18305.6.5127 – Improves camera stability and reliability. Intel® Imaging Signal 2500 Processor – System 30.18305.6.5127 – Improves camera stability and reliability. Intel Control Logic – System 30.18305.6.5127 – Improves camera stability and reliability. Intel CIO2 Host Controller – System 30.18305.6.5127 – Improves camera stability and reliability. Intel® AVStream 2500 Camera – System 30.18305.6.5127 – Improves camera stability and reliability. Surface Dock 2 Firmware Update – Extension 6.7.137.0 – Improve device stability and reliability with Surface Dock 2 scenarios. Surface Pro 5 firmware Surface Dock 2 Firmware Update – Extension 6.7.137.0 – Improve device stability and reliability with Surface Dock 2 scenarios. Realtek High Definition Audio (SST) Extension 6.1.0.9 – Improves audio stability and reliability. Realtek High Definition Audio (SST) – Sound, video and game controller 6.0.9083.3 – Improve audio stability and reliability. Marvell AVASTAR Wireless-AC Network Controller – Network Adapters 15.68.17021.121 – Resolves critical security vulnerability and improves device stability. Marvell AVASTAR Bluetooth Radio Card – Bluetooth 15.68.17021.121 – Resolves critical security vulnerability and improves device stability. Intel® Microsoft Camera Rear – System 30.18305.6.5127 – Improves camera stability and reliability. Intel Ir ® Camera – System 30.18305.6.5127 – Improves camera stability and reliability. Intel® Microsoft Camera Front – System 30.18305.6.5127 – Improves camera stability and reliability. Intel® Imaging Signal 2500 Processor – System 30.18305.6.5127 – Improves camera stability and reliability. Intel® AVStream 2500 Camera – System 30.18305.6.5127 – Improves camera stability and reliability. Intel Control Logic – System 30.18305.6.5127 – Improves camera stability and reliability. Intel CIO2 Host Controller – System 30.18305.6.5127 – Improves camera stability and reliability. You can download the update by Checking for Updates in Settings. via WBI Microsoft release new firmware for Surface Book 3, Laptop Go, Surface Pro 5 and 6
  3. New firmware is now available for the Surface Pro 4, Surface Laptop 3, and the original Surface Book running Windows 10 1909 and above. The update brings security and stability improvement. See the changelog below: Surface Laptop 3 For the Surface Laptop 3 (Intel version) the update brings the following fixes and improvements: Surface System Aggregator– Firmware: 14.502.139.0 Improves system performance. Surface Integration – System devices: 6.119.139.0 Improves device performance. Surface Dock Firmware Update – Firmware: 6.7.137.0 Improves Surface Dock 2 stability. Surface Pro 4 The July update for the Surface Pro 4 addresses the following security issues: Surface UEFI – Firmware: 109.3748.768.0 Addresses critical security vulnerability. Surface ME – Firmware: 11.8.86.3877 Addresses critical security vulnerability. Intel(R) Management Engine Interface – System devices: 2102.100.0.1044 Addresses critical security vulnerability. Surface Book The July firmware for the original Surface Book also addresses a critical security vulnerability: Surface UEFI – Firmware: 92.3748.768.0 Addresses critical security vulnerability. You can download the update by Checking for Updates in Settings. via onMSFT Microsoft release new firmware for Surface Pro 4, Surface Laptop 3 and Surface Book
  4. Surface Book 2 gets updates for graphics improvements and more It's once again time for some Surface updates from Microsoft, and this time, it's the Surface Book 2 that's getting some fresh firmware and drivers. The date on the updates is April 2, and they're for anyone that's running Windows 10 version 1903 or higher, as usual. The main improvements found in the updates seems to be improvements for Intel UHD Graphics, although there are also promises of security updates in the new firmware. Here's the full changelog: Windows Update History Name Device Manager Name Version and Update Intel Corporation - Display – 20.100.8682 Intel(R) UHD Graphics 620 (15") – Display adapters 20.100.8682 Improves graphics and system stability. Intel Corporation - Display – 27.20.100.8682 Intel(R) HD Graphics 620 (13") – Display adapters 27.20.100.8682 Improves graphics and system stability. Surface – System – 8.99.139.0 Surface ACPI Notify Driver – System devices 8.99.139.0 Improves the graphics driver update experience. Intel - Extension - 1952.14.0.1470 Intel(R) ICLS Client - Extension 1952.14.0.1470 Addresses security updates and improves system stability. Intel – SoftwareComponent - 1.62.321.1 Intel(R) ICLS Client - Software devices 1.62.321.1 Addresses security updates and improves system stability. Intel - System - 2040.100.0.1029 Intel(R) Management Engine Interface - System devices 2040.100.0.1029 Addresses security updates and improves system stability. Surface – System – 6.105.139.0 Surface Integration Service Device – System devices 6.105.139.0 Addresses security updates and improves system stability. Surface - Firmware - 11.8.82.3838 Surface ME - Firmware 11.8.82.3838 Addresses security updates and improves system stability. Surface – Firmware – 390.3440.768.0 Surface UEFI – Firmware 390.3440.768.0 Addresses security updates and improves system stability. As always, these are just going to show up in Windows Update. You can manually check for updates and install them, or they'll be installed in the background at some point and your PC will reboot overnight. You can also download the Surface Book 2 Drivers and Firmware bundle here. Source: Surface Book 2 gets updates for graphics improvements and more
  5. Surface Laptop 1 and 2 get new firmware and driver updates It's time once again for a new batch of Surface firmware and driver updates from Microsoft. The company is rolling out a handful of new updates for both the first and second generations of the Surface Laptop, and as tends to be the case, the focus is on improving the overall stability of the system. The list of updates is nearly identical for the two devices, though there are a couple of differences. For the first-generation Surface Laptop, you'll be seeing these updates: Windows Update History Name Device Manager Name Update Intel Corporation – Display – 27.20.100.8682 Intel(R) HD Graphics – Display adapters Improves graphics and system stability. Intel - Extension - 1952.14.0.1470 Intel(R) ICLS Client - Extension Addresses security updates and improves system stability. Intel – SoftwareComponent - 1.62.321.1 Intel(R) ICLS Client - Software devices Addresses security updates and improves system stability. Intel - System - 2040.100.0.1029 Intel(R) Management Engine Interface - System devices Addresses security updates and improves system stability. Surface - Firmware - 11.8.82.3838 Surface ME - Firmware Addresses security updates and improves system stability. If you have a Surface Laptop 2, the first update on that list is replaced by version 27.20.100.8681, but the update notes are the same. You also get an additional update: Windows Update History Name Device Manager Name Update Intel Corporation – Extension – 27.20.100.8681 Intel® Display Graphics Adapter Driver - Extension Addresses security updates and improves system stability. Neither device has any known issues noted by Microsoft after these updates. As per usual, you'll need to be running Windows 10 version 1903 or newer for the updates to show up, but you should already be doing that considering version 1903 has been unsupported since December. It's also worth noting that the updates may roll out gradually, so you may not get it right away. Source: Surface Laptop 1 and 2 get new firmware and driver updates
  6. Microsoft release new Surface Pro 7 firmware updates with Surface Pen improvements, more Today Microsoft released new system updates for all Surface Pro 7 devices running Windows 10 May 2019 Update, version 1903 or greater. These updates will improve graphics and Surface Pen performance. Find the full changelog below. Windows Update History Name Device Manager Name Version and Update Intel Corporation – Display – 27.20.100.8681 Intel(R) Iris(R) Plus Graphics – Display adapters 27.20.100.8681 Improves system graphics performance, stability, and security. Intel Corporation – Extension – 27.20.100.8681 Intel(R) Iris(R) Plus Graphics Extension 27.20.100.8681 Improves integration between system services and stability. Surface – Firmware – 2.12.139.0 Surface Pen 0953 Firmware Update – Firmware 2.12.139.0 Improves Pen inking and pressure precision. Surface – Extension – 2.9.139.0 Surface Pen 0953 Firmware Update Extension 2.9.139.0 Addresses security updates and improves system stability. Surface – Firmware – 9.102.140.0 Surface UEFI – Firmware 9.102.140.0 Addresses security updates and improves system stability. The Surface Pro 7 is powered by the 10th Generation Intel Core processors for improved performance. And it comes with a USB-C port and support for Fast Charging. Find it at Microsoft here. via WBI Source: Microsoft release new Surface Pro 7 firmware updates with Surface Pen improvements, more
