Administrator DKT27 Posted October 7, 2009 Administrator Share Posted October 7, 2009 Facebook acknowledges access problemsFacebook acknowledged on Tuesday afternoon the presence of an internal glitch that left some members with their accounts inaccessible."We are currently experiencing a technical issue with one of our databases that is resulting in an extended period of maintenance for some users," a statement e-mailed to CNET News by Facebook spokeswoman Malorie Lucich read. "We are working on a fix now and hope to have this resolved in the next 24 hours."The member complaints, according to reader e-mails sent to CNET News and comments posted to recent (unrelated) entries on Facebook's company blog, detail an issue in which accounts were rendered inaccessible and replaced by alerts that they were down for maintenance.Some comments reached levels of borderline hysteria, along the lines of "My original page has been locked since 10/2/09 due to 'site maintenance'. I have contacted FB numerous times and done everything that I have been instructed to do on the site maintenance site...to no avail. PLEASE FB HELP ME."The "down for maintenance" message is a notice that many of Facebook's 300-million-plus members have seen at one point or another, but in this instance it stuck around for as long as three days, leaving some affected users fearful their accounts had been deleted altogether.With Facebook acknowledging the problem as a database issue, that likely rules out a malicious activity like the one this summer that saw parts of the site temporarily crippled by a denial-of-service attack.Source Link to comment Share on other sites More sharing options...
Hottwire Posted October 8, 2009 Share Posted October 8, 2009 It took them long enough to acknowledge it!I sometimes have problems getting on my friends profiles because it cannot be accessed at a particular time or the page doesn't exist!But at least they will try and fix it now :) Link to comment Share on other sites More sharing options...
Toshiro Posted October 8, 2009 Share Posted October 8, 2009 World news? :') Link to comment Share on other sites More sharing options...
Administrator DKT27 Posted October 8, 2009 Author Administrator Share Posted October 8, 2009 It doesn't fit on any other forum. Not a file sharing newsnor software as FB is not a software.FB ruled out any security problem so not Security & Privacy News either.Any FB news cannot be posted on Technology News. Link to comment Share on other sites More sharing options...
Toshiro Posted October 8, 2009 Share Posted October 8, 2009 @ Technology news:"anything else technological." access problems=Technology problems :PLol.. srry for offtopic.. :lol: Link to comment Share on other sites More sharing options...
Administrator DKT27 Posted October 12, 2009 Author Administrator Share Posted October 12, 2009 Downed Facebook accounts still haven't returnedSomething is really odd here.As a reporter covering Facebook, I do get the occasional cranky complaints from members who, for one reason or another, are experiencing errors when they try to access their accounts. But it's never been anything like the past week, with a steady stream of e-mails continuing to come in from Facebook members who say they remain shut out of their accounts--despite assurance from Facebook that profiles have not been deleted and that the company is working on the problem."This is now seven days and counting," an e-mail sent on Saturday morning read. "It's beyond ridiculous and extremely frustrating.""The experience completely reversed the Facebook opinion and experience for me," one reader complained. "I see many people bitch and complain, many more beg and a few threaten. To me, the route to take is fairly obvious. Mark Zuckerberg on his own page invites democratic input from Facebook users in one of his most recent videos. Given that statement especially, I find the way their user base is being treated with respect to their disabled account policy hypocritical at best.""My account has now been held hostage for a week," another reader wrote. "Some of my friends think that I have deleted (my profile) or even blocked them...None of my friends or family can see my profile or even find it in search. It's as if I simply deleted my account or blocked all of them from seeing it without even a word."Some users have started threads on Get Satisfaction and Yahoo Answers. A few others have pointed me to blogs and YouTube channels devoted to the subject.The inaccessible accounts appear to be limited to a very small subset of Facebook's over 300 million active users, which means that it's not a large-scale issue for the health of the site. And Facebook is supported by neither subscription money or taxpayer dollars (though it wouldn't have advertising revenue without its users) so there's an argument to be made that users shouldn't be complaining about something they don't pay for. But that's an argument that many of the people who have come to rely on Facebook as a channel of communication simply don't buy.Whether the string of complaints is warranted or not, Facebook hasn't disclosed exactly what's caused the "extended maintenance issue," and that's what I find puzzling.Source Link to comment Share on other sites More sharing options...
HX1 Posted October 13, 2009 Share Posted October 13, 2009 I received this email today after trying on two occasions, years ago to register an account with no luck..You registered for Facebook on Dec 05, 2008. You still need to confirm your account to complete your registration.Facebook helps you communicate and stay in touch with all of your friends. Once you join Facebook, you'll be able to share photos, plan events, and more.Here are some people you may know:Thanks,The Facebook Team Link to comment Share on other sites More sharing options...
Administrator DKT27 Posted October 13, 2009 Author Administrator Share Posted October 13, 2009 What? You registered your account and you get the confirmation now? :o Well when I helped my aunt register on FB, she got the email right away. :yes: Link to comment Share on other sites More sharing options...
HX1 Posted October 14, 2009 Share Posted October 14, 2009 That is not a joke.. serious as I can be then after it was finally confirmed I deactivated it.. wrote them a letter telling them why.. and I am not looking back.. Link to comment Share on other sites More sharing options...
Administrator DKT27 Posted October 14, 2009 Author Administrator Share Posted October 14, 2009 First let me tell you a evidence(the quoted email) you got is not a joke nor I consider it. :)It's great that you deactivated it etc. Both Twitter and FB are one of the most unsafe sites a person can use IMO. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.