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Microsoft Says It’s Not Forcing Anyone to Upgrade to Windows 10


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Automatic updates aren’t taking place, users still prompted

Reports reaching the web lately claim that a number of Windows 7 and 8.1 computers are automatically upgraded to Windows 10, without actually allowing users to choose whether to start the install or not.

It all happened following this month’s Patch Tuesday rollout, as some users also received the necessarily files to initiate the upgrade to Windows 10 via Windows Update. And while that is not at all a surprise, given the fact that Microsoft made the Windows 10 upgrade a recommended update in early 2016, it appears that after the download, users can no longer prevent their PCs from starting the download.

Unexpectedly, this led to further criticism against Microsoft, which has been accused of upgrading PCs to Windows 10 in order to boost adoption of the new operating system.

“Customers are in full control”

But in a statement sent to Softpedia this morning, a Microsoft spokesperson explains that this is not the case, and users are always allowed to choose whether they want to upgrade to Windows 10 or not. Customers are always in control, the statement reads, pointing to a post published by OS group head Terry Myerson in October.

“We shared in late October on the Windows Blog, we are committed to making it easy for our Windows 7 and Windows 8.1 customers to upgrade to Windows 10. As stated in that post, we have updated the upgrade experience to make it easier for customers to schedule a time for their upgrade to take place. Customers continue to be fully in control of their devices, and can choose to not install the Windows 10 upgrade or remove the upgrade from Windows Update (WU) by changing the WU settings,” the spokesperson told us.

So there you go, Windows 10 shouldn’t be installed on your PC automatically by any means. In case you’ve indeed upgraded to the new OS without you specifically wanting it, there’s always the option to downgrade in the first 30 days.

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Updategate: Microsoft denies claims its upgrading to Windows 10 automatically

 

Microsoft is right. Reality is at fault.

 

MICROSOFT HAS issued a statement denying claims from users that Windows 10 has begun to automatically download onto their machines. 

 

The company has emphasised that users still have control over when their update takes place. The statement reads

 

"We shared in late October on the Windows Blog, we are committed to making it easy for our Windows 7 and Windows 8.1 customers to upgrade to Windows 10. As stated in that post, we have updated the upgrade experience to make it easier for customers to schedule a time for their upgrade to take place," a Microsoft spokesperson told the INQUIRER.

 

"Customers continue to be fully in control of their devices, and can choose to not install the Windows 10 upgrade or remove the upgrade from Windows Update (WU) by changing the WU settings."

 

The blog in question says, "Early next year, we expect to be re-categorizing Windows 10 as a "Recommended Update". Depending upon your Windows Update settings, this may cause the upgrade process to automatically initiate on your device.

 

"Before the upgrade changes the OS of your device, you will be clearly prompted to choose whether or not to continue. And of course, if you choose to upgrade (our recommendation!), then you will have 31 days to roll back to your previous Windows version if you don't love it."

 

Customers are, however, feeling that for whatever reason, they are not in control over the process, whether that is because the process has gone wrong, or because the wording of the update has been phrased to make it sound inevitable.

 

This is already happening with the "Upgrade Now" and "Upgrade Tonight" options which don't have a clear explanation of how to opt out. So not "transparent" then, as Microsoft continues to maintain it is being. Microsoft may choose to argue that they are giving you the option, however obtusely it is phrased. 

 

More worrying, however, is the fact that today's statement fails to engage with the hundreds of users who claim that their update has started automatically and is a problem.

 

A discussion on Reddit claims that users of Windows 7 Professional, which already had a payload of nagware for Internet Explorer dumped on it last Patch Tuesday, have seen their machines updating without any user intervention at all.

 

"This came up on all of our work computers. I told IT. They basically said oh f**k," said one Redditor.

 

The action led to comments where life was actually being put at risk by the unilateral action.

 

"I needed to set up my department's bronchoscopy cart quickly for someone with some sick lungs. I shit you not, when I turned on the computer it had to do a Windows update."

 

Microsoft had promised to ramp up its efforts to enforce updates last year within Windows Update as it pushes to meet its target of over two billion devices running Windows 10 by 2017.

 

However, the company has come under increasing scrutiny for the heavy-handed approach to the process, which is having disastrous consequences for some.

 

"It broke my dad's Bootcamp configuration for OS X. Windows 10 loves to switch to using UEFI and can break other boot loaders."

 

The problem seems to be affecting all manner of organisations.

 

"We've been getting calls trickling in all week from doctor's offices, dental practices, B&Bs, and roofing companies - among others - that have been hit by this and it's a f**king mess.

 

"In some cases the upgrade went OK and the user is just really confused. In others Windows 10 is asking for a login password the user set years ago and hasn't used since, that was fun. In still another it's screwed up access to their shared folders.

 

"I'm >this < close to telling the techs to disable automatic updates completely for all business customers."

 

We're currently waiting for confirmation from Microsoft on what's going on here, but it appears to be that users of Windows Professional are now being treated as Personal rather than business users and therefore, being given all the hassle associated with the constant enforcement of updates to Windows 10 that is starting to alienate users so much.

 

Many users have complained that their computer has been borked by the upgrade and that rolling back hasn't helped.

 

A lot of users are also questioning whether this sort of thing is actually legal, especially given the litigious nature of the European Union and the words "anti-trust" have been bandied about a number of times.

 

Others have likened the experience to being violated.

 

"It happened to me last week. I'm still furious. It feels like someone broke into my house, installed spyware on my computer and rendered my favorite applications useless. F**k you Microsoft. F**k you to hell."

 

The problem is affecting even system administrators who had previously blocked the upgrade as Microsoft appears to have reclassified it, meaning that it has to be blocked again to avoid this happening.

 

We've gone back to Microsoft to drill down on its explanation, and while we're waiting it's worth reiterating our frustration at this. We've seen from the Redditors above what disruption it's causing as Microsoft continues its quest to "make life easier".

 

In the interest of balance, an Australian reader wrote to us overnight with an angry retort exclaiming that they had no problem whatsoever with the upgrade process and that we ought to mention it. So now we have. It's not affecting everyone. But we knew that.

 

Even if this turns out to be an accident, this is the second one since Windows 10 was launched and the company has to make sure that there isn't a third. Next time it could be a life-support machine. An extreme example, and we realise that the chances of a life support machine being left this vulnerable are tiny. But the point remains.

 

This level of power without responsibility will eventually end up killing somebody.

http://www.theinquirer.net/inquirer/news/2450852/updategate-microsoft-is-reportedly-upgrading-pcs-to-windows-10-automatically

 

 

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Microsuck is lying

This did happen to me.

Set for "let me decide" and zook.... it started to download!!

Buncha b'tards!!!

I literally "pulled the plug" to save myself.

Now set to "never check" and been that way since 10 was introduced and no problems.

 

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Hands up all those people that believe Microsoft... anyone? ... no? ...  thought so... :)

 

Microsoft = zero trust.

 

Microsoft's "users always have the choice" means something like... to decline the upgrade, there's a tiny button labelled "42" on page 345 of the EULA that you double click exactly 4.8 seconds after pressing both ALT keys simultaneously 8 times.

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