Zeus_Hunt Posted July 28, 2009 Share Posted July 28, 2009 This video was posted on 6th July 2009, and is the first of 3 videos on the subject.From the BBC: Dave Carroll composed "United Breaks Guitars" after his $3500 Taylor acoustic was damaged at Chicago's O'Hare airport. After 9 months they continued to deny his damages claim.It has now had 4,204,378 hits as on Monday 27th July, and has been a PR disaster for the airline, which has seen its share price plunge by 10%, wiping $180m off the company's value.Carroll says he was offered $1,200 in cash and flight vouchers as compensation - while United says they will be using his video for training purposes to ensure all customers receive better service from the company in future. Link to comment Share on other sites More sharing options...
irefay Posted July 28, 2009 Share Posted July 28, 2009 How funny. 180million dollar guitar for united. Elvis's guitar probibly wouldnt even bring that. Link to comment Share on other sites More sharing options...
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