Mud sticks: Microsoft, Windows 10 and reputational damage

[steven36]

It's beginning to smell like Vista. So how will Remond clean up this mess?

 

 

 

Comment So, Windows 10 isn't the saviour of the PC industry after all – and is beginning to look more like a Windows Vista than a Windows XP.

 

PC growth predictions have been revised down by IDC. A range of companies including HP Ink and Northamber blame Windows 10 for flagging sales.

 

"We have not yet seen the anticipated Win10 stimulation of demand that we would hope for," HP Ink's CEO Dion Weisler told analysts in January.

 

Windows Vista drove Microsoft's marketing team to despair, because when they blind tested it on users around 18 months after launch (on hardware capable of running Vista well), the users liked what they saw. They couldn't reconcile the positive experience of using Vista with Vista's noxious reputation. This was the Mojave Experiment, unfairly derided at the time. The lesson from Mojave was that a reputation sticks.

 

But Vista's reputation was forged after launch. Windows 10's reputation was set in stone before it launched – and it's entirely Microsoft's fault.

 

What went wrong? Two things were unusual about this edition of Windows, and each alone could have posed issues for any big software company. One was a result of the new ethos of "Windows as a service," meaning that the software wasn't finished. But the user didn't always perceive an exciting rollercoaster ride into the unknown: what they saw was quality control standards being flushed down the toilet.

 

The other, and I believe more damaging, factor was that all this was performed in public. Through the Insider programme, Windows 10 development turned into a giant user feedback experiment, and this is when the reputational harm was done.

 

The Windows 10 Insider Preview was an exercise in "democratic design," with the hope that Microsoft would regain its reputation as a "listening company." But it was the kind of democracy where a few people vote early and vote often. Windows Insider boss Gabe Aul treated the results of user feedback as if they were a referendum. However, 2015 was the year pollsters got it badly wrong, because their samples were not representative, and "user driven" design suddenly didn't look so smart.

 

In reality, Windows 10 today is nothing like as bad as its reputation. As late as three weeks before launch it was unusable. The bundled Universal apps (which can be updated independently via the Store) have improved considerably. But it still isn't that great either. What it lacks is a sense of coherence. What overwhelms Windows 10 is the designed-by-a-crowd confusion of styles and semantics.

 

Once a product has acquired a reputation, that sticks. Not too long after Mojave I conducted an experiment of my own: I remember running Vista on a Mac tower, with quad core Xeon processors and wondering what the fuss was about. In fact, I was so impressed with its performance and throughput, I knew there could be no going back. Vista was optimised for multicore processors, while XP was not. (How that happened is weird, I know: my first NT experience was running on DEC's SMP Alpha workstations in 1993.) But as soon as you saw the difference, XP felt archaic.

 

But there's no equivalent on offer to Windows 10 today, to fish it out of the water and put it into its natural environment. Hardware improvements have rescued Windows before. But if anything, the opposite is true. In my two Surface reviews (Surface Pro 4 and Surface Book), I lamented how the state-of-the-art hardware was inhibited by the software. Inexplicable pauses and wheezes are commonplace. Basic UI inconsistencies remain – a natural consequence of crowdsourcing your design ideas to other people.

 

Microsoft gets the opportunity to reboot its reputation with Redstone in the summer – that's the codename for its next overhaul of Windows 10. It has some excellent designers – it should fire the crowd and let a small team bring some coherence back to the product. Microsoft is running out of chances to do so.

 

The Source

[SnakeMasteR]

Why Windows 10 Sucks or Everything Wrong with Windows 10

http://itvision.altervista.org/why-windows-10-sucks.html

[straycat19]

2 hours ago, n0_risk! said:

Why Windows 10 Sucks or Everything Wrong with Windows 10

http://itvision.altervista.org/why-windows-10-sucks.html

 

That doesn't require a list, just one word - Microsoft.  In Microsoft speak it would be something like 12 out of 10 users say Windows 10 Sucks.  That is using the same math they use to say how many users have committed software suicide by installing Windows 10.

