The AchieVer Posted April 16, 2019 Share Posted April 16, 2019 Windows 10 Cumulative Update KB4493509 Antivirus Issue Fixed A critical bug in the most recent cumulative update for Windows 10 version 1809 (October 2018 Update) has just been fixed. Users running security products from ArcaBit discovered that after installing Windows 10 cumulative update KB4493509 their devices were no longer able to boot and became unresponsive. Microsoft acknowledged the issue in an update to the original KB pagelast week, saying at that point that a fix was in the works with no specific ETA offered to users. “Microsoft and ArcaBit have identified an issue on devices with ArcaBit antivirus software installed that may cause the system to become unresponsive upon restart after installing this update,” the company said.Fix now availableIn another short update today, Microsoft explains that the issue is fixed now and users just need to update to the latest version of ArcaBit in order to install the patch. “ArcaBit has released an update to address this issue,” the software giant notes, linking to an ArcaBit support article that doesn’t seem to provide any other details at the time of writing this article. The company, however, doesn’t offer more information regarding the steps users should follow in case their devices are no longer able to boot in order to deploy the antivirus update. Furthermore, given the ArcaBit support article isn’t working, the only option is to boot to Safe Mode, uninstall the update, then boot back to the desktop to update the antivirus software, and only then install the update once again. No specifics have been shared on the number of users whose devices ended up unable to boot, but the good thing is that the patch was developed and released to users in just a few days. No other antivirus products are believed to be impacted by cumulative update KB4493509 issues, so it should technically be safe to install it regardless of the security software on your device. Source Link to comment Share on other sites More sharing options...
spudboy Posted April 16, 2019 Share Posted April 16, 2019 What a load of crap. Microsoft issued statements prior to this that ArcaBit antivirus (who???) was the only av experiencing problems on Windows 10. The issue is NOT fixed for Avira and several others. Why are they saying only 7, 8.1 and Server versions are having problems with Avira, Sophos, Avast, etc? Link to comment Share on other sites More sharing options...
Kalju Posted April 16, 2019 Share Posted April 16, 2019 Dear friends, should the OS really been made according to some strange antivirus, or should anti-virus programs be made based on operating system where they should work. What is the primary and what is the secondary? Why should somebody at all use such a weird money making machine as Arcabit etc. Link to comment Share on other sites More sharing options...
spudboy Posted April 16, 2019 Share Posted April 16, 2019 3 minutes ago, Kalju said: Dear friends, should the OS really been made according to some strange antivirus, or should anti-virus programs be made based on operating system where they should work. What is the primary and what is the secondary? Why should somebody at all use such a weird money making machine as Arcabit etc. Thing is, it's not only Arcabit. Microsoft just released a completely misleading statement. Did you read my prior post? They are not acknowledging that any other antivirus outside of this unknown Arcabit garbage is having problems with Windows 10. They think that since Arcabit has been fixed, that there are no longer issues. Completely untrue. Several other avs are still effected. Issue is NOT fixed. Link to comment Share on other sites More sharing options...
Karlston Posted April 16, 2019 Share Posted April 16, 2019 Similarly, the Windows 7 and 8.1 April patches are also causing the same problems with the same AV's. Whatever Microsoft did, it's been done to all their current OS's. Woody Leonhard's summary from his new article Win7/8.1/Server patch conflicts abated, somewhat, but it’s still too early to install the April crop ... Quote Where does that leave us, a week later? The AV manufacturers are swallowing the bullet on this one. Microsoft hasn’t changed its patches one iota. There's no consensus on what's causing the widely-reported slowdowns observed on patched Win10 machines. Microsoft’s reputation for clobbering machines with bad patches — so bad it couldn’t possibly get any worse — just got worse. I’m still astounded by the indifference. Any way you slice it, whoever made the decision to release this month’s six Win7, 8.1, and Server patches either: Didn’t know that they would clobber millions of machines, or Didn’t care I have a hard time deciding which is worse. Link to comment Share on other sites More sharing options...
spudboy Posted April 16, 2019 Share Posted April 16, 2019 2 hours ago, Karlston said: Similarly, the Windows 7 and 8.1 April patches are also causing the same problems with the same AV's. Whatever Microsoft did, it's been done to all their current OS's. Woody Leonhard's summary from his new article Win7/8.1/Server patch conflicts abated, somewhat, but it’s still too early to install the April crop ... I don't get why the majority (not all) of reports focus on 7/8.1/Server. Even MS BARELY recognizes there is any issue with Win10. Link to comment Share on other sites More sharing options...
spudboy Posted April 17, 2019 Share Posted April 17, 2019 Third Avira update (15.0.45.1171) released today. Same problems persist. Not fixed. Goodbye Avira. Link to comment Share on other sites More sharing options...
The AchieVer Posted April 18, 2019 Author Share Posted April 18, 2019 Microsoft Issues Serious Windows 10 Update Warning Windows 10 just made the most important change in its history, but rewriting the update rules matters for nothing if Microsoft has to keep apologising for the quality of the updates themselves. And it has happened again. Windows 10 has been hit by new update problems which are causing computers to lock up Just one week after freezing Windows 10 computers with an earlier update, Microsoft has warned users of serious new problems with another. Writing on the page of update KB4493509, Microsoft has confirmed the update can freeze PCs both in operation and boot up. Freezes in operation are more likely to impact business PCs as it impacts Cluster Shared Volumes (CSVs), though the lock-ups which “may cause the system to become unresponsive upon restart after installing this update” are caused by conflicts with antivirus software. Microsoft calls out ArcaBit, but in TenForums a number of other brands seem to be affected too. The good news is things are about to change. Microsoft’s aforementioned U-turn allowing all versions of Windows 10 to delay both minor updates and major upgrades, will finally give users the control they deserve and enable them to proactively block buggy software. That said, the change doesn’t come in until May, and April is proving to be a particularly bad month for Windows 10. In fact, it has been a particularly bad 18 months with even the company’s most ardent supporters stating Microsoft has a “Software Quality Problem”. Updates to Windows 10 alone caused serious problems for users in January, April, October and November 2018 as well as February 2019 prior to the current ‘Awful April’. So yes, Microsoft may (at long last) be redesigning Windows 10 updates in a more responsible manner. But allowing users to block dangerous updates is just one part of the solution. Not sending dangerous updates to users computers every few months seems equally important to me. Source Link to comment Share on other sites More sharing options...
spudboy Posted April 20, 2019 Share Posted April 20, 2019 Just installed the 4th Avira update (15.0.45.1184) since this began & it seems like they finally got it right. Thus far no lock-ups and boot time is back to normal. I'll post again should it STILL not be fixed. Link to comment Share on other sites More sharing options...
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