saraburton Posted July 16, 2018 Share Posted July 16, 2018 It happened yesterday evening and I decided to check it out later. Today I've opened via Adobe Reader, but with message - There was an error opening this document. There was a problem reading this document. I thought it was the problem of my software, I reinstalled it. But at next opening the same message appeared. Unfortunately I can't ask my colleagues to resend document, because they went to a vacancy. I've no idea where to find pdf fixer or some tricks for PDF files. Link to comment Share on other sites More sharing options...
Luaine Posted July 16, 2018 Share Posted July 16, 2018 Did you try to open it with chrome browser ? Link to comment Share on other sites More sharing options...
straycat19 Posted July 16, 2018 Share Posted July 16, 2018 @Luaine has a good solution for a one off problem but if it occurs again you might want to follow Adobe's troubleshooting tips https://forums.adobe.com/thread/2494153 Link to comment Share on other sites More sharing options...
rajeesh Posted July 17, 2018 Share Posted July 17, 2018 try to open the pdf through browser or different pdf software (foxit, sumatra, nitro etc.) or try to convert the pdf to some other document via online and see. Link to comment Share on other sites More sharing options...
debebee Posted July 17, 2018 Share Posted July 17, 2018 If a third party reader or repair can't fix it could be a corrupted pdf via transit or source.. Link to comment Share on other sites More sharing options...
guest_999 Posted July 20, 2018 Share Posted July 20, 2018 I would first check it on virustotal,malware loaded pdf or office docs sent from id of someone known(probably hacked or spoofed) is the popular method nowadays for infecting networks. Link to comment Share on other sites More sharing options...
Ahawkins Posted July 21, 2018 Share Posted July 21, 2018 On 7/16/2018 at 4:18 PM, saraburton said: It happened yesterday evening and I decided to check it out later. Today I've opened via Adobe Reader, but with message - There was an error opening this document. There was a problem reading this document. I thought it was the problem of my software, I reinstalled it. But at next opening the same message appeared. Unfortunately I can't ask my colleagues to resend document, because they went to a vacancy. I've no idea where to find pdf fixer or some tricks for PDF files. Ghostscript will repair your corrupted PDF automatically… if it can open it in the first place (that is, if it is not damaged beyond repair). But afterwards you’ll still need to double-check the result… On Windows, try this one: gswin32c.exe ^ -o repaired.pdf ^ -sDEVICE=pdfwrite ^ -dPDFSETTINGS=/prepress ^ corrupted.pdf In case ghostscript doesn't work, you may check out new feature from Adobe for problem .pdf documents. Link to comment Share on other sites More sharing options...
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