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Visa payment disruption hits Europe


tao

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Card payments are currently failing across the UK and elsewhere in Europe, Visa has said.

The extent of the disruption is not yet clear but customers across Europe have been complaining that payments have been denied.

 

Barclays and Bank of Ireland advised customers to use ATMs to withdraw cash, which appear to still be working.

 

Visa is working to resolve the problem but one payments firm said transactions were now working intermittently.

 

The Payment Systems Regulator told the BBC it understood the problem to be limited to Visa card payments only. Mastercard said it was seeing no problems on its network.

 

Supermarket Tesco said that the problem was not affecting chip and pin payments, but that it was affecting customers using contactless payments.

 

Responding to complaints on social media, HSBC said there were issues with processing Visa payments, which were intermittent, but were "slowly recovering".

 

Sainsbury's also said it was experiencing problems.

 

First Bank told customers on Twitter there weren't "any timescales for resolution at the moment".

 

However, Paymentsense, which runs card services for small businesses, said that transactions were now starting to go through.

 

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Yeah, I got an email from my bank. WTF Visa? That's really bad. You are in a business that 24/7 is a must, HA is a must. You have a heavy load of money, so you don't have excuse!

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