Iznogoud Posted February 20, 2018 Share Posted February 20, 2018 I bought the asus prime a320m-k mainboard and 8 gb ddr 4 memory chip. When I plugin memory chip in ddr4 slot 1 my computer works. But, when I plug in memory chip in ddr4 slot 2 my computer doesn't work. There is nothing on the screen, the motherboard does not release any sounds. Is this normal that memory chip must be in the first slot? I do not have two ddr4 chips to test both slot simultaneous. Or, the motherboard is broken and I should use my warranty ? Thanks! Link to comment Share on other sites More sharing options...
franco46 Posted February 21, 2018 Share Posted February 21, 2018 1. make sure you've insert the chip right and firm. 2. if possible, test slot 2 with a good ram chip. If failure persists, slot 2 is defective. This has once occurred with my pro-magic motherboard. Link to comment Share on other sites More sharing options...
Administrator DKT27 Posted February 22, 2018 Administrator Share Posted February 22, 2018 Read it's manual. Many ASUS mobos do not work if a single stick of RAM is inserted into slot 2. Again, read it's manual, has to be written something about it in it. Link to comment Share on other sites More sharing options...
Iznogoud Posted February 22, 2018 Author Share Posted February 22, 2018 Problem solved. Tested slot 2 with one more ddr4 chip, and works both memory chips. If you have only one memory chip he must be in slot 1 on this mainboard. In mainboard manual say that is "recommended" to be in slot 1. Link to comment Share on other sites More sharing options...
Administrator DKT27 Posted February 22, 2018 Administrator Share Posted February 22, 2018 Topic marked as solved. Link to comment Share on other sites More sharing options...
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