  7. Surface Duo gets February Android security patch and other improvements It's only been a few weeks since Microsoft rolled out a software update for the Surface Duo, since the December and January updates got pushed back and ended up releasing at the end of last month. Now, it's time for the February update, and it comes with the usual monthly Android security patch, in addition to some other improvements. This week, Microsoft released the Surface Duo in Europe, and that means the update is rolling out to users in both markets. While the updates in the U.S. and Europe have the same changelog, they have different software versions. Here's what's new: Software version Update info 2021.115.52 (North America) 2021.115.54 (Europe) This update: Addresses scenarios outlined in the Android Security Bulletin - February 2020. Improves Surface Duo UI stability. Improves single tap touch experience. If you're one of the early European adopters, you'll notice there are actually two updates rolling out, because the December/January update is also available now. The changes are all the same as the North American patch from last month, but they come with version 2020.1211.87 instead. As usual, the update is available for unlocked devices first, so if you bought your Surface Duo from AT&T, you'll need to wait a little longer. It usually takes about a week for the rollout to begin for the carrier-locked version, though it could always vary. Aside from the delayed update in January, Microsoft has been servicing the Surface Duo every month, and the company promises three years of security and feature updates, so improvements will keep coming over time. One thing that's worth noting is that the Duo is still running Android 10, which is starting to fall behind especially as Google has begun testing Android 12 this week. The Duo has been reported to be getting Android 11 in the summer, which will be close to the official release of its follow-up. Just yesterday, Microsoft also updated the Surface Duo emulator for PCs with new sample apps that make use of its dual screens. Source: Surface Duo gets February Android security patch and other improvements
  8. AMD-based Surface Laptop 3 updates improve graphics and stability It's once again time for a new batch of updates to make their way to Surface devices, specifically the Surface Laptop 3 with AMD chipsets. Microsoft is rolling out a set of driver and firmware updates that improve the overall stability and performance of the device, just a week after similar updates were rolled out to the Intel variants. As a reminder, AMD processors are found in the consumer variants of the Surface Laptop 3 15-inch, while the 13.5-inch models and business variants of the laptop all use Intel processors. The list of updates includes a new AMD graphics driver and new firmware. Here's the full list: Windows Update History Name Device Manager Name Update Advanced Micro Devices, Inc. - Display - 26.20.12063.1003 AMD Radeon (TM) Vega 9 Graphics - Display Adapter / AMD Radeon (TM) Vega 11 Graphics – Display adapters Improves system graphics performance, stability, and security. Surface - HIDClass - 4.27.139.0 Surface TCON device -Human Interface Devices Resolves system bugcheck while resuming from sleep. Surface - System devices - 6.105.139.0 Surface Integration Service Device - System devices Improves integration between system services and resolves an issue with telemetry reporting. Surface - Firmware - 16.407.139.0 Surface System Aggregator - Firmware Improves system stability and system telemetry reporting. Surface – Firmware –1.2746.140.0 Surface UEFI – Firmware Addresses security updates and improves system stability. If you happen to be using an Intel-based variant of the Surface Laptop 3 and you missed last week's updates, here's what they added: As usual, the updates require a recent version of Windows 10, specifically the May 2019 Update or newer. They may also be rolling out gradually, so not everyone will see them right away. The Surface Laptop 3 was the first time Microsoft introduced AMD-based versions of Surface products, but it was only for the 15-inch variant. Microsoft is expected to give consumers the choice between AMD and Intel processors in both 13.5- and 15-inch variants with the Surface Laptop 4, which is reportedly coming in April. The refresh should also feature the latest processors from both companies. Source: AMD-based Surface Laptop 3 updates improve graphics and stability
  9. Surface Laptop Go receives February 2021 firmware update Microsoft has released the February 2021 firmware Update for Surface Laptop Go. The update includes audio performance improvements, improved integration between system services and stability, improved Bluetooth stability, Wi-Fi stability improvement, security updates, and more. You can read the full official changelog below. SURFACE LAPTOP GO FEBRUARY UPDATE CHANGELOG Windows Update History Name Device Manager Name Version and Update Realtek – SoftwareComponent – 11.0.6000.92 Realtek Hardware Support Application – Software devices 11.0.6000.92 Improves audio performance while streaming content. Realtek Semiconductor Corp. – extension – 6.1.0.8 Realtek High Definition Audio (SST) Extension – no Device Manager notes 6.1.0.8 Improves integration between system services and stability. Realtek Semiconductor Corp. – media – 6.0.9014.1 Realtek High Definition Audio(SST) – Sound, video, and game controllers 6.0.9014.1 Improves audio performance and resolves the associated system bugcheck. Surface – Batteries – 2.56.139.0 Surface Battery – Batteries 2.56.139.0 Resolves the issue where the battery icon is not available in the taskbar. Surface – System devices – 6.105.139.0 Surface Integration Service Device – System devices 6.105.139.0 Improves integration between system services and resolves an issue with telemetry reporting. Intel – net – 22.0.1.1 Intel(R) WiFi 6 AX201 160MHz – Network adapters 22.0.1.1 Improves Wi-Fi stability. Intel Corporation – Bluetooth – 22.00.3.1 Intel(R) Wireless Bluetooth – Bluetooth 22.00.3.1 Improves Bluetooth stability. Surface – Firmware – 8.15.140.0 Surface UEFI – Firmware 8.15.140.0 Addresses security updates and improves system stability. To download and install Microsoft’s latest February firmware update on your Surface Laptop Go, you can head over to Windows Settings> Update & Security> Check for updates. Source: Surface Laptop Go receives February 2021 firmware update
  10. Microsoft rolling out new driver and firmware updates for the Surface Laptop 3 Microsoft has released a set of driver and firmware updates for the Surface Laptop 3. The updates are rolling out for devices sporting Intel processors, which are Ice Lake parts that are housed in the 13.5-inch variant and the 15-inch variant sold to business users. The Laptop 3 comes in both Intel and AMD flavors. The latter ships in the consumer-focused 15-inch version. As for the updates themselves, it is a modest one with a bunch of Intel-specific fixes that focus on the security and stability of various components. There are also the usual stability and reliability improvements brought by the UEFI firmware updates and the like, for the device. Here is the complete changelog with the list of fixes: Windows Update History Name Device Manager Name Version and Update Intel – SoftwareComponent - 1.61.251.0 Intel® iCLS Client - Software components 1.61.251.0 Addresses security updates and improves system stability. Intel – System - 2031.15.0.1743 Intel® Management Engine Interface -System devices 2031.15.0.1743 Addresses security updates and improves system stability. Intel® - Extension - 1952.14.0.1470 (Intel® Management Engine Extension) - no Device Manager notes 1952.14.0.1470 Addresses security updates and improves system stability. Surface – HIDClass - 3.31.139.0 Surface Hid Mini Driver - Human Interface Devices 3.31.139.0 Improves system stability and addresses system bugcheck. Surface - System - 6.105.139.0 Surface Integration Service Device - System devices 6.105.139.0 Improves integration between system services and addresses system bugcheck. Surface – Firmware – 13.0.1594.2 Surface ME – Firmware 13.0.1594.2 Addresses security updates and improves system stability. Surface – Firmware – 9.101.140.0 Surface UEFI – Firmware 9.101.140.0 Addresses security updates and improves system stability. The update is available for devices running Windows 10 version 1903 – the May 2019 Update – or newer. This means that it applies to all Laptop 3 devices since they shipped with that version of the OS in late 2019. However, with version 1903 now officially out of support, most devices should have already been served a newer version. As usual, these updates will be delivered automatically to all users via Windows Update. However, you can manually head into the settings and check for updates to see if the release is ready to be downloaded and installed. Considering that firmware updates roll out in a staggered manner, it might be a while before all devices receive the bits. Source: Microsoft rolling out new driver and firmware updates for the Surface Laptop 3
