Jump to content

How to Fix the USB Device Bug Blocking Windows 10 May 2019 Update


The AchieVer

Recommended Posts

The AchieVer

How to Fix the USB Device Bug Blocking Windows 10 May 2019 Update

One of the bugs that could block your system from being updated to Windows 10 version 1903, also known as May 2019 Update, concerns the USB devices connected to your PC.
 

 

One of the bugs that could block your system from being updated to Windows 10 version 1903, also known as May 2019 Update, concerns the USB devices connected to your PC.
 

Earlier this week, Microsoft confirmed there are three issues that could block the Windows 10 May 2019 Update, including one that is related to the external USB devices or SD memory cards.

Basically, this is what it means. If you connected USB devices or SD memory cards to your computer and then try to install the May 2019 Update from Windows Update, the process should fail with the following error:

“This PC can’t be upgraded to Windows 10. Your PC has hardware that isn’t ready for this version of Windows 10. No action is needed. Windows Update will offer this version of Windows 10 automatically once the issue has been resolved.”

The “no action is needed” part isn’t necessarily accurate because you can actually do something to resolve the error and proceed with the installation of the May 2019 update.

Before everything, let’s see what causes the bug. During the installation of Windows 10 May 2019 Update, external USB devices or SD memory cards, which themselves are assigned a dedicated drive (and letter) once they are plugged in, could cause what Microsoft calls inappropriate drive reassignment. In other words, you could end up having different drive letters after installing the May update, just because of these USB devices.

“An upgrade to the May 2019 Update is tried on a computer that has a thumb drive inserted into a USB port. Before the upgrade, the device would have been mounted in the system as drive G based on the existing drive configuration. However, after the upgrade, the device is reassigned a different drive letter. For example, the drive is reassigned as drive H,” Microsoft says.
 
Disabling drives in Device Manager
 
 

The workaround is as simple as it could be: just remove all external media, including here USB devices and SD cards, from the computer, so the aforementioned error would no longer occur.

At first glance, everything sounds like a no-brainer, but this is only possible if physical access to the computer is possible. When working with a remote computer, however, the workaround is different.

In this case, you need to manually disable USB devices from the device, so they would no longer be detected by Windows, thus allowing for the installation of the May update to kick off.

To do this, you need to launch the Device Manager. There are two ways to do it:

Click Start menu > type Device Manager

Or…

Windows key + X > Device Manager
 
Disabling drives in Device Manager
 
 


Once you launched the Device Manager, you need to locate the devices that must be disabled. In most cases, USB devices are placed under the Universal Serial Bus controllers, so expand this section and then check out each entry to see if it matches the devices that are connected to the computer.

After you determine which USB device needs to be disabled, it all comes down to two clicks:

Right-click entry > Disable device

You should then see a warning that reads the following:

“Disabling this device will cause it to stop functioning. Do you really want to disable it?”

Once again, you need to make sure you’re disabling the correct device. After you do this for all devices, you can try installing the May 2019 update once again, and the process should complete correctly.

After the update, you can re-enable your devices by following the same steps and then right-clicking each item and hitting the option that reads enable device.

 

 

 

Source

Link to comment
Share on other sites


  • Replies 0
  • Views 454
  • Created
  • Last Reply

Archived

This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...