Windows 10 Cumulative Update KB4503327 Causing a Black Screen After Install

[The AchieVer]

Windows 10 Cumulative Update KB4503327 Causing a Black Screen After Install 

 

Microsoft has recently acknowledged a bug in the latest cumulative update for Windows 10 October 2018 Update, or version 1809, explaining that some devices may end up stuck on a black screen on the first boot after install.

Specifically, the company explains that cumulative update KB4503327, which was released for Windows 10 October 2018 Update computers on the June 2019 Patch Tuesday cycle, comes with an issue breaking down the boot process.

However, this only happens on the first startup after you install update KB4503327, Microsoft says, and everything should work correctly on the second attempt to boot to the desktop.

“We are investigating reports that a small number of devices may startup to a black screen during the first logon after installing updates,” Microsoft says.

The bug affects Windows 10 version 1809, Windows 10 Enterprise LTSC 2019, and Windows Server 2019. A similar issue has also been confirmed on Windows 10 April 2018 Update, or version 1803, after installing cumulative update KB4503286.How to fix the bugFortunately, a workaround already exists. Microsoft says users need to perform a force restart once their device ends up stuck on the black screen, and then the boot process should complete correctly.

“To mitigate this issue, press Ctrl+Alt+Delete, then select the Power button in the lower right corner of the screen and select Restart. Your device should now restart normally,” it says.

A full fix is already in the works, Microsoft says, but an ETA isn’t available just yet. A new round of cumulative updates is projected to go live later this month, so hopefully Microsoft has enough time to resolve the bug by that time.

You can determine if cumulative update KB4503327 is installed on your device or not by checking the OS build number. To do this, click the Start menu and type winver. The OS build number with cumulative update KB4503327 is installed should be 17763.557.

 

 

 

Source

[The AchieVer]

Windows 10’s June 2019 update may cause a temporary black screen

 

On Tuesday, Microsoft released the June 2019 cumulative updates for all supported versions of Windows 10. On June 15, the support documents for Windows October 2018 Update and April 2018 Update were updated with a new known issue.

 

Microsoft has confirmed that June 2019 cumulative update for Windows 10 version 1809 and version 1803 has a bug that could cause a black screen on a small number of devices. Microsoft says the black screen bug is only hitting some devices and it shows up only during the first logon after installing updates.

 

“We are investigating reports that a small number of devices may startup to a black screen during the first logon after installing updates,” Microsoft explains in an updated document.

 

Microsoft is investigating the reports and the company has also shared a simple workaround. If you experience a black screen after installing the Windows 10 June 2019 cumulative updates, you’re recommended to following the steps outlined below:

• Press and hold Ctrl+Alt+Delete.
• Select the Power button on the login screen.
• Select Restart.

“We are working on a resolution and will provide an update in an upcoming release,” the company noted.

 

It’s worth noting Windows 10 May 2019 Update (version 1903) is not affected by any black screen bug.

Other bugs

Windows 10 Build 17763.557 comes with several other known issues. For instance, Microsoft is aware of a bug where Edge or UWP apps may fail to access printing function.

 

 

Source

[luisam]

When updated, this info was not available yet. I have the 1903 update and DID experiment this bug! This black screen made me somewhat nervious and had no clue what t do so simply kept pressed the off button, until the laptop effectively turned off, then restarted and it started up normally. 

[spudboy]

I have had this happen to me randomly ever since I clean installed 1903 right after it's official release. Sometimes it will give me a black screen & sometimes it will tell me to choose a correct boot device even though I only have one boot device and it's already set to it in bios. Sometimes one ctr+alt+delete will result in a successful boot & sometimes it takes 2, 3, 4+ times before it finally boots. Sometimes it happens several times a day & other times it can be 1-4+ days between it happening. I've had more problems with 1903 thus far than I ever did with 1809.