sanjoa Posted May 26, 2013 Share Posted May 26, 2013 Hi, guys. Wazup? A friend's gotta problem with Microsoft Word 2010, it freezes when you try to print a document. I don't know what happened before this. I've checked her Windows' installation (sfc /scannow) and there's no problem with it. It has al updates till today. What should I do. Thanks in advance :) Link to comment Share on other sites More sharing options...
dcs18 Posted May 26, 2013 Share Posted May 26, 2013 Remove all the existing Add-ins:-File >>----> Options >>----> Add-ins >>----> {Manage} COM Add-ins >>----> Go >>----> {highlight all the} Add-ins available >>----> Remove >>----> OK. Link to comment Share on other sites More sharing options...
sanjoa Posted May 26, 2013 Author Share Posted May 26, 2013 Thanks. I've done that. Nothing happened Link to comment Share on other sites More sharing options...
dcs18 Posted May 26, 2013 Share Posted May 26, 2013 Backup the following registry keys before deleting them:-HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\WordHKEY_CURRENT_USER\Software\Microsoft\Office\14.0\CommonHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared ToolsA reboot is required before the effect will be noticeable. Link to comment Share on other sites More sharing options...
ASIO Posted May 26, 2013 Share Posted May 26, 2013 Thanks. I've done that. Nothing happenedBuddy !!! I also faced this problem reinstalling office 2010 solved my problem !!! Link to comment Share on other sites More sharing options...
truemate Posted May 26, 2013 Share Posted May 26, 2013 dont reinstall or so.. just follow dcs18.. he is gud in solveing all these windows erroronce he even solved my theme prob,wherz many(almost all forum's) was wont able to do soo.. Link to comment Share on other sites More sharing options...
STEEL Posted May 26, 2013 Share Posted May 26, 2013 Yep, reinstalling office 2010 solved my problem too :rolleyes: Link to comment Share on other sites More sharing options...
Boskorp Posted May 26, 2013 Share Posted May 26, 2013 Workaround if you urgent need printing - Save As -> PDFOpen the pdf in Adobe or else and print it.For solving - I've had problems with add-ons, as dcs18 advised, especially related to Bluetooth, another similar problem appeared after ccleaner use, deleted something office needs, reinstall solved it.GL Link to comment Share on other sites More sharing options...
DesiPirate Posted May 26, 2013 Share Posted May 26, 2013 You can also try to repair the current MSOffice 2010 installation. Link to comment Share on other sites More sharing options...
dcs18 Posted May 26, 2013 Share Posted May 26, 2013 Backup the following registry keys before deleting them:-HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\WordHKEY_CURRENT_USER\Software\Microsoft\Office\14.0\CommonHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared ToolsA reboot is required before the effect will be noticeable.Further to what I'd suggested earlier - you could also try the following:-Uninstall your Printer driversReboot andPerform a clean re-install using the latest drivers. Link to comment Share on other sites More sharing options...
sanjoa Posted May 26, 2013 Author Share Posted May 26, 2013 This started when she was using Word 2007. Uninstalled Office 2007, installed Word 2010. I'll see her late this evening. Link to comment Share on other sites More sharing options...
Diego T. Posted May 26, 2013 Share Posted May 26, 2013 I suggest remove office with "Microsoft Toolkit 2.4.3". It has an option to remove office installations. Clean up with CCleaner and reboot. Also as mentioned before remove the printer and get the latest drivers. Also you might want to jump to Office 2013 instead of 2010.Link below. Link to comment Share on other sites More sharing options...
tarekma7 Posted May 26, 2013 Share Posted May 26, 2013 Go to Word - File - Options - Advance and then scroll down till you go printer. Uncheck "print in the background" and this should do the trick. Link to comment Share on other sites More sharing options...
sanjoa Posted May 26, 2013 Author Share Posted May 26, 2013 I've solved it. Tried with dcs18 indications, didn't work. So I've uninstalled and reinstalled printer the same problem. Used repair option with Office 2010 CD ( :pirate: ) and did work Link to comment Share on other sites More sharing options...
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