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Signal outage is keeping messages from sending


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Signal outage is keeping messages from sending

The app experienced an influx of new users in the last week

Signal for iOS


If you’re having trouble sending messages in the secure messaging app Signal, it may be due to technical difficulties the company says are affecting the app on Friday.


Signal allows for secure and encrypted video, voice, and text communication, but users were greeted this morning with messages that failed to send. Signal confirmed the issue on its official Twitter account with the promise that it would “restore service as quickly as possible.”



In the last week, Signal reported a surge of new users to its app following a recommendation from Tesla CEO Elon Musk and a new WhatsApp privacy policy that may have driven users away from the Facebook-owned messaging service and into the arms of more secure options like Signal and competitor Telegram.



There may not be a direct connection between the mass influx of new users and the outage, but it does guarantee that more people are going to be affected. We’ll keep an eye on the problem and update when Signal has more to share.



Signal outage is keeping messages from sending

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Signal confirms service outage, restoration efforts underway


Signal recently rose to fame in the wake of WhatsApp's privacy fiasco. Following WhatApp's privacy policy changes that would give Facebook and other companies access to its user data, Signal revealed a spike in new user registrations.


However, the messaging service may not have braced for the influx of new users. Signal confirmed today that it is having technical difficulties. It made the announcement on Twitter and promised that a fix is underway.



The issue is preventing users from sending messages at the moment. It's not clear yet what caused the outage or whether it is related solely to the surge in demand. Signal only said: "We have been adding new servers and extra capacity at a record pace every single day this week nonstop, but today exceeded even our most optimistic projections".


There's no word as well on how many users have been affected, but the number could go up seeing as more people are downloading Signal's app. As of January 12, its download counter on the Play Store indicated an increase in user base from 10 million to 50 million installs on that same day. For now, Signal is working to restore the service.



Signal confirms service outage, restoration efforts underway

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