nir Posted October 6, 2018 Share Posted October 6, 2018 It took four days of complaints about deleted Documents, Photos and other files and late Friday, Microsoft finally pulled the Win10 1809 upgrade. Microsoft has known about the bug for months. Starting late Friday night, Microsoft pulled the Windows 10 version 1809 upgrade package from various locations. The official Download Windows 10 page is on version 1803, ISOs have disappeared, and 1809 is no longer available via WSUS. The KB 4464619 article now states: We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating. If you have checked for updates and believe you have an issue, please contact us directly at +1-800-MICROSOFT or find a local number in your area. If you have access to a different PC, please contact us athttps://support.microsoft.com/en-us/contactus/ (link will vary according to country of origin). If you have manually downloaded the Windows 10 October 2018 Update installation media, please don’t install it and wait until new media is available. We will provide an update when we resume rolling out the Windows 10 October 2018 Update to customers. That part’s important: If you have a copy of the Win10 1809 upgrade ISO tucked away somewhere, throw it out. I’ve been covering reams of bugs in 1809 on AskWoody, but the worst problem is with deleted data files. As I explained on Thursday, many people report that the upgrade to 1809 wipes out all files in the \Documents, \Pictures, \Music, and \Videos folders. The folders are still there, but nothing’s in them. Combine that with Microsoft’s self-granted permission to install the Win10 1809 upgrade on any computer that “Checks” for updates and you have a potent recipe for disaster. Nobody knows how many hapless Win10 users clicked “Check for Updates” and discovered that all of their Documents and Pictures were blown away. There’s a way to recover the deleted files, most of the time, using Recuva. But Recuva doesn’t work all of the time (it has difficulties with solid state drives), even in the best of situations. This isn’t the best of situations. If you were eager to believe the breathless reviews about a product that’s marginally better than what you have already – and you trusted Microsoft enough to install it on your machine as quickly as you could – consider it a lesson learned. This time the problem is particularly dire, because it's unclear how Microsoft is going to restore data it deleted. As best I can tell, nobody knows what causes the problem, or what particularly toxic combination leads to tons of deleted data. It's likely that there are multiple causes. Note the strategic timing of the announcement. Microsoft has known about this bug since the rollout on Oct. 2. I and others started complaining about it two days later. But Microsoft didn’t acknowledge the bug or pull the plug until late Friday night. Another Friday night news dump. There were many reports of this precise bug during the Win10 1809 beta test. Microsoft was duly informed through the Feedback Hub, and Microsoft responded “We’ve got it.” AskWoody poster @b offers this list of Feedback Hub-posted bug reports that sound a whole lot like what we’re seeing right now: https://aka.ms/AA2rxjc https://aka.ms/AA2qrdk https://aka.ms/AA2rasi https://aka.ms/AA2rvtp https://aka.ms/AA2ro9h https://aka.ms/AA2rat6 https://aka.ms/AA2qrdg https://aka.ms/AA2ro9c https://aka.ms/AA2rxkg https://aka.ms/AA2qrdb https://aka.ms/AA2qyna https://aka.ms/AA2ratj https://aka.ms/AA2qrda https://aka.ms/AA2ratq Searching in the Feedback Hub for “deleted documents” brings up even more examples. Anybody who tells you to install patches immediately should be drawn and quartered. Source Link to comment Share on other sites More sharing options...
Karlston Posted October 6, 2018 Share Posted October 6, 2018 The Microsoft demeaning of people losing irreplaceable data because of (yet another) M$'s premature release of untested, buggy garbage disguised as a "feature update"... Quote We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating. Isolated reports? Awesome... that should cheer up those who have lost their kid's photos for ever... Source: Microsoft yanks the Win10 1809 upgrade (AskWoody.com - Woody Leonhard) --- Update from Woody... If you got hit by the 1809 upgrade file deleting feature… and you’ve tried using Recuva to get the files back… Quote Contact Microsoft directly: #WindowsInsiders If you've run into the "missing files after update" issue for 1809/October 2018 Fall update, please call our support line. They have the tools to get you back to a good state. This build is no longer available to download manually: https://t.co/Ce9WVILknp — Dona Sarkar (@donasarkar) October 6, 2018 “They have the tools to get you back to a good state.” Like, maybe Hawaii? If Microsoft does have a secret tool or two in their hip pockets, I’d sure like to hear about it/them. Source: If you got hit by the 1809 upgrade file deleting feature… (AskWoody.com - Woody Leonhard) Link to comment Share on other sites More sharing options...
knowledge-Spammer Posted October 6, 2018 Share Posted October 6, 2018 Link to comment Share on other sites More sharing options...
straycat19 Posted October 6, 2018 Share Posted October 6, 2018 1 hour ago, nir said: It took four days of complaints about deleted Documents Took them four days to collect data from all the systems that were updating. They don't believe their beta testers, only their data. Link to comment Share on other sites More sharing options...
dMog Posted October 6, 2018 Share Posted October 6, 2018 well...taking anything microsoft out of the equation, and this includes the 1809 update... WHAT in the name of sanity do you not have backups of ANYTHING that you cannot afford to lose Link to comment Share on other sites More sharing options...
mjall Posted October 6, 2018 Share Posted October 6, 2018 they are not employing skilled people off lately that's why Link to comment Share on other sites More sharing options...
SPECTRUM Posted October 7, 2018 Share Posted October 7, 2018 http://www.worldbackupday.com/ Link to comment Share on other sites More sharing options...
Herobrine Posted October 7, 2018 Share Posted October 7, 2018 Im having to learn the hard way (stay clear of clicking check for updates etc) I have Windows 10 version 1809 update installed. Didnt lose a thing as I hardly use win10 for my main day to day stuff only for the odd MS Store app / the odd game. But I will say and I dont know if its related to this buggy update but seeing MS Store App saying theres an update for Apps but they tend to fail to install. Wonders what other demons lerk for me later and if MS will make a future patch that will help people like me that have it installed because a windows 10 reinstall right now is not an option to me. Link to comment Share on other sites More sharing options...
new_generation Posted October 7, 2018 Share Posted October 7, 2018 My situation different couldn't update from 1803 to 1809 it got stuck on 86% I reset my system windows pop out message that something got wrong and bring me back to 1803 all files was in place than I back up my files because I wasn't before update and did clean install it took way too long there was tons of questions what to enable and disable... Link to comment Share on other sites More sharing options...
sefton22 Posted October 8, 2018 Share Posted October 8, 2018 i wasn't 100% convinced that this new update would be any different from the rest. there's always been some bug that they have created or its WU that is the culprit in creating or applying corrupt files, rendering the OS unstable. they should revert back to offline installations for the bigger downloads, but yet again, Micros0ft think they know best a clean installation does appear to be the better option than an upgrade/ update and doing regular backups is very important here's a list of free cloud storage and what GB's you get, some are only usable in the UK:- https://www.moneysavingexpert.com/shopping/free-online-storage/#bestfree Link to comment Share on other sites More sharing options...
The AchieVer Posted October 9, 2018 Share Posted October 9, 2018 I had upgraded to version 1809 through upgrade assistance , it went smoothly- no issues with either the activation or the files 😊 Link to comment Share on other sites More sharing options...
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