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[Sandboxie Status Update] What happened to the Sandboxie site and forums? [Last updated May 22nd]


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[Sandboxie Status Update] What happened to the Sandboxie site and forums? [Last updated May 10th]

Hi all,

This is [email protected] ([email protected] in this community).

First, we'd like to explain a bit of what happened with Sandboxie.com and the forums (forums.sandboxie.com -currently offline):

We started experiencing issues with our servers due to a bug that is causing slowness accessing the Sandboxie site, as well as the licensing/activation options. 
Added to that, we found a security weakness in the software being used for the forums, and out of an abundance of caution, they were taken down for the time being. 

In order to keep communication going, we have created this temporary forum within our Sophos Community.

Second, here's the current status of things:

  • A new Sandboxie build has been created to help us address part of the issues, but due to the current server status, it cannot be automatically pushed to users.  To manually download it please see below:
           Click here to download Sandboxie 5.30 
           
  • As of now, we will only support issues related to Sandboxie 5.30 (XP users see below).
  • XP Users need to perform the following steps to avoid their computers to constantly use your network to access sandboxie.com :
     
  • Click Help --> Check for Updates
    Choose "Next week"
    Do not choose "Never" (or your computer will not stop contacting the Sandboxie site, using your network resources). 

     
  • For the time being, buying options are not available (to prevent additional issues with our licensing server).
  • Licenses and activations are partially working (dev team is still addressing issues and pushing upgrades).  
    For activation issues please follow this thread: Activation failed - Please provide feedback
    Offline activations page is not properly working, please use this instead:
    Offline activation
    Offline activation steps
  • Dev teams are actively working on investigating the issues and finding fixes for them. 
  • If you are unable to activate Sandboxie, wait 1 hour and re-try. It will work then (we are working on updating our servers and fix these issues). 

We would like to thank everybody for their patience and understanding. 
Please, feel free to start a new thread in this forum as needed (Sandboxie v5.30 only).

Regards,
Barb.-

 

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Moved from Software News.

 

(Sophos, so better here)

 

( An America fan eh? :thumbsup: )

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[Sandboxie Status Update] What happened to the Sandboxie site and forums? [Last updated May 13th]

 

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  • 2 weeks later...

[Sandboxie Status Update] What happened to the Sandboxie site and forums? [Last updated May 22nd]

 

 Latest Beta versions are listed here

 

[Sandboxie Beta] Sandboxie Beta 5.31

All,

Please find Sandboxie Beta 5.31.1 below:

Combined installer 
Sandboxie Beta 64 bit installer 
Sandboxie Beta 32 bit installer 

Changes in Sandboxie 5.31.1
- Addressed a permissions issue that would prevent files from downloading or saving when Sandboxed on Windows Fast ring versions 18362/ 1903

 

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