coucou Posted April 30, 2023 Share Posted April 30, 2023 Hello, 3 months ago, I purchased an HP Z1 G9 (i7) latest generation, it runs Windows 11 Pro 22H2 build 22621.1635. At the same time I had installed Office Professional Plus 2021 with a License purchased on the Internet. For ON/OFF switch button problems, being under warranty, HP replaced the motherboard last week. Since then, Office Pro Plus 2021 is not more activated, it has detected a hardware change (Motherboard). I tried Reactivating Office via getcid.ifo, it returns "Key blocked. Please contact the unit that provided you with the key for assistance". Could anyone help me Reactivating Office, even if it means RE-buying a key at a reasonable price. Regards flash13 and Melgas 2 Quote Link to comment Share on other sites More sharing options...
flash13 Posted April 30, 2023 Share Posted April 30, 2023 8 minutes ago, coucou said: Could anyone help me Reactivating Office, Sounds like it's time for a visit to the friendly folks over at the Office Team kyber, DLord and Matrix 3 Quote Link to comment Share on other sites More sharing options...
bigbrother Posted May 1, 2023 Share Posted May 1, 2023 Curious...have you tried logging into your M$ Account and de-activating the previous office installation/activation yet? If not, you may try this prior to attempting to use and re-activating your office installation. ~Good luck~ Quote Link to comment Share on other sites More sharing options...
Solution coucou Posted May 2, 2023 Author Solution Share Posted May 2, 2023 13 hours ago, bigbrother said: Curious...have you tried logging into your M$ Account and de-activating the previous office installation/activation yet? If not, you may try this prior to attempting to use and re-activating your office installation. ~Good luck~ I've not MS account and I don't want to have it. Windows and office are installed as local account. I had 2 solutions. 1. Because after motherboard replacement Office license was blocked. So I had to uninstall Office with OfficeScruber and reinstall and reuse the license. Then reconfigure parameters... hard work 2. purchase on internet a new license... that what I did 👍... very quick and everything works like a charm Regards shwescorpion and bigbrother 2 Quote Link to comment Share on other sites More sharing options...
Rajiv Posted May 6, 2023 Share Posted May 6, 2023 send email to Microsoft with purchase details Quote Link to comment Share on other sites More sharing options...
Olexijl Posted June 20, 2023 Share Posted June 20, 2023 Dear friend, Idk how you activated Office, but you have to purchase new key. Your current key won't work. To get the new cheap, plz do what it is done in this video. Plz make sure to not use any MAK-keys (volume license), but instead the OEM keys. Use method mentioned in the video. Good luck! Quote Link to comment Share on other sites More sharing options...
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