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Softbank says services coming back online


jaideejung007

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jaideejung007

Mobile phone operator Softbank has apologized for a major disruption that knocked out its mobile network service for about 4 hours.

The Japanese firm says the problem started at 1:39 PM, local time.

The issue also affected Softbank Group company Y! Mobile, as well as some other telecom companies that use Softbank's networks, including Line Mobile, b-mobile, mineo, nuro mobile and H.I.S. Mobile.

Softbank engineers are still investigating the cause.

The firm says its mobile network service started to come back online after 6 PM Japan time, but warned that users might still encounter some issues with data transmission.

Earlier in the afternoon, the Tokyo Fire Department posted a message on Twitter urging people to use landline phones or other mobile networks.

 

Source: nhk

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