kapciu75 Posted March 4, 2021 Share Posted March 4, 2021 (edited) Guys, my PC restarts right after I choose to shut down from W10 start menu. It happens randomly from time to time. Not always. In old Windows 10 builds there was hidden option in Windows Power Management to turn off PC after shutting down. In new builds it is not there. I already did "powercfg -h off" under CMD. I have disabled Hibernation state option. I have disabled Fast Boot in GA-H87-HD3 dual BIOS. I have the latest and final BIOS. There is no updates anymore for this motherboard. At the BIOS/Power Management all settings are set correctly I suppose: AC Back: Off Power on by Keyboard: Disable Power on by Mouse: Disable Any ideas? Do you think the PSU is broken? Should I replace the PSU? Edited March 4, 2021 by kapciu75 Radpop 1 Quote Link to comment Share on other sites More sharing options...
neofita Posted March 4, 2021 Share Posted March 4, 2021 try to disable Fast Boot in Windows (control panel>energy saving options) Quote Link to comment Share on other sites More sharing options...
mehdibleu Posted March 4, 2021 Share Posted March 4, 2021 https://www.ghacks.net/2018/07/02/fix-windows-restarts-when-you-select-shutdown/ E1uSiv3 and v.barki 2 Quote Link to comment Share on other sites More sharing options...
kapciu75 Posted March 5, 2021 Author Share Posted March 5, 2021 (edited) Dear all, Tkank you for all the advices. Give me few days I will report you if it helped. Edited March 7, 2021 by kapciu75 Quote Link to comment Share on other sites More sharing options...
nickhog Posted March 7, 2021 Share Posted March 7, 2021 I've seen bad hardware be the root cause of this... Once was a bad power supply and once was a memory chip..... Luaine 1 Quote Link to comment Share on other sites More sharing options...
d5aqoep Posted March 8, 2021 Share Posted March 8, 2021 I had same problem once and turns out, it was the faulty Corsair Power Supply. But before that try these things first Reset your BIOS and see if still same issue. Sometimes, windows file corruption can also cause shutdown failure. Run sfc /scannow in powershell or cmd as administrator. Unplug and replug all cables coming out of your PSU. It might be a simple case of loose connection. Finally if possible, get or borrow a known working PSU and see if your system shuts down correctly. Shutdown issues are 99% related to faulty PSU. mehdibleu 1 Quote Link to comment Share on other sites More sharing options...
Radpop Posted March 9, 2021 Share Posted March 9, 2021 (edited) https://appuals.com/windows-10-restarts-instead-of-shutting-down/ Edit: I don't recommend Restoro tool. Edited March 9, 2021 by Radpop Quote Link to comment Share on other sites More sharing options...
mp68terr Posted March 9, 2021 Share Posted March 9, 2021 "It happens randomly from time to time. Not always." How randomly is it? Once in a while or often? What about using a live OS instead of the installed w10? Do you still have random restarts? AlienForce1 1 Quote Link to comment Share on other sites More sharing options...
Radpop Posted March 10, 2021 Share Posted March 10, 2021 Do you use Windows 10 via Microsoft account? Have you deleted original account and changed to local (offline) account with administrator rights? I don't know why I asked these questions. Maybe this time asking is more fun than answering. 🥵 Quote Link to comment Share on other sites More sharing options...
kapciu75 Posted March 10, 2021 Author Share Posted March 10, 2021 (edited) On 3/8/2021 at 8:44 AM, d5aqoep said: I had same problem once and turns out, it was the faulty Corsair Power Supply. But before that try these things first Reset your BIOS and see if still same issue. Sometimes, windows file corruption can also cause shutdown failure. Run sfc /scannow in powershell or cmd as administrator. Unplug and replug all cables coming out of your PSU. It might be a simple case of loose connection. Finally if possible, get or borrow a known working PSU and see if your system shuts down correctly. Shutdown issues are 99% related to faulty PSU. I have reseted BIOS. I have removed the mobo battery for 20 minutes. I will definetly try to unplug and plug back again all cables. Last thing is not easy. I don't have anybody with extra PSU (to borrow from). 17 hours ago, mp68terr said: "It happens randomly from time to time. Not always." How randomly is it? Once in a while or often? What about using a live OS instead of the installed w10? Do you still have random restarts? It's happening once a week/twice a week (with everyday PC use). It's my dad's PC so I do not know how it exactly looks. There is only dad's report right after or few days after. I have checked W10 event vierwer in aministration tools unit of his PC and didn't find anything unusual there. I will keep watching my PC using your advices and report you how it changed or ended. @neofitaI have disabled Fast Boot in Windows and BIOS right after I have noticed the problem. That was first thing that might be connected with the issue. Did not solve the problem at all. Edited March 10, 2021 by kapciu75 Quote Link to comment Share on other sites More sharing options...