[luisam]

4 hours ago, straycat19 said:

 

That doesn't require a list, just one word - Microsoft.  In Microsoft speak it would be something like 12 out of 10 users say Windows 10 Sucks.  That is using the same math they use to say how many users have committed software suicide by installing Windows 10.

 

Most users don't really know what they should expect and what they'll really get after updating to Windows 10. They are notified that Windows 10, publicized as the latest Microsoft miracle, is available and it's free so they proceed to the update. I don't know the real rate of unsuccesful updates and how many users are not really satisfied with Windows 10 after the update but if you follow active users forums, the percent of unhappy users asking how to downgrade back looks rather high, just to discover that sometimes it's not as easy and direct as advertised by Microsoft. So among the MMs we've got some real cianure candies, what you call "sofware siucide".

[Bhanche]

Just had my first hands-on experience with Win10, and it looks like something created in the Soviet Union if it had been here today. The OS is pure evil, which is no surprise since its founder, Mr. Gates, is busy killing, paralyzing and sterilizing people in Africa and India with vaccines. I woud not be surprised if the programming code is mixed with black magic spells.

[csmdew]

My two cents is that it is no worse than 8, vista, or ME (not 2000 sorry). I'm using 10 ent daily and after several months find little problem with it. I still have 7 on 2 other drives just in case, but if they got rid of the apps I would like this 10 much better; a pc don't need apps, especially Cortana. Put them on phones and pads where they belong and leave the pc to it's intended purpose.

10 hours ago, Bhanche said:

Just had my first hands-on experience with Win10, and it looks like something created in the Soviet Union if it had been here today. The OS is pure evil, which is no surprise since its founder, Mr. Gates, is busy killing, paralyzing and sterilizing people in Africa and India with vaccines. I woud not be surprised if the programming code is mixed with black magic spells.

Have you been to Russia and it is a proven that vaccines are help more than hurting people. What a lame statement about the Gates foundation.

[Karlston]

Most of the damage to Windows 10 is Microsoft's unethical malware-like pushing of it down Windows 7 and 8.1 users' throats. Many users (me included) have just dug their heels in and said NO, it's MY PC, MY OS install, MY bandwidth... piss off Microsoft arrogant bastards!

 

Add to that...

 

Cumulative mystery updates which bork machines.

Forced updates. (Bring back the W7/8.1 update methodology!)

Just plain immaturity.

Settings/Control Panel dog's breakfast.

Microsoft WAN/LAN confusion. (It's the WAN connection that may be metered Microsoft... NOT LAN connections!)

 

If Microsoft had taken more time to advertise its advantages over Windows 7 and 8.1, it may have been more successful.  But no... nagging, forcing, bribery, and downright sneakyness is how the Microsoft fools have marketed it.

 

The "200+ million devices with Windows 10" spin? Kind of pales when faced with "nearly 1 billion Windows 7 and 8.1 devices don't want Windows 10".

[steven36]

3 hours ago, csmdew said:

My two cents is that it is no worse than 8, vista, or 2000. I'm using 10 ent daily and after several months find little problem with it. I still have 7 on 2 other drives just in case, but if they got rid of the apps I would like this 10 much better; a pc don't need apps, especially Cortana. Put them on phones and pads where they belong and leave the pc to it's intended purpose.

Nothing  is wrong with windows 8.1  other i than it didn't have a start menu that you can download free Classic Shell  and change one setting to make it  start up on desktop.  How to boot to desktop mode in Windows 8.1   The public condemned  it  because of there lack of knowledge .

 

What was wrong  with Vista  was most programs were based on windows 95/98  and x86 so many programs were not compatible  and  everyone had old hardware with XP that could not handle Vista.  By the time they gave Windows 7 away free to those that bought Vista new ,Vista  sp2 was  out  all programs worked,   on new hardware at the time it rocked circles around XP . It was way ahead of its time .The public condemned  it  already and damage was already done so they come out with Vista SP3  witch we know as Windows 7  and it done good  .

