Windows 10 Cumulative Update KB3172985 Fails to Install, Downloading Freezes

[tomm]

KB3172985 is the most recent Windows 10 cumulative update released by Microsoft for version 10586, and just like it's happened so many times before, it’s also experiencing issues on a number of devices.

 

 

If you’re a long-time Softpedia reader, you've probably noticed that we post news about cumulative updates that fail to install every time Microsoft releases a new one, and this is because the same issues are being experienced over and over again by a number of users running Windows 10.

 

And KB3172985 makes no exception to the rule, as the same bugs are being reported right now on several Microsoft online communities, including Redmond’s very own support forums.

Basically, Windows 10 cumulative update KB3172985 just fails to install, so you download it, your system reboots, the installer launches, and then, all of a sudden, you get an error telling you that “We couldn’t complete the update. Undoing changes.” The PC is then restored, and you’re brought back to your desktop, with no update installed whatsoever.

 

Downloading freezing before completion

 

Windows Update then re-attempts to download the same update, and your PC needs a reboot to complete the install, so the device is pushed in an infinite loop because of this faulty bug.

Additionally, there are reports that the downloading process of this update freezes at various moments before completion, and although it was initially believed that everything was caused by a server overload since everyone was getting the patch, it turns out this isn’t the case. There are users who are complaining about the same issue several hours after the update was published, so it might be a good idea to wait a bit longer and then try again later.

 

For the moment, there are no workarounds for the aforementioned issues, but the good thing is that Microsoft is already keeping an eye on all reports, and fixes might be in the works as we speak.

 

Source

[khanyash]

If it seemed freeze, I would suggest to wait & see.

 

For me it freezed at 79% for app 20 mins then continued & freezed again at 87% then continued & gave error retry or restart at 92%. I tried retry & installed successfully.

 

Dont know whats the reason but this update seems to freeze at various times for few mins & then continues & you may see successful installation.

 

Another user on malwaretips also mentioned it seemed freeze & app 30 mins install was successful.

 

So If it seemed freeze I would suggest to give it time, may be long time.

 

In my case when it seemed freezed at 79% for app 20 mins & nothing happened, I paused my Kaspersky Internet Security 2016 & immediately it continued to download. So for the rest of update I kept KIS paused.

 

So I would also suggest to see disabling/pausing your security software.

[Pete 12]

It took a very long time , but in the end it installed fine on both my Win10-machines............

[providensia]

no direct links download for x64  yet?

[khanyash]

25 minutes ago, Pete 12 said:

It took a very long time , but in the end it installed fine on both my Win10-machines............

After update I see there is CMAK folder in program files 86 & program files.

Do you have the folder in those locations?

 

Win 10 64

[Pete 12]

Yep, indeed.

In prog-files a " CMSTP.EXE " and in prog-files x86 a " rqc.exe.mui " , installed with Win-updates .

Dont know exactly the use of these files , but it looks they are for IE11 ( ??)

[steven36]

All it was , is problems with the servers being overloaded on patch Tuesday  the servers were timing out  . If you just leave it  alone it will update sooner or latter.  Windows 10 checks for updates once a day like clock work unless you have the service disabled or blocked with a firewall to prevent it from updating. Windows 7 i never  do updates on it tell the next day because i had so much trouble with it before as well.  When I updated Windows 10  today the server was timing out it was slow but it updated no problems here .

 

If it stops updating for a very  long time just reset you're modem , run update repair and reboot  and it should update fine .

[steven36]

Offline updates Windows 10 July 12 th 2016

 

Security Update for Adobe Flash Player for Windows 10 Version 1511 (KB3174060):

x64 http://download.windowsupdate.com/c/msdownload/update/software/secu/2016/07/windows10.0-kb3174060-x64_8e9ec48b2c3988d8170141890762e4d81bc1865d.msu

 

x86  http://download.windowsupdate.com/c/msdownload/update/software/secu/2016/07/windows10.0-kb3174060-x86_9df3d9f95987db93927682d53bec12e998816150.msu

 

 

 

SERVIÇO STACK UPDATE WINDOWS 10 12 JULHO

x64 http://download.windowsupdate.com/d/msdownload/update/software/crup/2016/06/windows10.0-kb3173428-x64_f2b50d66d1f19a7e4060cddcefcb4fb29cd80f1e.msu

 

X86 http://download.windowsupdate.com/d/msdownload/update/software/crup/2016/06/windows10.0-kb3173428-x86_9c40f2162b81a7321641a88201e0479b29a59366.msu

Cumulate Update (KB3172985) Windows 10 version 1511 build 10586.