  11. Surface Duo begins receiving its first firmware update for 2021 Microsoft is rolling out a new firmware update for the Surface Duo, making it the first update in over two months. While the firm had been serving monthly updates for the dual-screened Android device, it skipped the December update owing to the holidays and reportedly due to a tricky bug. Today’s release brings with it a bunch of improvements along with the December and January Android security patches. What it does not bring is the Android 11 update, of which there is no information from the company. As has been the case for the past few months, the Duo is getting improvements to address stability issues with touch, possibly still ironing out issues pointed out by early reviewers. There are also improvements to the UI stability, likely to fix crashes or issues with features like App Pairs and the overall stability of the software when moving apps across screens. The changelog is generic in nature and does not divulge much information about the details of the updates. Here is the complete changelog of the January 2021 update that brings software version 2020.1211.85: Addresses scenarios outlined in the Android Security Bulletin - December 2020 and January 2021. Improves Surface Duo UI stability. Adds the ability to add a caller to conference calls in certain conditions. Improves audio quality when using speaker mode. Improves touch stability. As usual, this release only applies to the unlocked version of the device and is rolling out gradually, meaning it will be a while before all users see the update hit their devices. Users that own the AT&T version of the Duo might have to wait slightly longer for these updates. Usually, updates for the carrier variant are served within a week, so the wait should not be too long. The company is also slated to make the Surface Duo available to more markets soon. It will be interesting to see what the timeline is for the release, and if the device gets an update to Android 11 by then or even ships with the updated software in those regions. Source: Surface Duo begins receiving its first firmware update for 2021
  12. Surface Pro 7+ gets its first round of firmware and driver updates Microsoft introduced the Surface Pro 7+ a couple of weeks ago, being a relatively small upgrade over the existing Surface Pro 7. Now, the company has added the device to the Surface update history page, and there's already a set of firmware and driver updates available. The updates are dated back to January 20, but the changelog has only now been posted, so we get an idea of the improvements included with them. This batch includes four different updates, but they're mostly focused on addressing issues with the display, as well as improving performance. Here's the full list: Windows Update History Name Device Manager Name Update Surface - HIDClass - 160.146.4.0 Surface TCON device -Human Interface Devices Resolves screen refresh issues. Surface - Monitor - 6.12.139.0 Surface Panel - Monitor Resolves the adaptive brightness issue. Surface – Firmware – 10.24.139.0 Surface System Aggregator – Firmware Improves the power and graphics performance; resolves the USB-C issue. Surface - HIDClass - 160.146.3.0 Surface TCON device -Human Interface Devices (For LTE Advanced) Resolves screen refresh issues. Microsoft doesn't list any known issues with the Surface Pro 7+ after these updates. The updates should be installed automatically eventually, but if you'd rather not wait, you can check for updates manually in the Settings app. You'll need to be running Windows 10 version 20H2, the October 2020 Update, in order to get the updates. This shouldn't be much of a problem since the Surface Pro 7+ likely already ships with this version installed out of the box. While the Surface Pro 7+ is branded as a minor refresh, it does get its own separate sets of updates, since there are some significant hardware changes on the inside. If you have a regular Surface Pro 7, a batch of updates was released a couple of weeks ago with general security and stability fixes. Source: Surface Pro 7+ gets its first round of firmware and driver updates
  13. As everybody knows, surface series lacks a powerful GPU I wonder if anybody tried to attach an external GPU via eg.Thunderbolt technology....etc
  14. Surface Go receives the September firmware update Microsoft has released a fresh batch of firmware updates for the first-gen Microsoft Surface Go. The new update improves Smart Charging reliability, camera experience and more. The new update comes just after Microsoft released the September firmware updates for other Surface devices. You can head down to check out the official changelog for the update: Windows Update History Name Device Manager Name Version and Update Surface – Firmware – 1.1.18.0 Surface UEFI – Firmware 1.1.18.0 *Improves battery Smart Charging reliability, and addresses security updates. Intel – Camera – 30.18305.6.12414 Intel AVStream Camera 2500 – System devices 30.18305.6.12414 Improves camera experience and resolves associated system bugcheck. Intel Corporation – System – 30.18305.6.12414 Intel Microsoft Camera Front -System devices 30.18305.6.12414 Improves camera experience and resolves associated system bugcheck. Intel Corporation – System – 30.18305.6.12414 Intel Microsoft Camera IR – System devices 30.18305.6.12414 Improves camera experience and resolves associated system bugcheck. Intel Corporation – System – 30.18305.6.12414 Intel Microsoft Camera Rear – System devices 30.18305.6.12414 Improves camera experience and resolves associated system bugcheck. Intel Corporation – System – 30.18305.6.12414 Intel Camera – Control Logic -System devices 30.18305.6.12414 Improves camera experience and resolves associated system bugcheck. Intel Corporation – System – 30.18305.6.12414 Intel Camera – CSI2 Host Controller Driver – System devices 30.18305.6.12414 Improves camera experience and resolves associated system bugcheck. Intel – System – 30.18305.6.12414 Intel Camera – Imaging Signal Processor 2500 -System devices 30.18305.6.12414 Improves camera experience and resolves associated system bugcheck. Intel – SoftwareComponent – 1.60.155.0 Intel® iCLS Client – Software components 1.60.155.0 Addresses security updates and improves system stability. Intel – System – 1952.14.0.1470 Intel® Management Engine Interface -System devices 1952.14.0.1470 Addresses security updates and improves system stability. Surface – Extension – 5.5.0.0 (Firmware update extension) – no Device Manager notes 5.5.0.0 Improves Surface Dock 2 reliability and addresses system bugcheck. Surface – System – 1.29.137.0 Surface System Telemetry Driver -System devices 1.29.137.0 Facilitates power and thermal related data analysis. Surface – Firmware – 2.49.139.0 Surface Dock Firmware Update – Firmware 2.49.139.0 Improves Surface Dock 2 reliability and addresses system bugcheck. Surface – Firmware – 11.8.77.3664 Surface ME – Firmware 11.8.77.3664 Addresses security updates and improves system stability. The September firmware updates are available for both Surface Go and Surface Go LTE Advanced running Windows 10 May 2019 Update or above. As usual, Microsoft is doing a phased rollout so not all the Surface devices will see the new updates right away. You can go to Settings>Update and Security>Windows Update and Check for Updates to manually download the new firmware updates for your Surface Go. Surface Go receives the September firmware update
  15. Surface Laptop 1 is getting September 2020 firmware update Microsoft has released the September 2020 firmware update for the Surface Laptop. The update includes no new features, as you’d expect from a firmware update. But the update does bring improvements — it improves the battery smart charging reliability. Beyond that, the update includes no bug fixes and performance improvements. You can read the full official changelog below. CHANGELOG Surface – Firmware – 145.603.139.0 Surface System Aggregator – Firmware 145.603.139.0 * Improves Battery Smart Charging reliability. To download and install Microsoft’s latest September firmware update on your Surface Laptop, you can head over to Windows Settings> Update & Security> Check for updates. Surface Laptop 1 is getting September 2020 firmware update
  16. Microsoft updates the support lifecycle dates for a bunch of Surface PCs Microsoft has updated the Surface driver and firmware support lifecycle document (spotted by ZDNet) to reflect details of the support timeframe for a host of Surface devices. These include recently launched devices like the Surface Laptop Go, Surface Go 2, and updates to older devices like the Surface Book 2, Laptop and more. The updated dates note that the company is supporting devices as old as the Pro 4 and the original Surface Book – launched in 2015 – till November 2021. Interestingly, the document does not include the Android-powered Surface Duo yet. The Redmond firm categorizes support for its devices in two “parts” – driver support period and OS version support period. The former relates to the timeframe that a Surface device will receive driver and firmware updates, while the latter governs the Windows versions supported by the device. Naturally, Windows 10’s support lifecycle policies apply to all devices, meaning that OS releases that have reach end-of-support will not be supported. The firm adds that it will “not support Windows OS versions earlier than the OS versions supported at device release”. This means that if your Surface device shipped with Windows 10 version 2004, those devices will not support older releases like version 1909 even if those versions haven’t reached end-of-support. You can head to this page to check the list of supported operating systems per device. Here is a list of devices that are currently listed as being supported, along with their support lifecycle end dates: Device Release Date End-of-support Surface Pro 3 June 20, 2014 November 13, 2021 Surface 3 May 5, 2015 November 13, 2021 Surface Book October 26, 2015 November 13, 2021 Surface Pro 4 October 26, 2015 November 13, 2021 Surface Book with Performance Base November 10, 2016 November 13, 2021 Surface Studio (1st gen) December 15, 2016 November 13, 2021 Surface Laptop (1st gen) June 14, 2017 November 13, 2021 Surface Pro (5th gen) June 15, 2017 November 13, 2021 Surface Book 2 November 17, 2017 November 17, 2021 Surface Pro LTE (Model 1807) December 1, 2017 December 1, 2021 Surface Go August 2, 2018 August 2, 2022 Surface Studio 2 October 2, 2018 October 2, 2022 Surface Laptop 2 October 16, 2018 October 16, 2022 Surface Pro 6 October 16, 2018 October 16, 2022 Surface Go with LTE Advanced November 20, 2018 November 20, 2022 Surface Laptop 3 October 22, 2019 October 22, 2023 Surface Pro 7 October 22, 2019 October 22, 2023 Surface Pro X November 5, 2019 November 5, 2023 Surface Go 2 May 6, 2020 May 6, 2024 Surface Book 3 May 26, 2020 May 26, 2024 Surface Pro X SQ2 October 13, 2020 October 13, 2024 Surface Laptop Go October 13, 2020 October 13, 2024 Microsoft also notes that Surface PCs will receive up to at least four years of support post-launch. However, if the company does extend the timelines, it will provide an update of the extension to users in advance. Microsoft updates the support lifecycle dates for a bunch of Surface PCs
