vhick Posted October 7, 2021 Share Posted October 7, 2021 Hi, I hope someone to help me regarding Kaspersky. I want to use Kaspersky because I found out that it is very light on my system. The problem I cannot pause the protection because Kaspersky automatically close the confirmation dialog very quick. If someone have same experience as mine, please share your thoughts and what fix did you do. Thank you so much in advance. Link to comment Share on other sites More sharing options...
MartinAero Posted October 7, 2021 Share Posted October 7, 2021 @vhick I got this link from a friend, I hope it will fix the problem: https://community.kaspersky.com/kaspersky-security-cloud-11/unable-to-pause-protection-ksc-becoming-unresponsive-7734 Link to comment Share on other sites More sharing options...
vhick Posted October 8, 2021 Author Share Posted October 8, 2021 8 hours ago, MartinAero said: @vhick I got this link from a friend, I hope it will fix the problem: https://community.kaspersky.com/kaspersky-security-cloud-11/unable-to-pause-protection-ksc-becoming-unresponsive-7734 Hi, As you can see in the end of the thread, that's my name 😂 The solution didn't work the confirmation dialog is automatically close, so it didn't show up in the task manager. Anyway, thank you so much mate 😊 Link to comment Share on other sites More sharing options...
MartinAero Posted October 8, 2021 Share Posted October 8, 2021 58 minutes ago, vhick said: As you can see in the end of the thread, that's my name 😂 Oh sorry, I must have read to fast, I didn't see that! 🤣 Maybe the dialog box will stay if you press the "Space" key extremely fast (within 0,1-0,2 seconds) after you click at "Pause protection". Link to comment Share on other sites More sharing options...
vhick Posted October 8, 2021 Author Share Posted October 8, 2021 7 hours ago, MartinAero said: Oh sorry, I must have read to fast, I didn't see that! 🤣 Maybe the dialog box will stay if you press the "Space" key extremely fast (within 0,1-0,2 seconds) after you click at "Pause protection". Thank you...I will try later and give you feedback. BTW...what antivirus you use? Link to comment Share on other sites More sharing options...
MartinAero Posted October 8, 2021 Share Posted October 8, 2021 6 hours ago, vhick said: Thank you...I will try later and give you feedback. BTW...what antivirus you use? I use KSOS (Kaspersky Small Office Security). Link to comment Share on other sites More sharing options...
MartinAero Posted October 8, 2021 Share Posted October 8, 2021 @vhick If it doesn't work with "Space" either it's probably best if you uninstall and then reinstall. Use their special tool "kavremover": https://media.kaspersky.com/utilities/ConsumerUtilities/kavremvr.exe Link to comment Share on other sites More sharing options...
vhick Posted October 11, 2021 Author Share Posted October 11, 2021 On 10/8/2021 at 11:39 PM, MartinAero said: @vhick If it doesn't work with "Space" either it's probably best if you uninstall and then reinstall. Use their special tool "kavremover": https://media.kaspersky.com/utilities/ConsumerUtilities/kavremvr.exe My confirmation dialog is working now. I think the new 2021 is the culprit. What I do is install KIS 2019, check if the disable protection confirmation dialog is working correctly, then I update in KIS 2021. All working good now. Thanks for the help. Link to comment Share on other sites More sharing options...
vhick Posted October 12, 2021 Author Share Posted October 12, 2021 On 10/8/2021 at 11:39 PM, MartinAero said: @vhick If it doesn't work with "Space" either it's probably best if you uninstall and then reinstall. Use their special tool "kavremover": https://media.kaspersky.com/utilities/ConsumerUtilities/kavremvr.exe I made a correction with this as the problem reappeared. I found out that the cause of the problem is Hubstaff employee tracking application. When I stop the tracking, the confirmation dialog is working perfectly. For the meantime, spacebar will do the trick. I will update the thread in Kaspersky forum if they will find a solution for this. Thank you. Link to comment Share on other sites More sharing options...
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