Jump to content

outlook 2021 default email account not working as expected


wozzzzza
 Share


Go to solution Solved by wozzzzza,

Recommended Posts

wozzzzza

i have just upgraded computer and upgraded office from 2016 to office 2021 and windows 10 to 11.
i have 4 different email accounts in outlook and a separate software program that will send emails from the default email account in outlook.
problem is that it doesn't do this. it will send from another account within outlook even though i have the one i want it to send from set as default it always sends from another email.
anyone know what's going on here and how to fix this??

Link to comment
Share on other sites


Israeli_Eagle

Ok, first we know of course that W11 is extreme buggy. :whistle:

 

But in this case might be the unknown 3rd-party program guilty and maybe itself was not upgraded for using Office 2021.

Link to comment
Share on other sites


49 minutes ago, wozzzzza said:

separate software program

Can we know the separate program you are using?

Link to comment
Share on other sites


wozzzzza
12 hours ago, Israeli_Eagle said:

Ok, first we know of course that W11 is extreme buggy. :whistle:

 

But in this case might be the unknown 3rd-party program guilty and maybe itself was not upgraded for using Office 2021.

they say it is compatible with office and outlook 2021

12 hours ago, kyber said:

Can we know the separate program you are using?

its a custom made one widely used in australia, but it is all legit and worked ok on windows 10

Link to comment
Share on other sites


1 hour ago, wozzzzza said:

its a custom made

Maybe it is not reading the outlook profile properly and hence not knowing the default account.

Link to comment
Share on other sites


Israeli_Eagle
6 hours ago, wozzzzza said:

they say it is compatible with office and outlook 2021

its a custom made one widely used in australia, but it is all legit and worked ok on windows 10

 

Well, if so............. Enjoy a few extra bugs of the thousands on W11. :whistle:

Link to comment
Share on other sites


AlienForce1

It`s important to know if the upgrade to W11 was made from the scratch (clean upgrade) , or an upgrade in place - from Office 2016 to 2021 and from W10 to W11 ? 

Link to comment
Share on other sites


On 8/31/2022 at 3:17 AM, AlienForce1 said:

It`s important to know if the upgrade to W11 was made from the scratch (clean upgrade) , or an upgrade in place - from Office 2016 to 2021 and from W10 to W11 ? 

clean install on brand new computer.

Link to comment
Share on other sites


AlienForce1
On 8/28/2022 at 3:55 PM, wozzzzza said:

i have just upgraded computer and upgraded office from 2016 to office 2021 and windows 10 to 11.
i have 4 different email accounts in outlook and a separate software program that will send emails from the default email account in outlook.
problem is that it doesn't do this. it will send from another account within outlook even though i have the one i want it to send from set as default it always sends from another email.
anyone know what's going on here and how to fix this??

 

8 hours ago, wozzzzza said:

clean install on brand new computer.

You said above that you did select in Outlook the default account , maybe also that program has that option to select ??  :dunno: 

 

Link to comment
Share on other sites


7 minutes ago, AlienForce1 said:

 

You said above that you did select in Outlook the default account , maybe also that program has that option to select ??  :dunno: 

 

it is selected as is the account in it as default in the program and still not using that email. its got everyone stuffed.

Link to comment
Share on other sites


  • Solution

i just figured it out. in the account settings you have tabs of Email, Data Files, RSS Feeds etc...

under the email tab i have my default mail account set, but under the Data Files it also gives an option to set a mail account datafile as default, i had another one in there set as the default, as soon as i changed that default to the one i have under Email tab it started sending from the correct default account now.

Link to comment
Share on other sites


Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share


  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...