 

Windows 2000 was a rock solid O/S many  liked it more than any O/S ever made  even XP.

 

You can can remove all that stuff in windows 10  i did before  but they just force a new version windows 10 on you sooner or latter and install it back.  All the work it took for me to block its  data sucker , remove all the unneeded  crap  to me its best features  are its worse ones . When i got done tweaking all i had was windows 8.1 with a start menu in a windows 10 shell that was less stable then windows 8.1.  After my hard drive messed up   i had no interest  in abusing myself doing all that over and over again after I replaced it .  Now I just went back to windows 8.1  and the best thing about Windows 10 it caused me to  try Linux  witch is  much more  stable for everyday use for me than any version  of windows i ever tired  . Windows 10 helped Mac OSX  and Linux  to get more users . No Windows O/S done that before  we just stayed on on what we had.  

 

[lurch234]

10 hours ago, steven36 said:

 

Microsoft gets the opportunity to reboot its reputation with Redstone in the summer – that's the codename for its next overhaul of Windows 10

 

If they don't give us total control over updates and lose their spyware they can just die and rot in the dirt.

 

Quote

The Windows 10 Insider Preview was an exercise in "democratic design," with the hope that Microsoft would regain its reputation as a "listening company."

 

Oh, but they did regain their reputation as a "listening company" Just not the way we wanted.

 

Quote

Most of the damage to Windows 10 is Microsoft's unethical malware-like pushing of it down Windows 7 and 8.1 users' throats. Many users (me included) have just dug their heels in and said NO, it's MY PC, MY OS install, MY bandwidth... piss off Microsoft arrogant bastards!

 

Right on, brother!

[Bhanche]

3 hours ago, csmdew said:

My two cents is that it is no worse than 8, vista, or 2000. I'm using 10 ent daily and after several months find little problem with it. I still have 7 on 2 other drives just in case, but if they got rid of the apps I would like this 10 much better; a pc don't need apps, especially Cortana. Put them on phones and pads where they belong and leave the pc to it's intended purpose.

Have you been to Russia and it is a proven that vaccines are help more than hurting people. What a lame statement about the Gates foundation.

 

Mr. Gates is being investigated in India by the authorities there for spreading polio with his vaccines. Vaccines contain aluminum, pesticides, formaldehyde, cells from various animals like monkeys, chickens, cows and dogs, and not to forget viruses that are sometimes even genetically modified like the Gardasil experiment that is killing, disabling and making young girls infertile.

I have not been to Russia, but poisons, heavy metals and viruses does not help anyone, no matter where they live in the world.

[steven36]

Gates  stepped  down from CEO  January 2000. He remained as chairman and created the position of chief software architect for himself  .After he help make Vista  he resigned as a employe of Microsoft June 2008. He didn't have nothing to do with the past 3  Windows O/S  hes just owns stock  in Microsoft witch he sold a lot  of it   So Steve Ballmer owns more stock now  Ray Ozzie who help make Windows 7 is gone too.  When you talk Bill Gates  in windows topic its sort of off topic because hes not done nothing for over 6 years in software . And the best thing he help make was  XP  witch i dont even find very useful  in this day and age i stop using it in like 2010.

[D1v1n3D]

okay I have to say something Vista was and always will be the worst OS other then ME that Micro$oft has ever made Windows 10 isn't that bad I have yet to have my main system crash which is what I'm using now I game photo edit research bank watch movies tv shows listen to music with my Logitech z5500 attached in fiber optic and analog for accurate 5.1 surround gaming digital cannot come close to the precision of analog for gaming now movies and music fiber is by far the best. Now I did use Ccleaner 5.14 was the start of allowing to uninstall all modern appz. Then I used Spybot anti-beacon v1.5 to disable all services tied to telemetry and other crap and it checks on every start up to make sure they are still disabled 107 things were disabled in registry and firewall blocks with that app since then my system seems bit faster maybe smoother but that is all I had to do no real big deal but would be nice if i didnt have to do any of that then I unpinned whatever was left on start menu now it looks like win95 which is clean and nicer then xp, 7 or 8.1. I also love the right click on start button for the extra shortcuts to system management.

