sanjoa Posted January 12, 2015 Share Posted January 12, 2015 Hi, guys! My brother has a bit old computer which runs on Windows XP (and it can't be upgraded to Win7) and it has a problem, it appears an user called snphadup, I delete it but it appears. I have found virus or malware (most of them because of bloatware) and deleted it, but the user appears again when I delete it. I used MBAM, EES and Hitman to do the cleanup. What should I do? Link to comment Share on other sites More sharing options...
knowledge-Spammer Posted January 12, 2015 Share Posted January 12, 2015 MBAMhitman proKaspersky Internet Securityif they not remove the virus and pc not how u want it a reinstall wood be best as xp so small Link to comment Share on other sites More sharing options...
kantry123 Posted January 12, 2015 Share Posted January 12, 2015 Hi, guys! My brother has a bit old computer which runs on Windows XP (and it can't be upgraded to Win7) and it has a problem, it appears an user called snphadup, I delete it but it appears. I have found virus or malware (most of them because of bloatware) and deleted it, but the user appears again when I delete it. I used MBAM, EES and Hitman to do the cleanup. What should I do?Try any virus removal tools Llke KVR or eset online scanner or emergency kit by emsisoftCheck for possible updatesfor Xp the best Antivirus is i guess 360 TS should do the JOBRegardsif still doesnt work do a FORMATRegards Link to comment Share on other sites More sharing options...
STEEL Posted January 12, 2015 Share Posted January 12, 2015 sanjoa :rolleyes: Just a Tip between us Bro. BareAss Metal it, Take no chance"s.For novice Purge: use DBAN HOME VS.http://www.dban.org/downloadP.S. Also an Oldy http://www.terabyteunlimited.com/copywipe.php :) Link to comment Share on other sites More sharing options...
Airstream_Bill Posted January 12, 2015 Share Posted January 12, 2015 360 Total Security, http://www.360safe.com/ I am with kantry123 Link to comment Share on other sites More sharing options...
Kalju Posted January 12, 2015 Share Posted January 12, 2015 Hi, guys! My brother has a bit old computer which runs on Windows XP (and it can't be upgraded to Win7) and it has a problem, it appears an user called snphadup, I delete it but it appears. I have found virus or malware (most of them because of bloatware) and deleted it, but the user appears again when I delete it. I used MBAM, EES and Hitman to do the cleanup. What should I do?Sorry, if you could say one of the reason, why can not upgrade? Link to comment Share on other sites More sharing options...
Lacius Posted January 12, 2015 Share Posted January 12, 2015 Out of curiosity, why can't you update to Windows 7? Link to comment Share on other sites More sharing options...
davmil Posted January 13, 2015 Share Posted January 13, 2015 combofixhttp://www.majorgeeks.com/files/details/combofix.htmlor reformat (re-install factory image if it's an OEM) Link to comment Share on other sites More sharing options...
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