  17. Microsoft rolls out updates for Surface Book 3, Laptop 3, and Pro 7 A handful of Microsoft's Surface devices are getting a slew of driver and firmware updates this week, including the Surface Laptop 3, Book 3, and Pro 7. All of the devices getting updates are powered by Intel Ice Lake processors, and a few of the updates appear to be the same across the different devices. Starting with the Surface Book 3, which launched earlier this year, the updates address a few different areas, including wireless communications, audio, and the display. Here's the full list: Windows Update History Name Device Manager Name Version and Update Realtek Semiconductor Corp. - Media - 6.0.8936.1 Realtek High Definition Audio (SST) - Sound, video, and game controllers 6.0.8936.1 Improves audio performance and resolves the associated system bugcheck. Surface – System – 22.27.139.0 Surface Integration – System devices 22.27.139.0 Improves integration between system services Surface - Monitor - 3.101.139.0 Surface Panel - Monitor 3.101.139.0 Resolves low brightness issues and improves the device color profile performance. Surface – System – 2.29.137.0 Surface System Telemetry Driver 2.29.137.0 Facilitates power and thermal related data analysis. Intel - net - 21.110.3.2 Intel(R) WiFi 6 AX201 160MHz - Network adapters 21.110.3.2 Improves Wi-Fi stability. Intel Corporation - Bluetooth - 21.110.0.3 Intel(R) Wireless Bluetooth - Bluetooth 21.110.0.3 Improves Bluetooth stability. Moving on to the Surface Laptop 3, the new updates are only for the Intel-based models, as the AMD-powered variants were updated a few days ago. For the sake of keeping the list more manageable, the Wi-Fi and Bluetooth updates are exactly the same ones listed above. Additionally, you should see the following: Windows Update History Name Device Manager Name Version and Update Surface - Monitor - 4.28.139.0 Surface Panel - Monitor 4.28.139.0 Resolves low brightness issues and improves the device color profile performance. Realtek Semiconductor Corp. - SoftwareComponent - 11.0.6000.92 Realtek Hardware Support Application - Software components 11.0.6000.92 Resolves the application crash during audio scenario. Realtek Semiconductor Corp. - Media - 6.0.8936.1 Realtek High Definition Audio (SST) - Sound, video, and game controllers 6.0.8936.1 Improves audio performance and battery life. Realtek Semiconductor Corp. - Extension - 6.1.0.6 Realtek High Definition Audio (SST) Extension - no Device Manager notes 6.1.0.6 Improves integration between system services. Finally, the Surface Pro 7 shares the same Wi-Fi, Bluetooth, and monitor-related updates as the Surface Laptop 3. Additionally, it has the following updates: Windows Update History Name Device Manager Name Version and Update Surface – Firmware – 14.310.139.0 Surface System Aggregator – Firmware 14.310.139.0 Improves system stability and system telemetry reporting. Realtek Semiconductor Corp. - SoftwareComponent - 11.0.6000.92 Realtek Hardware Support Application - Software components 11.0.6000.92 Improves audio performance while streaming content. Realtek Semiconductor Corp. - Media - 6.0.8936.1 Realtek High Definition Audio (SST) - Sound, video, and game controllers 6.0.8936.1 Improves audio performance and resolves the associated system bugcheck. Realtek Semiconductor Corp. - Extension - 6.1.0.6 Realtek High Definition Audio (SST) Extension - no Device Manager notes 6.1.0.6 Improves integration between system services. As usual, the updates require Windows 10 version 1903 or newer to be installed, which should be the case for everyone, as these devices were all launched after that update was released. It's possible that you won't see the updates right away, since they tend to roll out gradually to all devices. You can wait for them to install automatically or check for updates in Windows Update to see if they show up for you. Microsoft rolls out updates for Surface Book 3, Laptop 3, and Pro 7
  18. Microsoft rolls out June firmware update for Surface Laptop, Laptop 2, Surface Pro, and Pro 6 Microsoft releases June firmware update for a bunch of Surface devices, including Surface Laptop, Laptop 2, Surface Pro(5th Gen), and Surface Pro 6. The new firmware update comes with improvements in graphics and system stability, it also improves connection stability and system stability. Further, the new firmware update addresses a bunch of security issues. You can see the official changelog below. Surface Laptop firmware update Changelog Intel Corporation – Display – 26.20.100.7639 Intel(R) HD Graphics – Display adapters 26.20.100.7639 improves graphics and system stability. Surface – Extension – 1914.13.0.1063 Intel iCLS Client Extension 1914.13.0.1063 addresses security updates and improves system stability. Intel – Software Component – 1.56.87.0 Intel(R) ICLS Client – Software devices 1.56.87.0 addresses security updates and improves system stability. Intel – System – 1914.12.0.1256 Intel(R) Management Engine Interface – System 1914.12.0.1256 improves connection stability and enables the support of new products. Marvell Semiconductor, Inc. – Bluetooth – 15.68.17018.116 Marvell AVASTAR Bluetooth Radio Adapter – Bluetooth 15.68.17018.116 improves connection stability and enables the support of new products. Marvell Semiconductor, Inc. – Net – 15.68.17018.116 Marvell AVASTAR Wireless-AC Network Controller 15.68.17018.116 improves connection stability. Surface – System – 5.91.139.0 Surface Integration Service Device – System devices 5.91.139.0 addresses security updates and improves system stability. Surface – Firmware?- 11.8.70.3626 Surface ME – Firmware 11.8.70.3626 addresses security updates and improves system stability. Surface – Firmware – 138.3193.768.0 Surface UEFI – Firmware 138.3193.768.0 addresses security updates and improves system stability. Surface Laptop 2 Firmware update changelog Intel Corporation – Display – 26.20.100.7637 Intel(R) HD Graphics – Display adapters 26.20.100.7637 improves graphics and system stability. Surface – Extension – 1914.13.0.1063 Intel iCLS Client Extension 1914.13.0.1063 addresses security updates and improves system stability. Intel – Software Component – 1.56.87.0 Intel(R) ICLS Client – Software devices 1.56.87.0 addresses security updates and improves system stability. Intel – System – 1914.12.0.1256 Intel(R) Management Engine Interface – System 1914.12.0.1256 addresses security updates and improves system stability. Marvell Semiconductor, Inc. – Bluetooth – 15.68.17018.116 Marvell AVASTAR Bluetooth Radio Adapter – Bluetooth 15.68.17018.116 improves connection stability and enables the support of new products. Marvell Semiconductor, Inc. – Net – 15.68.17018.116 Marvell AVASTAR Wireless-AC Network Controller 15.68.17018.116 improves connection stability. Surface – System – 5.91.139.0 Surface Integration Service Device – System devices 5.91.139.0 addresses security updates and improves system stability. Surface – Firmware?- 11.8.70.3626 Surface ME – Firmware 11.8.70.3626 addresses security updates and improves system stability. Surface – Firmware – 138.3193.768.0 Surface UEFI – Firmware 138.3193.768.0 addresses security updates and improves system stability. Surface Pro firmware update changelog Intel Corporation – Display – 26.20.100.7639 Intel(R) HD Graphics – Display adapters 26.20.100.7639 improves graphics and system stability. Surface – Extension – 1914.13.0.1063 Surface – Extension – 1914.13.0.1063 1914.13.0.1063 addresses security updates and improves system stability. Intel – Software Component – 1.56.87.0 Intel(R) ICLS Client – Software devices 1.56.87.0 addresses security updates and improves system stability. Intel – System – 1914.12.0.1256 Intel(R) Management Engine Interface – System 1914.12.0.1256 addresses security updates and improves system stability. Marvell Semiconductor, Inc. – Bluetooth – 15.68.17018.116 Marvell AVASTAR Bluetooth Radio Adapter – Bluetooth 15.68.17018.116 improves connection stability and enables the support of new products. Marvell Semiconductor, Inc. – Net – 15.68.17018.116 Marvell AVASTAR Wireless-AC Network Controller 15.68.17018.116 addresses security updates and improves system stability. Surface – System – 5.91.139.0 Surface Integration Service Device – System devices 5.91.139.0 addresses security updates and improves system stability. Surface – Firmware?