[steven36]

15 minutes ago, D1v1n3D said:

okay I have to say something Vista was and always will be the worst OS other then ME

Vista still has a following  and it still gets updates tell its end of support

http://www.vistaforums.com/

 

Unlike Windows ME witch was soon replaced by everyone who bought it by XP. Some people have been using Vista for 9 years  No one uses something for 9years  and it be really bad.

 

Windows 10  was made by a bunch of amateur beta testers . And  its not even year old yet and they can't even give it away free to most people. 

 

 

 

[D1v1n3D]

I'm a computer tech and I personally haven't seen or worked on vista machines for at least 5 years and Vista dies for good next year, it's such a self destructive OS whoever follows it is ignorant or poor. Not trying to be rude or a jerk but even the sp2 didn't fix vista instability and deterioration issues. I have tried to install it on my AMD phenom x6 am3 asus m4a88ti deluxe and sure it's light but man is it clunky even after all updates dx updates and all proper updated drivers it's still an absolute nightmare to use gaming its laggy FPS instability right off a fresh install.

 

[steven36]

11 minutes ago, D1v1n3D said:

I'm a computer tech and I personally haven't seen or worked on vista machines for at least 5 years and Vista dies for good next year, it's such a self destructive OS whoever follows it is ignorant or poor.

A computer tech most would try to sell the latest version of windows off to whoever regardless  if it were good are not . Still  many people use XP  more than use Linux and still some who use Vista . This is why in the early 2000s I learn too service my own pcs to cut out the middle mans opinion. Back when Vista was new computer techs try sell everyone on Vista  there job depends  on it. Its a viscous cycle that never stops . If everyone would upgrade to windows 10 on old hardware  that  would be a gold mine for computer techs doing bug fixes  and hardware upgrades .

[D1v1n3D]

I don't try to sell people stuff I do not trust or believe in that's how you get very angry customers and your income is your happy customers I live in a small area where my county is population 30,000 so i can't get away with being a douche to even one customer. i still recommend windows 7 over any other OS if you are to buy new or build new however if they want to upgrade to windows 10 I tell them to do a fresh install of windows 7,8 and only driver installed should be the LAN to make sure no incompatibilities with 7, 8 to 10 drivers and allow activation and updated install files, but i go a step further and patch in all updates into the install ISO for much smoother upgrade process and less time used this way, but of course you still have to backup all their personal files and then transfer them over, but it is not going to be half as unstable as a true upgrade which Microsoft should learn from Linux on how to do that correctly. Or I recommend when doing upgrade to select do not save personal or system files as it is pretty much a fresh install. Every time I have used just the regular upgrade process leaving the old system intact with all there files and updated drivers it fails or screws the system once it boots into 10 just a joke how they claim oh easy upgrade process everything will work fine yadayada they are full of crap. 

[steven36]

12 minutes ago, D1v1n3D said:

I don't try to sell people stuff I do not trust or believe in that's how you get very angry customers and your income is your happy customers. i still recommend windows 7 over any other OS if you are to buy new or build new however if they want to upgrade to windows 10 I tell them to do a fresh install of windows 7 and only driver installed should be the LAN to make sure no incompatibilities with 7, 8 to 10 drivers and allow activation and updated install files, much smoother upgrade process this way, but of course you still have to backup all their personal files and then transfer them over, but it is not going to be half as unstable as a true upgrade which Microsoft should learn from Linux on how to do that correctly.