 

 x86 http://download.windowsupdate.com/d/msdownload/update/software/secu/2016/07/windows10.0-kb3172985-x86_795a2ac0975b53c75e98d12feb7afb4b28adbbac.msu

 

x64 http://download.windowsupdate.com/d/msdownload/update/software/secu/2016/07/windows10.0-kb3172985-x64_006b20fc4c418499afa25248edacff2ef7dab963.msu 

 

 

 

[Airstream_Bill]

It took me 2.5 hrs. to get the Updates.  It stalled many times before I finally got the update. 

[danielson]

No problems here.

Download took a bit of time and install too, but otherwise, just fine.

 

Windows 10 Pro 64bit

[khanyash]

9 hours ago, Pete 12 said:

Yep, indeed.

In prog-files a " CMSTP.EXE " and in prog-files x86 a " rqc.exe.mui " , installed with Win-updates .

Dont know exactly the use of these files , but it looks they are for IE11 ( ??)

You have those files in a folder named CMAK, right?

[Karlston]

Woody Leonard's take on this...

The big, obligatory, cumulative update runs slow and triggers some installation hangs

The latest Windows 10 cumulative update -- KB 3172985 -- seems to be working well. Apart from the usual complaints about slow downloads (probably exacerbated by the Win10 beta build 14388) and more than a few complaints about failures to install, there are few reports of immediate problems.

 

The 14th cumulative update for Windows 10 build 1511, officially designated build 10586.494, covers a bunch of security patches tied in to the latest Patch Tuesday releases. The fixes address Internet Explorer (MS16-084); Edge (MS16-085); print spooler (MS16-087); kernel (MS16-089); kernel drivers (MS16-090); .Net (MS16-091); another kernel patch (MS16-092); Flash (MS16-093), and secure boot (MS16-094).

 

In other words, almost all of the security patches that Microsoft released this month cast a shadow in Windows 10. That's a sobering thought.

 

Once again, Edge and IE share a substantial number of patched CVE-identified vulnerabilities. That fact always gives me pause because it seems the sins of father IE are being visited upon the son. You have to wonder how much of Edge is really new.

 

There's a list of security patches in the KB article. A list of nonsecurity patches (there are many) appears in the Windows 10 update history page. SANS Internet Storm Center reassuringly states that there are no known exploits for any of the problems.

 

If you're patching a fresh Windows 10 64-bit PC, the download totals almost 1GB. If you're having trouble with installation hangs, the usual first aid advice applies: In the Cortana search box, type trouble and press Enter. Under System and Security, click the link to "Fix problems with Windows Update." Click Next and follow the instructions.

 

This month Microsoft engineer John Wink volunteered once again to take on all questions about the updates. (I think he's stumping for beatification.) You can contact him directly on the TechNet forum or on reddit, where he's getting an able assist from long-time 'Softie redditor jenmsft.

 

One of Wink's comments left me puzzled, however. He said, "We put quite a few fixes in (and more to come next month)." But if I count correctly, by the second Tuesday of next month just about everybody who's currently on build 1511 will have been moved to build 1607, the Anniversary Update.

 

Patching build 1607 so soon after its release could be … interesting.

 

Source: Installation problems snag Win10 update KB 3172985 build 10586.494 (InfoWorld - Woody Leonhard)

 

InfoWorld - Woody on Windows

 

AskWoody.com - Woody Leonhard's no-bull news, tips and help for Windows and Office

[D1v1n3D]

weird all 5 machines I am running 10 on did it in about 10 minutes 3 are Intel Machines and 2 are AMD machines.

[Pete 12]

Yes ,YashKhan right !