- 11.8.70.3626 Surface ME – Firmware 11.8.70.3626 addresses security updates and improves system stability. Surface – Firmware – 235.3192.768.0 Surface UEFI – Firmware 235.3192.768.0 addresses security updates and improves system stability. Surface Pro 6 firmware update changelog Intel Corporation – Display – 26.20.100.7637 Intel(R) HD Graphics – Display adapters 26.20.100.7637 improves graphics and system stability. Surface – Extension – 1914.13.0.1063 Intel iCLS Client Extension 1914.13.0.1063 addresses security updates and improves system stability. Intel – Software Component – 1.56.87.0 Intel(R) ICLS Client – Software devices 1.56.87.0 addresses security updates and improves system stability. Intel – System – 1914.12.0.1256 Intel(R) Management Engine Interface – System 1914.12.0.1256 addresses security updates and improves system stability. Marvell Semiconductor, Inc. – Bluetooth – 15.68.17018.116 Marvell AVASTAR Bluetooth Radio Adapter – Bluetooth 15.68.17018.116 improves connection stability and enables the support of new products. Marvell Semiconductor, Inc. – Net – 15.68.17018.116 Marvell AVASTAR Wireless-AC Network Controller 15.68.17018.116 addresses security updates and improves system stability. Surface – System – 5.91.139.0 Surface Integration Service Device – System devices 5.91.139.0 addresses security updates and improves system stability. Surface – Firmware?- 11.8.70.3626 Surface ME – Firmware 11.8.70.3626 addresses security updates and improves system stability. Surface – Firmware – 235.3192.768.0 Surface UEFI – Firmware 235.3192.768.0 addresses security updates and improves system stability. Besides Surface Pro, Pro 6, Surface Laptop, and Surface Laptop 2, Surface Pro X also received the June firmware update a couple of days ago. The update includes improvement in battery performance, system stability, the Teams app experience, and more. To download and install Microsoft’s latest June firmware update, you can head over to Windows Settings> Update & Security> Check for updates. via WBI Microsoft rolls out June firmware update for Surface Laptop, Laptop 2, Surface Pro, and Pro 6
  19. Microsoft Release Firmware Updates for Several Surface Models Microsoft has released new firmware updates for several Surface models, including both the first- and the second-generation Surface Laptop. This month, however, the new versions do not bring too many significant improvements, though they refine the experience with certain components. First and foremost, the Surface Laptop series is getting a new firmware, with both the original version and the model launched last year being provided with this release if they are still running Windows 10 April 2018 Update (version 1803) or newer. Windows 10 Fall Creators Update is the oldest version of Windows 10 that still receives updates for Home and Pro users, so if the Surface Laptop is running this version, it should be first updated to the latest Windows 10 feature update to get the new firmware.No updates for the Surface Pro 6According to the official changelog, the Surface Laptop firmware update comes with driver improvements, as the Surface Intersil Ambient Light Sensor (HID) – System devices component is bumped to version 4.1.139.0 to improve device stability. The same improvement is available on both Surface Laptop models. At the same time, Microsoft has also released new drivers for the Surface Studio 2, but this time no changelog has been provided, despite the fact that the new version can already be downloaded using this link. The other Surface models haven’t yet received new firmware updates. The Surface Pro 6, for example, got the latest pack of improvements in October 2018, and at the time of writing this article, there’s no information as to when Microsoft could ship a new update. As always, you are recommended to keep your device plugged in while updating the firmware and avoid to interrupt the process. It shouldn’t take more than a few minutes to install the new release and a reboot is obviously required. Source
  20. Surface support shrivels as battery, driver, update problems persist A wide range of problems, from hardware to drivers to software, continue to dog Microsoft Surface owners. Is Microsoft doing enough to help? Mark Hachman / IDG As Microsoft approaches another round of Surface announcements, it’s more important than ever that you know how older versions of the hybrid tablet are faring. In short, we’re seeing continued, long-standing problems with batteries, keyboards, drivers, performance throttling – and support has grown long in the tooth, to the point of appearing nonexistent. There's even an issue of a Windows update that kills older Surface machines, a problem Microsoft has yet to acknowledge. Instead, it's consolidated problem reports into one giant, unanswered thread. If you’re thinking about buying a Surface, you should know about the problems and how Microsoft has reacted. Battery drain Surface has had battery issues from the start. You no doubt remember the Surface Pro 3 “batterygate.” Since the solution appeared three years ago, first acknowledged, then abandoned, we’ve seen battery drain woes mount. The fundamental problem lies in the way Surface firmware updates are distributed: they’re pushed out as part of Windows Update for Surface machines and, once installed, they can’t be rolled back. It’s a one-way street. According to Microsoft MVP (Windows Insider, Devices for IT) and Surface forum regular Barb Bowman: Surface Pro 4 customers have been complaining about battery drain while shut down for over a year. But recently, Microsoft released firmware updates for a bunch of devices including the Surface Pro 4, 5, 6 and Surface Laptops in early August, and they spawned a huge increase in battery drain reports The Microsoft Answers forum is infested with complaints about battery and charging problems (1, 2, 3, 4, 5, 6, 7, 8, 9, 10, and many more). The one trait they all have in common? Microsoft hasn’t responded to any of them, except to recommend that the complainers reformat their machines. Bowman concludes: Customers frustrated by the issue and the silence are exchanging their Surfaces for refurbs only to have the issue reoccur because Microsoft has not pulled the buggy firmware. Battle of the Battery Bulge This one’s physically dangerous. We’re seeing more and more reports of the Surface Pro 4 and original Surface Books with bulging batteries, separating out the screen. Surface Pro 4 won't charge or turn on...because it caught fire!! I have a Surface 4 Pro that I purchased in March 2016... I found that the screen is bulging... and the screen edge has separated from the frame, exposing a gap. Bulging battery in surface book, how to handle replacement. Surface Pro 4 Bulging & Lifted Screen. Microsoft phone support says its due to my misuse and want me to pay £492 for an exchange. They didn't respond to me in any written form. The iFixIt site has a similar string of complaints – and some solutions. Most important: If your battery’s bulging, stop using the computer! Microsoft has apparently extended its coverage for bulging batteries from the standard two years to three, and offers a free replacement – although there are many complaints that not all service techs know the warranty is good for three years. If you’re beyond three years, you’ll have to pay a $599 replacement fee and you’ll receive a Surface Pro 5. Surface 2, Surface RT patch kills IE 11 Google tells you in advance how long a new Chromebook will be supported. Microsoft releases a patch that kills older machines. That’s what happened with the September Monthly Rollup for Windows 8.1, KB 4516067. Microsoft now acknowledges the problem: After installing this update on a Windows 8.1 RT device, Internet Explorer 11 may not open and you may receive the error, "C:\Program Files\Internet Explorer\iexplore.exe: A certificate was explicitly revoked by its issuer." We are working on a resolution and will provide an update in an upcoming release. So if you have a Surface 2 (released October 2013, expires January 2023) or Surface RT (released October 2012, expires January 2023) machine, and you install the latest security update, IE turns belly up. There’s no warning, no block… and no support. Bowman says: While RT and Surface 2 are dead and getting security updates only, testing should have been done. And many of these RT users are tech newbies who don’t know how to and don’t WANT to futz with these devices. They bought them because they thought they’d last for years and be trouble free, like, you know, iPads. A Surface Supportability employee has spent the time to merge a bunch of Answer forum threads (over 2,000 views) without posting a single response to afflicted customers. Disappearing drivers While the battery problems may be attributable to bad drivers, there are other driver problems. For example, the Surface Book 2 GPU Driver disappears randomly on Win10 version 1903 machines. Although the bug was reported during 1903 beta tests, and again after the new version arrived, Microsoft didn’t acknowledge it until July 12, and hasn’t posted an update since. The Surface Book 2 Update History page still says: The dGPU may occasionally disappear from device manager on Surface Book 2 with dGPU. Microsoft has identified a compatibility issue