nickhog Posted March 10, 2021 Share Posted March 10, 2021 Wouldn't hurt to try re-seating your memory chips..... Maybe even try switching them in the slots.... Quote Link to comment Share on other sites More sharing options...
Sonar Posted March 10, 2021 Share Posted March 10, 2021 maybe a daft answer but have you tried booting into safe mode and then try shutting down? AlienForce1 1 Quote Link to comment Share on other sites More sharing options...
DLord Posted March 11, 2021 Share Posted March 11, 2021 Could be a corrupted Windows Update module. Try to reset Windows Update completely per instructions for your OS. Quote Link to comment Share on other sites More sharing options...
kapciu75 Posted March 21, 2021 Author Share Posted March 21, 2021 So far I have not noticed new restarts instead of shut down after unchecking "Automatically restart" in Startup And Recovery. So far so good. Ma dad didn't report new restarts. I will ask my dad to monitor what's gonna happen and report me in case of unexpected things happen. Quote Link to comment Share on other sites More sharing options...
kapciu75 Posted December 13, 2021 Author Share Posted December 13, 2021 Guys it is happening again. Random restarts after shutdown. I think I will replace the PSU. Somebody told me to test the power botton so I decided to switch my reset button into power button. It didn't change a thing. There may be two things causing this I think. PSU or motherboard. Somebody mentioned RAM chips. Quote Link to comment Share on other sites More sharing options...
Israeli_Eagle Posted December 13, 2021 Share Posted December 13, 2021 (edited) Hmmm... Maybe it could also be a totally different source: Disable all 'Wake on..." options (Wake on Link Settings, Wake on Magic Packet, Wake on Pattern Match) in your network driver!! Also disable "Power On By Ring" option in BIOS. Edited December 13, 2021 by Israeli_Eagle Quote Link to comment Share on other sites More sharing options...
kapciu75 Posted December 16, 2021 Author Share Posted December 16, 2021 PSU replaced. I have bought Seasonic Focus GX-650. The problem persists. Random restarts instead of PC shut down. There is nothing unusual in Windows 11 Event Viewer. Quote Link to comment Share on other sites More sharing options...
Sonar Posted December 19, 2021 Share Posted December 19, 2021 (edited) have you created a second user account/profile and tried the shutdown feature from there? you can always try shutting down from command prompt type this into CMD - Shutdown –s –f the -s is the shutdown the -f is the kill all apps running Edited December 19, 2021 by Sonar Quote Link to comment Share on other sites More sharing options...
Administrator DKT27 Posted December 19, 2021 Administrator Share Posted December 19, 2021 If it is random restarts then I feel it has to be a hardware fault there. Sometimes bad power plugs - from outside the computer to inside it, can cause a problem too. Adenman 1 Quote Link to comment Share on other sites More sharing options...
Jime234 Posted December 21, 2021 Share Posted December 21, 2021 On 12/14/2021 at 3:36 AM, kapciu75 said: Guys it is happening again. Random restarts after shutdown. I think I will replace the PSU. Somebody told me to test the power botton so I decided to switch my reset button into power button. It didn't change a thing. There may be two things causing this I think. PSU or motherboard. Somebody mentioned RAM chips. mobo may have faulty swollen caps, maybe not Just remove all the components from the chassis and assemble it on a table top with insulation, and power ON You can check RAM with memtest86 Quote Link to comment Share on other sites More sharing options...
tom49 Posted March 30, 2022 Share Posted March 30, 2022 I had the same issue. I have removed PSU and it stopped. Quote Link to comment Share on other sites More sharing options...
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