Microsoft Issues Workaround for Windows 10 User Creation IME Bug

[steven36]

Microsoft published a workaround to mitigate an issue preventing Windows 10 customers from creating local users when setting up a new Windows device using Input Method Editor (IME).

 

 

This new known issue acknowledged by Redmond yesterday might affect users who are using the IME for Chinese, Japanese, or Korean languages.

 

However, as the company adds on the Windows Health Dashboard entry, "this issue does not affect using a Microsoft Account during OOBE."

 

Microsoft says that it's currently working on a resolution for this issue and a solution is estimated to be available in late November.

 

A list of all affected Windows 10 client and server platforms, as well as all originating updates for this bug, is available in the table below.

 

Affected platforms
Client	Server	Originating update
Windows 10, version 1903	Windows Server, version 1903	KB4515384
Windows 10, version 1809	Windows Server, version 1809/Windows Server 2019	KB4512578
Windows 10 Enterprise LTSC 2019		N/A
Windows 10, version 1803	Windows Server, version 1803	KB4516058
Windows 10, version 1709	Windows Server, version 1709	KB4516066

Workaround to mitigate the issue

Microsoft provides users with mitigation measures designed to workaround this new Windows 10 known issue and successfully create local users during the device setup process.

 

"To mitigate this issue, set the keyboard language to English during user creation or use a Microsoft Account to complete OOBE. You can set the keyboard language back to your preferred language after user creation," Microsoft says.

 

Once the OOBE phase is over and you get to the Windows desktop, you can either rename the just-created user by following these instructions or use the procedure detailed in the KB4026923 support article if you want to create a new local user.

 

A video demo on how this can be done is also provided by Microsoft  is here

 

IME bug leads to high CPU usage

This is not the only issue affecting the Windows 10 IME implementation as detailed on the KB4515384 cumulative update's entry released for Windows 10, version 1903 and Windows Server, version 1903 users.

 

"Some Input Method Editor (IME) may become unresponsive or may have high CPU usage. Affected IMEs include Chinese Simplified (ChsIME.EXE) and Chinese Traditional (ChtIME.EXE) with Changjie/Quick keyboard," says the page.

 

"Due to security-related changes in this update, this issue may occur when the Touch Keyboard and Handwriting Panel Service is not configured to its default startup type of Manual."

 

This issue can be mitigated by configuring the TabletInputService service to use the default configuration by following these steps:

 

1. Select the Start button and type “services”.
2. Open the Services app and locate Touch Keyboard and Handwriting Panel Service.
3. Double-click Touch Keyboard and Handwriting Panel Service and select Properties.
4. Locate Startup type: and change it to Manual.
5. Select OK.

Windows 10 1903 issues resolved in the last week

During the last seven days, Microsoft also removed a compatibility hold after fixing a known issue leading to Qualcomm Bluetooth radios having problems discovering and connecting to Bluetooth devices due to outdated drivers after installing or updating to Windows 10 1903. 

 

Another Windows 10, version 1903 known issue was also fixed on October 25 in the KB4522355 cumulative update, an issue that would prevent devices with some Intel and Broadcom Wi-Fi network cards from using wireless connections.

 

While this issue was resolved with the release of the KB4522355 cumulative update, Microsoft will keep the safeguard hold on and it estimates that it will be removed in mid-November.

Source