on some Surface Book 2 devices configured with Nvidia discrete graphics processing unit (dGPU). After updating to Windows 10 May 2019 Update (version 1903), some apps or games that need to perform graphics intensive operations may close or fail to open. To safeguard your update experience, we have applied a compatibility hold on Surface Book 2 devices with Nvidia dGPUs, preventing them from being offered the Windows 10 May 2019 Update (version 1903), until this issue is resolved. We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved…. We are working on a resolution and will provide an update in an upcoming release. The Release Information Status page echoes those warnings, and says that Microsoft is still investigating. Sound familiar? There have been no Microsoft posts, no interaction on the Answers Forum and the Feedback Hub – where the problem was reported before version 1903 was released – hasn’t had any response, either. Surface Pro 6 and Surface Book 2 stuck at 400MHz There have long been reports of the Surface Pro 6 and Surface Book 2 throttling their CPUs down to 0.4GHz – which slows the machines significantly. As recently as Sept. 12, Paul Caspers reported on the MS Answers forum: When I leave my laptop for lunch break (as it is or before putting it in energy save mode) – CPU is always on 0,40 GHZ when I come back... So when I unplug the power supply from the laptop – CPU goes right up to normal speed. Sometimes this stays. Sometimes it falls back to 0.40 GHZ a minute later. Then only restart helps.... That complaint prompted this response from a Microsoft Agent: Thank you for reaching out Surface Community. I think you are referring to the Clock speed is also called as clock rate. It is an indicator of its performance and how rapidly a CPU can process data (move individual bits). It measures how quickly a computer completes basic computations and operations. So if too many applications are running depending how much speed it needs to operate the GHz changes. If the CPU is practically at idle it will lower itself for power and heat purposes. Just make sure that the device is always completely up to date to avoid future issues. Which misses the point entirely. It’s a well-known and well-documented problem (1, 2, 3, 4, 5, 6) that Microsoft hasn’t acknowledged, as best I can tell. Surface Book 2 and other Surfaces can’t access Wi-Fi This is yet another Surface problem that Microsoft has studiously ignored. It seems that Surface Book 2, Win10 version 1903, and WPA3 don’t get along well. There’s a thread on the Answers forum started by kiwiant that says, in part: I'm looking to roll out WPA3 as its supported on our routers/access points but there is an issue with Surface devices. When configured to use WPA2/WPA3 Personal (mixed) Surface devices cannot connect to the wireless network.... It doesn't appear that Windows 10 currently supports WPA3 as no mention in change logs for the April 2019 update so it should be falling back to WPA2 so other devices can connect using WPA3. It seems to be yet another driver issue. The driver may be Marvell’s problem, but it’s for a bone-stock Surface product, so Microsoft has inherited the mess. Again, I see no official acknowledgment of the situation, and on the Answer forum: silence. Bottom line Microsoft acknowledged the “flickergate” problem with Surface Pro 4 machines more than a year ago – after taking more than two years to ‘fess up. It still hasn't acknowledged the defect(s) leading to bricked TypeCovers, although complaints continue to pile in. At this point, Microsoft isn’t answering inquiries – and it’s likely that your only solution is to spend $649 for an out-of-warranty replacement. Every hardware manufacturer has problems, but Microsoft has shown an uncanny ability to ignore those problems. Here’s how Bowman puts it: I love my Surface Pro 2017 (5th generation) that has already needed to be replaced because of a failed SSD. My SP3’s battery was never fixed by the batterygate firmware and is chained to an AC outlet and is now a test machine. I now tell friends and family that as sexy and cool and wondrous as the Surface line of products is, if it is going to be your only computer, you might want to look elsewhere. While the reports on Microsoft’s Surface Forum might represent a small percentage of customers with issues, the lack of support for an expensive “flagship, leader in its class” product speaks volumes. Caveat Emptor. Join us for a no-holds-barred discussion on AskWoody.com. Source: Surface support shrivels as battery, driver, update problems persist (Computerworld - Woody Leonhard)
  21. Battery issues strike Surface users once again, with new Surface Pro 5 and 6 tablets affected Users are reporting that their older Surface Pro models are no longer living up to their initial battery life expectations. Surface users are of course not new to battery life issues; with Surface Pro 3 users in 2014 famously plagued with battery problems, that despite firmware update after firmware update, were never truly resolved. It appears that the same issues have been carried through to the Surface Pro 5 and 6. On this occasion, a raft of users are complaining on the Microsoft support site –Microsoft Answers– about issues that range from their laptops being stuck at 0% charging, to much-diminished battery capacity after only a few hundred charge cycles. Here’s Thanatorni1994’s account of his experience with the 2017 Surface Pro 5: ISSUE: Battery at full charge drastically degraded and swings Conditions observed lately: -The battery runs out within 1-2 hrs just by browsing websites/Youtube (tested on both Chrome&M. Edge) -To fully Charge, takes only around 20-30mins (Est. full charge not accurate) -Battery sometimes drops by a ridiculous amount E.G. by 20-30% in 1 sec. Another user also shared his experience in the comments: I have pretty much the same problem on a Surface Pro 5 bought in January 2018. All indications are that the battery has fallen to 30% or so of design capacity. This seems a very short time when MS Battery Report shows only 309 cycles. It is notable that the Surface 5 and Surface 6 devices that these users are complaining about are only 1-2 years old. Unfortunately, in most cases, battery performance is not protected under warranty the same way other components are. It’s somewhat ironic that Intel’s current push for all-day battery life PCs mean there may be a stark divide between the experience of older Surface users and the next generation of devices which routinely achieve 13 hours active use battery life. Source: Battery issues strike Surface users once again, with new Surface Pro 5 and 6 tablets affected (MSPoweruser)
  22. Surface batteries draining 25% in 7 minutes due to new bug Surface users have recently been experiencing battery degradation issues, and the cause is thought to be the latest Windows and firmware updates. Victims of the bug have taken to Microsoft’s community forum to share their experiences. One Surface Laptop 2 user reported significant battery drainage overnight after shutdown: Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! The laptop is only about 6 months old and the battery seems to be in good health. It took only a few minutes for this user’s Surface Laptop 2 to drain 25% when they shut it down: I also want to report this same problem. But it is not happening overnight. It seems to happen after a shutdown event. Mine was shutdown for 7 minutes and dropped from 100% to 75%,” another user confirmed battery issues with their Surface Laptop 2. Many others have also witnessed the same thing: I am having the same issue. Was plugged in at the office @ 100%. Drove home which was about 25 minutes and powered it up and was @ 75%. Surface Laptop 2. This started after the last firmware update. The problem doesn’t seem to be exclusive to the Surface Laptop 2- the Surface Pro 4 also seems to be affected: The exact cause hasn’t been pinpointed yet, and while it could be a hardware problem, the culprit’s most likely the August Windows cumulative update. A Microsoft support representative assures us that the company are investigating the issue and that we should keep an eye out for a bug fix. Source: Surface batteries draining 25% in 7 minutes due to new bug (MSPoweruser)
  23. For months, Microsoft has been blocking the Windows 10 May 2019 Update, or version 1903, on its own Surface Book 2 PCs. The reason was due to a known issue where the dedicated GPU driver would disappear from the Device Manager, leaving users to Intel's integrated graphics. After the PC was blocked from installing the update since July, and it's been broken since May, it's finally getting fixed. Microsoft is pushing out a series of firmware updates that will fix that issue, among a couple of others. Here's the full changelog: Windows Update History Name Device Manager Name Surface – System – 1.75.139.0 Surface Base 2 Firmware Update – Firmware 1.75.139.0 improves battery stability. Surface – Firmware – 182.1004.139.0 Surface System Aggregator – Firmware 182.1004.139.0 resolves an issue where the CPU will throttle down to .4GHz, and improves battery stability. Surface – Firmware – 389.2837.768.0 Surface UEFI – Firmware 389.2837.768.0 resolves an issue where the display adapter disappears from Device Manager. The updates rolling out are for anyone that's running the Windows 10 April 2018 Update (version 1803) or later. After you install them, you should likely be offered Windows 10 version 1903. It's possible that the feature update is still blocked for now, since it's still listed as a known issue that's being investigated on Microsoft's Dashboard for version 1903. This probably just hasn't been updated today, and should reflect the fix later on today or early next week. You can manually download the Surface Book 2 drivers and firmware package here. Source: Microsoft finally fixes disappearing GPU issue on Surface Book 2, and CPU throttling issue (via Neowin)
