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[Solved] Windows 10 Home Trouble-shooting


hakah

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Whenever I start my computer, it shows the welcome screen and then the whole screen becomes black without showing any desktop icons. I cannot operate on any application except just the mouse-arrow showing on the screen. Is this problem due to system bug after its auto update at start/close of computer. I have tried system restore and trouble-shooting but failed. I then run Windows repair tool all-in-one by tweaking.com at Safe Mode and after the repair, the problem is still there and there is no change.
Is there any suggestion or any means from any members to enable proper working of the machine? I just don't want to re-install the whole system again and I am afraid that all my files and folders will be removed as there is no backup of the system. 

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11 minutes ago, hakah said:

Whenever I start my computer, it shows the welcome screen and then the whole screen becomes black without showing any desktop icons. I cannot operate on any application except just the mouse-arrow showing on the screen. Is this problem due to system bug after its auto update at start/close of computer. I have tried system restore and trouble-shooting but failed. I then run Windows repair tool all-in-one by tweaking.com at Safe Mode and after the repair, the problem is still there and there is no change.
Is there any suggestion or any means from any members to enable proper working of the machine? I just don't want to re-install the whole system again and I am afraid that all my files and folders will be removed as there is no backup of the system. 

 

it could be graphic driver problem, so restart your machine in safe mode then uninstall graphic driver then start again the machine and see the result.

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are u use some programs like StartIsBack  ?

try this

Press CTRL+ALT+DEL and open task manager Go to File then click "Create new task". Type in "explorer.exe" Hit "OK" then your Desktop will show up.

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8 minutes ago, hakah said:


http://www.pcworld.com/article/246041/how_to_uninstall_drivers_in_windows.html (see uninstall a driver part)

try first what @knowledge suggests you as it appears to be the easiest way to get all desktop icons back without uninstalling any driver.

If his method does not work then try uninstall driver method and see the result.

 

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mehdibleu : I have typed Uninstall Program and it shows "Windows cannot find Uninstall".

                   When I type Device Manager, it shows "Windows cannot find Device".

 

"Press CTRL+ALT+DEL and open task manager Go to File then click "Create new task". Type in "explorer.exe" Hit "OK" then your Desktop will show up." I cannot do it on black screen as no response! When I did it under Safe Mode, nothing happen! 

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what about

Safe mode>control panel>device manager

:think: 

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45 minutes ago, hakah said:

mehdibleu : I have typed Uninstall Program and it shows "Windows cannot find Uninstall".

                   When I type Device Manager, it shows "Windows cannot find Device".

 

 

go to "control panel" then "device manager" and go back to the link i gave you to uninstall the driver.

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macnavarra
On ‎02‎/‎07‎/‎2017 at 10:27 AM, hakah said:

Whenever I start my computer, it shows the welcome screen and then the whole screen becomes black without showing any desktop icons. I cannot operate on any application except just the mouse-arrow showing on the screen. Is this problem due to system bug after its auto update at start/close of computer. I have tried system restore and trouble-shooting but failed. I then run Windows repair tool all-in-one by tweaking.com at Safe Mode and after the repair, the problem is still there and there is no change.
Is there any suggestion or any means from any members to enable proper working of the machine? I just don't want to re-install the whole system again and I am afraid that all my files and folders will be removed as there is no backup of the system. 

Guess windows 10 home has become creators update to so boot in safe mode with network go to control panel etc.. and update with Microsoft Graphic driver that should be in Microsoft update.

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The problem is now solved. Thanks very much to all of you for your kind assistance and information provided to enable problem solving!

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10 hours ago, hakah said:

The problem is now solved. Thanks very much to all of you for your kind assistance and information provided to enable problem solving!

 

Topic marked as solved.

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