Jump to content

Microsoft is investigating Shutdown and Restart issues on Windows 10 Build 18999


Karlston

Recommended Posts

Microsoft is investigating Shutdown and Restart issues on Windows 10 Build 18999

A couple of days back Microsoft released Build 18999 to Windows Insiders on Fast Ring. The update brought a bunch of new features including the ability to make calls using Your Phone app but also added an annoying bug to the Operating System.

 

According to multiple threads (via Techdows) on Reddit, users are facing a weird issue where clicking on shutdown doesn’t actually shuts down the PC. Instead, the display goes black but the PC still keeps on running in the background. Microsoft, now, has updated their official build blog post and have marked it as a known issue. Microsoft said that they are “investigating reports that some devices are getting stuck during shutdown or restart.” The Reddit thread also confirmed that the shutdown /s and shutdown /s /f commands don’t work.

 

Microsoft hasn’t disclosed the cause of the problem yet but we expect them to talk about it soon. In the meantime, if you’re suffering from the issue then you might consider rolling back to the older build until the issue has been resolved.

 

 

Source: Microsoft is investigating Shutdown and Restart issues on Windows 10 Build 18999  (MSPoweruser)

Link to comment
Share on other sites


  • Replies 2
  • Views 679
  • Created
  • Last Reply

As far as I investigated, to mitigate it is really straightforward. With cmd or PS as Admin just running dism /online /cleanup-image /restorehealth does the trick.

Because sfc /scannow or chkdsk /f doesn't find anything wrong, it doesn't mean that the installation process isn't half-baked. So with dism all features that didn't got installed correctly will be corrected. At least, that worked for me.

BullshitSoft is making the process of upgrade worse with every insider flight... and not to mention the users that suffer from all type of blunders/bugs/problems/etc outside the Insider ring that were reported when the insider version was rolled out.

And there're still a lot of bugs/problems/errors/etc, but priority is given to the suggestions in the feedback hub... I'm considering buying a MacBook Pro instead of my initial plan of building a new PC...

Thanks a lot CrapSoft!

Link to comment
Share on other sites


Microsoft posts workaround for shutdown bug in Windows 10 build 18999 and later

1550422639_20h1-pc3_story.jpg

 

Yesterday Microsoft released Windows 10 build 19002 to the Fast ring for Windows Insiders, and unfortunately it shipped with the same flaw as build 18999 did where devices would get stuck on shutdown or restart. Microsoft has now acknowledged the issue, as noted through the release notes of build 19002, and posted a workaround online.

 

Since the newest build also suffers from the same problem, users will be required to follow the steps below to execute a proper shutdown or reboot:

To shutdown:

  1. Click Start
  2. Type CMD and press Enter (a command prompt window will open)
  3. Type or paste this command: shutdown /s /t 1
  4. Hit Enter
  5. Wait for the process to complete as expected

To restart:

  1. Click Start
  2. Type CMD and press Enter (a command prompt window will open)
  3. Type or paste this command: shutdown /r /t 1
  4. Hit Enter
  5. Wait for the process to complete as expected

If you prefer you can also choose to save the above commands as .cmd files which will allow you to double click on them to execute a shutdown or restart.

  • Right click on the desktop to create a new text file named shutdown
  • Open the text file and paste in shutdown /s /t 1
  • Save your file by going to File > Save as > shutdown.cmd instead of shutdown.txt
  • Make sure that the Save as type is All Files, and Encoding is ANSI

Repeat the above steps for a restart.cmd but use the command shutdown /r /t 1 in the file instead.

1571385561_snag0003_story.jpg

Microsoft says that it does "have a fix in the works for this bug, but it is not yet available" and that although it doesn't affect everyone using the 18999 and 19002 builds, the bug can cause a problem when upgrading from those releases, and to stay tuned to the workaround page for additional discussions and fixes. In addition, the page warns off trying other workarounds such as uninstalling or reinstalling Windows components and that automatic sleep or hibernate don't appear to be affected.

 

 

Source: Microsoft posts workaround for shutdown bug in Windows 10 build 18999 and later (Neowin)

Link to comment
Share on other sites


Archived

This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...