  24. Inside Microsoft’s new custom Surface processors with AMD and Qualcomm Surface Ryzen Edition and SQ1 processors have been co-engineered Microsoft has just announced its new Surface Laptop 3 and Surface Pro X devices, and neither will come with an Intel processor. The software giant is diversifying its silicon for Surface this year by partnering closely with AMD and Qualcomm, respectively, to create custom processors for its Surface line. The Surface Laptop 3 has a custom Ryzen Surface Edition processor on the 15-inch model, while the Surface Pro X goes the ARM-powered route with a new SQ1 processor co-engineered with Qualcomm. It’s a big change for the Surface line, even if Intel will still power the Surface Pro 7 and the smaller 13-inch Surface Laptop 3 models. On the AMD side, this Ryzen processor will be available exclusively in the 15-inch model of the Surface Laptop 3, a notebook that also has a metal finish instead of the fabric we’ve seen on previous Surface Laptop models. Microsoft has worked closely with AMD to add an additional graphics core on the 12nm Ryzen 5 and Ryzen 7 Surface parts that are built on Zen+, and to optimize the chip to fit inside the slim-and-light chassis it uses for the Surface Laptop 3. Microsoft’s Surface Laptop 3 and Surface Pro X “Several years ago we met with Pavan Davuluri and Panos Panay, and we had a shared vision with Microsoft to reinvent the laptop and essentially create the best laptop in the world,” explains Jack Huynh, general manager of AMD’s semi-custom group, in an interview with The Verge. “We literally spent tens of thousands of hours of co-development and co-engineering hand-in-hand with Microsoft not just optimizing the CPU and GPU, but also the overall system power management, pen, touch, memory bandwidth, firmware, and drivers to deliver the highest graphics laptop performance ever in a very thin and light form factor.” At times, this has meant engineers from AMD and Microsoft both working in the same buildings, all trying to get a Surface Laptop with AMD parts to live up to the Surface brand. AMD isn’t exactly a popular choice for laptop makers to pick these days, and Microsoft has worked closely with the company on a custom Ryzen variant to ensure it all goes smoothly. “This work we did with the hardware team, the software team, and the silicon team allowed us to deliver AMD’s best marketed CPU performance in this form factor,” explains Pavan Davuluri, a Microsoft Surface engineer, in an interview with The Verge. “The reason we built the Ryzen AMD part was to be able to make sure we had best in class GPU performance in that same power and performance footprint that we’ve traditionally built the Surface Laptops on.” The Ryzen Surface Edition chip is designed to run at 15 watts, and it’s capable of scaling up to between 20 and 25 watts. Microsoft and AMD have also really focused on the GPU performance for the Surface Laptop 3, and the company is even claiming it will outperform a similar MacBook Pro by 70 percent. “Ryzen parts have dedicated GPU cores, and we’ve optimized the GPU performance,” says Davuluri. While Microsoft’s other 15-inch laptop, the Surface Book 2, has discrete graphics support, the Surface Laptop 3 is using AMD’s integrated GPU cores. It means GPU performance won’t come close to matching the Surface Book 2, but it’ll be a significant step up from what we’re used to seeing with Intel’s basic integrated graphics on the Surface Laptop line. Surface Ryzen Edition and SQ1 processors It also doesn’t mean the Surface Book is going away. “Across the board, Surface Book laptops are GPU-heavy and I think in the future you’ll see us continue to do more of that,” explains Davuluri. “This is us setting the bar for what the integrated graphics performance should be, but for sure you should expect the Surface Book experience to be better.” What Microsoft’s work with AMD means in terms of raw power is around 1.2 teraflops performance at peak, which is the equivalent of an Xbox One. This power is more geared toward creator tasks, like video editing and photo processing, but it should also be able to power some recent games at lower resolutions and settings. We’ll need to test it fully to find out what it’s really capable of, with the extra cores over similar Ryzen chips, and whether Microsoft and AMD have really nailed battery life here. The promise is all-day battery life, but we’ll definitely need to see how that plays out in reality. Microsoft’s second significant silicon partnership is with Qualcomm. We’ve seen Microsoft dip its toe into ARM-powered Surface devices before with the Surface RT and Surface 2, but those products never really had the performance or app compatibility to match the Pro line of Intel-powered Surfaces. Microsoft is using a custom variant of Qualcomm’s Snapdragon 8cx in its Surface Pro X, and it’s boldly using the Surface Pro moniker on this particular device. “At the time when we conceived the Surface Pro X, several years ago, there was no available silicon that could give us the performance we wanted with the power we wanted and the form factor we wanted,” explains Davuluri. Intel has struggled to get its chips into form factors that can compete with devices like the iPad Pro, and Microsoft has now looked elsewhere to bring a true next-generation Surface Pro to life. Surface Pro X processor Microsoft has built a custom 7nm SQ1 processor with Qualcomm, and it’s focused on improving both the CPU and GPU power over a regular Snapdragon 8cx. “Microsoft SQ1 brings the best CPU performance for Windows on Snapdragon devices,” reveals Davuluri. “It’s an octa-core processor, and it has the first and fastest ever Kryo CPU at 3GHz. These Kryo cores are also for Windows to balance the cores between high performance cores and energy efficient cores, and of course these energy efficient cores are great for background tasks which in turn contributes to fundamentally redesigning the platform for great battery life.” The GPU performance itself is 2.1 teraflops, which is surprisingly good for this type of thin-and-light device. However, Windows on ARM devices aren’t the types of hardware you’ll be doing much gaming on, particularly as OpenGL games aren’t even supported, and you might find yourself running a lot of traditional apps that are emulated in this ARM world. The GPU power is really there for emerging web experiences, future workloads, and even being able to power multiple 4K displays over a single USB-C cable. Perhaps we’ll eventually see native ARM versions of Adobe’s popular apps that can really take advantage of the GPU. “As the world switches from traditional apps to a lot of scripted applications and web engines, we’re finding workloads for web render can be a significant consumption of GPU capability,” explains Davuluri. “It’s to really think of Surface Pro X as a device that enables future workloads… for apps and services that haven’t been conceived today.” Some of those workloads will include artificial intelligence or machine learning tasks, and it’s something we’ll be hearing more about with Windows on ARM in the future. In terms of real-world performance, this could finally be a turning point for Qualcomm with Windows. App compatibility will still be shaky with apps that integrate into the Windows shell-like Dropbox, but Chromium is now being compiled natively for ARM and Microsoft is working on its own Edge browser that will be powered by Chromium. That’s a big change from the browser experience we’ve had before on Windows on ARM devices. Surface Pro X “We built this compute platform together and we’ve worked with Microsoft to create this custom experience and solution for the Surface Pro X,” says Miguel Nunes, head of mobile compute products at Qualcomm, in an interview with The Verge. While Microsoft and Qualcomm have worked closely on the SQ1, the specific graphics capabilities will be exclusive to Microsoft and the SQ1 won’t be available to OEMs. “We’re working on enabling a lot of these capabilities for the industry, but the work specific on SQ1 is for the Surface Pro X,” reveals Nunes. Microsoft and Qualcomm are both promising “PC-class performance” for the Surface Pro X, and if it delivers something close to what we see with the regular Surface Pro then it could be a viable option for many. “For us to be able to do this, we’ve had to redesign the entire SoC and even the tools you associate with the SoC itself with Qualcomm,” reveals Davuluri. “We’ve redesigned the entire platform to perform at 7 watts, with scalable bust performance up to 15 watts.” Especially with built-in LTE connectivity and all-day battery life, with a 13-inch display in a 12-inch chassis. The risk here for Microsoft is using the “Surface Pro” moniker and not having the performance and apps to back it up, and that’s something that it will have to lean on software developers to really improve. While previous Windows on ARM efforts have fallen a little flat, Microsoft’s backing with its own Surface hardware is a significant boost to Qualcomm’s plans for always-connected laptops. We’ve been waiting on a truly interesting Windows on ARM device, and the Surface Pro X looks like it could kick off a new era of ARM-powered Windows laptops. Source: Inside Microsoft’s new custom Surface processors with AMD and Qualcomm (The Verge)
