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Excel behaving weird, cursor running right nonstop


wozzzzza
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i open up excel 2016 on windows 10 and straight away the cursor starts running right non stop like the right hand arrow on the keyboard is stuck but its not.

doesnt do it in other programs only excel, notepad, word seem fine.

anyone know whats going on here??  i have restarted the computer and disconnected keyboard and still doing it.

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not only excel, i opened up a zip archive and its doing the same thing, going off to the right hand side so itis not just office that is doing it.

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Israeli_Eagle

Means that your system is badly damaged, so better fix & clean it. Might be registry errors, might be bad drivers or hundreds other reasons.

 

A good start is always for example sfc /scannow

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ran that, found a few things but didnt fix the problem. any other ideas??

ive run malware bytes as well, found a few thing but didnt fix the problem.

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19 hours ago, wozzzzza said:

like the right hand arrow on the keyboard is stuck but its not

 

18 hours ago, wozzzzza said:

i opened up a zip archive and its doing the same thing

You can check stuck keys at

https://www.microsoft.com/applied-sciences/projects/anti-ghosting-demo

https://drakeirving.github.io/MultiKeyDisplay/

 

Edit:

https://www.dell.com/community/Laptops-General-Read-Only/Stuck-Key-Detected-even-with-keyboard-removed/td-p/3484963

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the multimedia keys panel (which communicates on the same interface as the keyboard) was causing the problem. The panel was sending out random signals apparently and this was being read as keyboard inputs on the bus. As soon as the panel was disconnected, everything worked fine. May be something similar on your laptop too.

 

Edited by TrojanK
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https://stackoverflow.com/questions/33880139/excel-spreadsheet-scrolls-right-uncontrollably/61242528#61242528

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Detach and reattach your wireless mouse dongle and replace the batteries in your mouse.

 

For some reason, in this particular setup, when the wireless mouse is close to dying, you get an uncontrollable scrolling in Excel. Replacing the battery alone does not seem to fix it, nor does rebooting/etc. Only once you've replace the battery and reinserted the dongle will the uncontrollable scrolling resolve.

 

Edit:

https://answers.microsoft.com/en-us/msoffice/forum/all/auto-scrolling/994860d4-0f0b-46bc-bf4b-66591e0c9e7b

Quote

To turn it off in Excel, see the Troubleshooting Scroll Lock, right click on the bottom bar (Excel status bar) and untick scroll lock. This will stop auto scrolling, and of course you can always turn it back on after.

You may refer to the link below for more details.

https://support.microsoft.com/en-gb/office/turn-off-scroll-lock-a78492cc-c124-4782-a38b-df46669520e0

 

Edited by TrojanK
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Israeli_Eagle

Yes, such bad devices can create any weirdest side effects.
But luckily smarter people with real PC never have any batteries or wireless stuff. :whistle:

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it seems to me like an infection, try to scan your PC with Adwcleaner

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none of the above worked either, but when i opened up the log file for the adwcleaner in notepad it started scrolling down as well by itself, so it appears down and right are the way things scroll.

even control panel setting in windows scrolls itself down as well when i try to go in there.

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try another mouse and another keyboard

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these are the things that have been found, the dos window was what happened first when i noticed the scrolling occurring and ran scan and got the other one

scanned.jpg

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Israeli_Eagle

Hmmm... Are you not using a good AV usually?

Because usually they detect such already when written in the second. But the bad ones often only bomb false alerts or never find anything.

 

Edited by Israeli_Eagle
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1 hour ago, Israeli_Eagle said:

Hmmm... Are you not using a good AV usually?

Because usually they detect such already when written in the second. But the bad ones often only bomb false alerts or never find anything.

 

just inherited this computer a couple weeks ago and different people use it, it is on my to do list to put a decent AV onit, will be doing it when i reformat, has to be a virus of some sort.

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well i went to take the box home to reformat, got home, looked at the back of it to start plugging in cabled and found a little usb receiver in the back hidden away, took it out, started it up as usual and it was perfect, no problems.

so it appears to be the keyboard receiver i took out, i thought the usb receiver at the front was for both keyboard an mouse but it wasnt. i didnt notice this when it was in place as it was in a dark corner at the back.

so i put the computer back without touching it with a new keyboard.

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