Hotmail update deletes hundreds of users emails

[nsane.forums]

Over the last couple of weeks, the Hotmail team has been hard at work upgrading accounts worldwide to the new and improved Windows Live Hotmail; however, some user's emails didn't make the transition and now are left with an empty inbox.

Starting off with one long-term Hotmail user named Andrew Harnaman, or better known on our community forums as Andy2004, has been using Windows Live Hotmail for his personal and business email for a number of years now. Andrew uses multiple email accounts, including a @msn.com, @hotmail.co.uk and @andrewharnaman.com which is hosted using Windows Live Custom Domains.

Andrew's @msn.com and @hotmail.co.uk account upgrades went very smoothly during the recent rollout, transferring over his emails and folders, but when he checked his own custom domain, he noticed that hundreds of emails has suddenly vanished; years worth of information suddenly disappeared without an explanation. When Andrew logged into his account on Tuesday, September 28, he noticed his inbox was completely wiped-out, other than the “Welcome to Hotmail” email everyone gets when you first register a new account.

After digging a little deeper, you can really see that Andrew is not alone, and judging by the 600+ pages of people complaining on Windows Live Solution Center within the last month, including Andrew's post here, you can see this issue is much more widespread than just one individual.

Amongst all of the questions on the support forum, it's clear everyone is getting the same answers and results, their emails have all been deleted and are not recoverable.

One reply to Rajinder Pal Singh, suggests that only deleted messages are recoverable, if you act within 24 hours, but it doesn't appear that anyone will get any of their emails back:

“I've used all my resources but I couldn't retrieve your lost messages. Message recovery does not always have a high rate of success. It is possible that the messages were already purged even before I have tried to recover them.”

Andrew was able to provide detailed information about his account to confirm this story, including screenshots taken from his iPhone, showing that emails did actually exist in his account just days before they were all wiped out. He also confirmed that he does not download his emails to a server, and does not have “delete from server” checked in any of his POP3 clients. You can read Andrew's story here on our community forums.

The Windows Live Hotmail team was not available for comment.

View: Original Article

[vin3e]

All my emails were erased too. But now that I see its happened to everyone else, I can stop questioning myself whether I deleted them a while back or not. I lost q number of sensitive emails such as my NHS and Bank related.

[HX1]

Hell.. I don't care.. I wasn't effected.. I have seen some peoples mailboxes... and believe me when I say they may have done them a favor.. This is why the hacker god created the email client.. If its important to keep then treat it that way..

[HX1]

Do you know how much spam can go by way of that address .. among other things... You should remove it.. of course everyone knowing this.. I bet it not his address..

Moderators please save fl0000py from the @$$ shenanigans..

[HX1]

The accounts are not being deleted.. people can't find their archived or w/e mail.. but when you post an address.. your email address.. Bots and Spam Soldiers everywhere will data-mine your address... OR someone who thinks its hilarious decides to use it for.. registering for giveaways and doing surveys.. which registers the account for others like it.. along with registering for lots of things.. even accounts at porn sites.. which gets your box full of malicious trash.. ( not that all of these will result in such.. ).. they spider the web for these things..

Point being never post your email.. there are some things you can do and even create a specific email for public consumption..