  25. What to expect from Microsoft’s Surface hardware event Surface Pro 7, Surface Laptop 3, and some mysterious new hardware Photo by Tom Warren / The Verge Microsoft is holding a big Surface hardware event in New York City on Wednesday, October 2nd. The company has been teasing this event continually on Twitter, and is even inviting Surface fans to attend. Microsoft CEO Satya Nadella will be in attendance, alongside Surface chief Panos Panay. It seems like we’re on the cusp of a significant event, perhaps as big or bigger than the Surface 2015 event when the Surface Book, Microsoft Band 2, Surface Pro 4, and three Lumia phones were introduced. There haven’t been any major leaks about what we might see on Wednesday, but rumors suggest we’ll see some refreshes of popular devices like the Surface Pro and Surface Laptop, alongside a new mysterious ARM-powered Surface. The most significant part of the day could be Microsoft ushering in its dual-screen plans for Surface and beyond, and a new Windows variant to make those plans a reality. Let’s explore what we’re likely, and unlikely, to see on Wednesday. Surface Pro 6 in matte black Photo by Amelia Holowaty Krales / The Verge Surface Pro 7 Microsoft refreshed the Surface Pro lineup with the sixth edition last year in a new black matte finish, but crucially without USB-C connectivity. We’re expecting to see the Surface Pro 7 arrive on Wednesday, complete with USB-C support. How Microsoft adds USB-C to its Surface Pro 7 isn’t exactly clear, but we’re hoping the company simply replaces the Mini DisplayPort with USB-C at the minimum and keeps a USB-A port for compatibility. Patents from earlier this year suggested that we might even see some type of new Surface Type Cover with a future Surface Pro. Outside of USB-C, it’s highly likely the Surface Pro 7 will include Intel’s latest 10th Gen processors, and perhaps even some new colour options (according to rumors). There could even be a new Surface Pen with wireless charging, as a recent FCC filing revealed a new stylus is on the way. ARM-powered Surface Microsoft has been rumored to be working on an ARM-powered Surface for months now, and it’s likely we’ll see the unveiling on Wednesday. Unlike previous Surfaces with Nvidia Tegra ARM chips inside (Surface RT, Surface 2), Microsoft is rumored to be working with Qualcomm on this particular Surface. That means the device will likely be powered by Qualcomm’s latest 8cx chip, which was first unveiled nearly a year ago. We haven’t seen many ARM-powered Windows laptops throughout 2019, but Samsung surprised us with its new Galaxy Book S recently and a promise of 23 hours of battery life. If Microsoft creates a Qualcomm-powered Surface then it could be the push that other OEMs need to take this type of device seriously. Windows on ARM still lags behind regular Windows 10, thanks to some app compatibility and generally poor performance from previous Qualcomm chips, but the Snapdragon 8cx could change things. Little details have leaked about Microsoft’s Surface ARM plans, and it’s not really clear what type of device we’ll see this processor in. Microsoft leaker WalkingCat has revealed that Microsoft could introduce a “Surface Pro with thinner bezel and LTE,” hinting that this might be the ARM-powered device that has been rumored. LTE is a natural byproduct of using Qualcomm’s chips, and you’d expect a different design to the traditional Surface Pro. If the rumors are accurate, then it would be surprising to see Microsoft use the “Surface Pro” moniker on an ARM-powered device. Surface Laptop 2 Photo by Amelia Holowaty Krales / The Verge Surface Laptop 3 Microsoft looks set to launch new Surface Laptop 3 models on Wednesday. While the existing Surface Laptop 2 comes in just a 13.5-inch edition, it looks increasingly likely that Microsoft will launch a 15-inch model. Rumors have also suggested that Microsoft will use AMD processors in the Surface Laptop for the first time. If you put the AMD rumors and 15-inch rumors together then it’s likely we’ll see a larger Surface Laptop 3 with AMD chips inside. It’s not clear if the smaller 13.5-inch model will be refreshed or even include AMD chips, but it would be surprising to see Microsoft just launch a Surface Laptop 3 in one new size and no refresh on the smaller model. Microsoft’s Surface Laptop 3 might even appear without the infamous Alcantara fabric covering. WalkingCat has hinted that Microsoft could launch a Surface Laptop 3 without Alcantara, and even include removable SSDs as an option. If both changes are true, they’d appeal to a number of commercial customers who need to swap out drives and don’t want to look after the Alcantara fabric like a luxury handbag. Windows Lite and Surface dual-screen The big surprise of the day will likely be Microsoft’s tease of the future of Windows. We’ve known for a while that Microsoft has been working on a dual-screen Surface device, codenamed “Centaurus,” and the October 2nd event could serve as the first unveiling of this new type of hardware. Microsoft has been building a new dual-screen device for more than two years, and it’s designed to be the hero device for a wave of new dual-screen tablet / laptop hybrids that OEMs are expected to launch throughout 2020. Microsoft demonstrated this new device during an internal meeting earlier this year, showing that work on the prototype has gone beyond the early stages. A key part of this hardware will be Windows Lite, the codename for a new Windows variant that will power dual-screen devices. Also known as “Santorini” internally, Windows Lite is more of a Chrome OS-like version of Windows designed specifically for dual-screen and foldable devices. Intel has been pushing OEMs to create dual-screen devices, and a lot of the hardware could look similar to Microsoft’s original Courier concept or even include foldable displays in the future. The Windows Lite interface will be similar to Windows as it exists today, but it will be more of a mix of what Microsoft does with its Surface Hub shell and the limited functionality of its Windows Phone Continuum user interface. The underlying parts of Windows Lite are built on Microsoft’s new Composable Shell (C-Shell) and Windows Core OS, a more modular version of the existing Windows Shell that powers many parts of Windows 10. How much Microsoft reveals about its dual-screen Surface plans and even Windows Lite remains to be seen, but we’re expecting to see some type of teaser on Wednesday. These devices aren’t expected to be ready until next year, so we won’t likely see final hardware or even software, but just a brief glimpse of the future of Windows. Rumored Surface speaker Surface speaker and Teams for Life Alongside the more traditional Surface devices, we could be about to see some type of Surface speaker. Microsoft surprised us all with Surface Headphones last year, and a new patent suggests the company is working on a portable speaker for Microsoft Teams. The portable speaker itself appears to have a similar design to Google’s Home Mini, with fabric wrapped around the top and volume buttons with the ability to make, receive, and mute calls. That hints that this is related to Microsoft Teams and meeting rooms, and one of the inventors is a principle design manager for Microsoft Teams devices. The device also appears to have a removable base, perhaps to allow it to charge and be positioned around a meeting room. Microsoft also demonstrated a prototype for a new consumer version of Microsoft Teams earlier this year, dubbed Microsoft Teams “for life.” It’s designed as an extension of Microsoft’s chat app for friends and family. Microsoft is experimenting with features like sending location, shared family calendars, and document sharing. We may see this new version of Teams alongside a potential Surface speaker. What not to expect There’s clearly a lot planned for Wednesday, but we’re not expecting any updates to other Surface products like the Surface Book 3 or Surface Go. While a 15-inch version of the Surface Laptop 3 could certainly rival the Surface Book, we’d still expect to see this product updated at some point in the near future. Likewise, a new Surface Go doesn’t seem likely for Wednesday, especially if Microsoft is about to unveil an ARM-powered Surface Pro. Microsoft is also rumored to be working on Surface-branded earbuds to take on Apple’s AirPods. Amazon just launched its own Echo Buds with Alexa built in, and Microsoft unveiled its first Surface Headphones at its Surface event last year. We haven’t heard any additional rumors about these potential Surface earbuds appearing before the end of 2019, so it would be surprising to see them on Wednesday. The Verge will be covering Microsoft’s Surface event live, with a dedicated live blog and all the news as it happens. Microsoft’s Surface event starts at 10AM ET / 7AM PT on Wednesday, October 2nd. Source: What to expect from Microsoft’s Surface hardware event (The Verge)
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