Even Microsoft  was insecure about windows 10  . When they made widows 98 and  flopped and they came back and made 98 SE  and it was a success  . When they made ME it sold OK but was unstable  they came back  and made windows XP  and it was a success and became really stable. Vista came out when people didn't hardware  to support it yet but they came back and made windows 7 witch was a success  then failed with Windows 8 .  Microsoft charged money for windows for 39 years. Then  they made Windows 10 free to try bribe people in taking the upgrade. There going have give me something more than just that to take it .

[D1v1n3D]

2 minutes ago, steven36 said:

made windows XP  and it was a success and became really stable. 

but only really stable after sp3, sp2 was a step in the right direction.

[steven36]

4 minutes ago, D1v1n3D said:

but only really stable after sp3, sp2 was a step in the right direction.

I used  it from 2001-2010 it was based on NT  witch was always miles apart  from any thing they made before . I was on these boards when SP3  came out many didn't want it because it caused a lot things to stop working  but I always used SP3.

[D1v1n3D]

yeah I honestly wish xp sp3 would have gotten all the dx updated code only real reason i left xp was for newer games and only reason i still use windows at all really otherwise I would be linux only I am betting on vulkan to change my windows use to linux but not any sooner, linux will always be my background os until then but i can't wait SteamOS is changing that even tho im not a fan of steamos just the force on the gaming industry to change hands off windows dependency.

I don't use anything else microsoft, libre office 5.1 is better then any ms office ever made.

[steven36]

1 minute ago, D1v1n3D said:

yeah I honestly wish xp sp3 would have gotten all the dx updated code only real reason i left xp was for newer games and only reason i still use windows at all really otherwise I would be linux only I am betting on vulkan to change my windows use to linux but not any sooner, linux will always be my background os until then but i can't wait SteamOS is changing that even tho im not a fan of steamos just the force on the gaming industry to change hands off windows dependency.

Only thing that will mess Microsoft up on gaming is if they get too greedy and shoot themselves  in the foot and force game markers to make games only for windows store and then developers  will move to Linux . Due to recent events  they could be headed this way. They claim its much safer to sandbox games and software and harder for pirates to crack. Do you know of anything cracked in Windows store yet?

[D1v1n3D]

not yet but just like the supposed un-crackable windows 10 it was cracked day one for pirates. maybe the app store isn't something hackers want to mess with I sure don't use a single app from them I uninstalled it all even the store itself granted its still there somewhere I'm sure, but boy is the idea of an app store on a desktop a dumb idea considering everything you install on top of a fresh install is considered an Application even games are, so it's a bit redundant and unnecessary. if they sandboxed the OS and system files to a partition like linux and a different partition for personal files install files and user folders like linux that might stop a lot.

[steven36]

9 minutes ago, D1v1n3D said:

not yet but just like the supposed un-crackable windows 10

we dont what Microsoft  plains to send out in a update  once they start charging  everyone for windows 10 .  Right now you're just a number  tell Microsoft  put a price tag on it . Really windows not been cracked since Vista  . Just loaders and servers  witch i never use because I buy pcs every so many years i dont need to pirate windows .

[D1v1n3D]

as a tech I get computers given to me with windows 7 and 8 keys still attached so I have no need to pirate it either. I have about 10 keys laying around somewhere extra after my 6 other systems.

windows 8.1 moved to bios cdkey which can still be extracted.

[steven36]

12 minutes ago, D1v1n3D said:

as a tech I get computers given to me with windows 7 and 8 keys still attached so I have no need to pirate it either. I have about 10 keys laying around somewhere extra after my 6 other systems.

Back  around 2011 a bunch of people got free windows 7 keys  from a  giveaway for education .. When you buy keys off Ebay  for Windows 7 it will  be these free keys every now and then Microsoft will kill one of them  but not very often someone gave me one of these retail keys and Microsoft gave me another windows 7 key for  buying a Vista pc . And I got 2 more oem keys windows 8 and windows 8.1 pcs  all these pcs still work lol.  Then i have  a ISO of Windows XP SP3  with all known updates that dont need a key i sometimes use in vm lol.