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Windows Update installs 'Black Hole Update'


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The Keystone Kops strike again: Microsoft released, then quickly withdrew KB 976902, leaving Automatic Update users with a 'Black Hole Update' that can't be removed

If any of your Windows 7 users have Windows Automatic Update turned on, they probably didn't notice a little patch that slipped into their machines on Tuesday. Full disclosure: I've been railing against Automatic Update for years and publish full instructions for turning it off -- set to notify but don't download updates -- in all of my books. I'm biased. But even viewed through the rosiest-colored glasses, KB 976902 should give automatic updaters pause. Or ulcers.

As best as I can tell, here's what happened.

Somebody at Microsoft approved an innocuous patch, KB 976902, and put it in the Automatic Update hopper for October's fourth Tuesday round of patches. (Microsoft commonly releases security patches on the second Tuesday of the month and miscellaneous patches on the fourth Tuesday. This one's thoroughly miscellaneous.)

On Oct. 26, Windows 7 users started receiving the patch. Those who had Automatic Update turned on simply got it. Those with Windows (or Microsoft) Update set to Notify received notification about an "Important" and "Recommended" update called KB 976902. The notification says:

Install this update to enable future updates to install successfully on all editions of Windows 7 or Windows Server 2008 R2. This update may be required before selected future updates can be installed. After you install this item, it cannot be removed.

More information: http://support.microsoft.com/?kbid=976902

People who view Microsoft patches with a bit of skepticism tend to distrust patches that can't be removed, and I certainly fall into that category. Then there's this claims to be a patch that may be required prior to installing future patches. Wuh? Why would Microsoft ship a patch in anticipation of another patch, when they could ship both patches together? So I clicked the link to the KB article -- and was greeted with a 404-Not found.

I wasn't the only one.

I try not to wear my tinfoil hat too often -- or at least not as to to let it show -- but many people on the Web have elevated paranoia to a fine art form. All sorts of theories started bouncing around. At one point, according to a discussion on the Norton Tech Outpost, "KB 976902" was the 73rd highest-rated search term on Google.

Somebody at Microsoft suddenly discovered that the emperor had no clothes -- or more accurately, the clothes hadn't yet been posted -- and pulled the plug on the patch. No, they didn't post the KB article or even a stub of a KB article. They simply removed the patch from the Windows Update queue. People who saw the update listed and went searching for answers came back to discover that the patch didn't exist any more.

Of course, the ones who had Automatic Update turned on not only found that they had installed an undocumented update, they couldn't remove it.

That really put the Web echo machine into a tizzy.

Here's where we stand now. The patch isn't listed on Windows Update. The KB article has been posted, but it doesn't include a link to the patch -- and it isn't clear at all where, or even if, the patch is currently available. The patch is definitely a precursor to installing the Release Candidate of Windows 7/Windows 2008 R2 Service Pack 1. From the current KB article:

This update is necessary to successfully install and to remove any service packs to all versions of Windows 7 and on Windows Server 2008 R2.

But it also isn't clear if you need to install KB 976902 prior to installing the SP1 RC.

Keystone Kops all over again...

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OK...suppose that I "accidentally" installed this onto my computer. What would one have to do besides a reformat to get it off? Supposedly it can't be removed but we all know that nothing is impossible. Please let us know if there is some patch or something to smother this update. I'm really worried/paranoid right now.

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I also installed this update, but from what I could read here, there isn't any side effect, so there is nothing to worry about.

Cheers ;)

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I went through the very same experience as posted in the article. I saw the KB976902 update listed, but the short description made me very skeptical. When I clicked on the "More information" link, I also got a 404 - Not found error. I saw on the Microsoft Answers site that many people were complaining about this.

I always think it's best to wait a few days before installing Windows Updates (my Windows Update is set to "Check for updates but let me choose whether to download and install them"). Microsoft has sometimes released bad fixes that are either pulled or the bad fix has to be patched after a few days. Here is yet another example of Microsoft releasing a premature update. :ph34r:

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Well.. even if you install this is ( amongst the authors skepticism and biased opinions ) not going to effect anything and odd thing.. I am a fanatic about updates and installing them as soon as I find them.. I do it Automatically and usually go back to check on optional ones.. just in case.. I have it installed BUT.. contrary to this article.. I think its quite clear what it is about... No reason for alarm... regardless of all that.. How many people go along and extract and exam all of the stuff inside before they install it anyway.. and ho many would really get it.. Its a rant..

http://support.microsoft.com/kb/976902

Kind of sounds like a gripe session... and I call it that because I really see no validity and people like go crazy because it is either a scare or they have no clue what they could be installing..

LOL.. someone write the guy and tell him the problem is he's using Windows and recommend a good version of Linux... Just like what some of the users of Linux recommend.. Then he can write about whats in all of the update packages and all the stuff they do in the background... :eek: Yeah okay happy candy spookie day bruh.. w/e...:rolleyes:

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