Knightmare Posted March 24, 2012 Share Posted March 24, 2012 Every time I try to run a quick scan on my friend's desktop, Malwarebytes' will freeze at 0 seconds! Basically it won't even start the scan. Here's what I've tried with no luck:-Uninstalled Malwarebytes' and removed from registry-Ran CCleaner-Ran TFC.exe (suggested on a website)His desktop is running Windows 7 Professional x64. Link to comment Share on other sites More sharing options...
Ambrocious Posted March 24, 2012 Share Posted March 24, 2012 You might have registry errors. Try installing TuneUp Utilities or something like that and run some scans first. Also, try out SUPERAntiSpyware and see if it freezes too. Link to comment Share on other sites More sharing options...
tangkungan Posted March 24, 2012 Share Posted March 24, 2012 better try running the venerable Combofix to get through some tough nasties.. works great but caution is needed.. Link to comment Share on other sites More sharing options...
tezza Posted March 24, 2012 Share Posted March 24, 2012 If trying to remove infection, try MBAM inbuilt chameleon technology ,to get scan started. http://helpdesk.malw...nfected-systems Link to comment Share on other sites More sharing options...
unknownasphyxiated Posted March 24, 2012 Share Posted March 24, 2012 try in safe mode Link to comment Share on other sites More sharing options...
Knightmare Posted March 24, 2012 Author Share Posted March 24, 2012 better try running the venerable Combofix to get through some tough nasties.. works great but caution is needed..I don't think he has a malware infection, I just think something is fishy with the program. I'll try these suggestions and post back when it's fixed. In the meantime, keep 'em comin'! :) EDIT: Malwarebytes' does not scan in safe mode and SUPERAntispyware is able to run scans. Link to comment Share on other sites More sharing options...
tangkungan Posted March 24, 2012 Share Posted March 24, 2012 better try running the venerable Combofix to get through some tough nasties.. works great but caution is needed..I don't think he has a malware infection, I just think something is fishy with the program. I'll try these suggestions and post back when it's fixed. In the meantime, keep 'em comin'! :) EDIT: Malwarebytes' does not scan in safe mode and SUPERAntispyware is able to run scans. there really is no harm in trying it now would it? Link to comment Share on other sites More sharing options...
Knightmare Posted March 24, 2012 Author Share Posted March 24, 2012 there really is no harm in trying it now would it?I suppose not, but it would be nice to find a solution should the problem arise on another computer. Link to comment Share on other sites More sharing options...
unknownasphyxiated Posted March 24, 2012 Share Posted March 24, 2012 not a solution but can you try do a full scan?? Link to comment Share on other sites More sharing options...
Knightmare Posted March 24, 2012 Author Share Posted March 24, 2012 not a solution but can you try do a full scan??Same thing happens. Link to comment Share on other sites More sharing options...
Administrator Lite Posted March 24, 2012 Administrator Share Posted March 24, 2012 1. Uninstall MBAM 2. Restart computer 3. Download and run this utility. 4. Re-install 5. Run Scan 6. Report findings. Link to comment Share on other sites More sharing options...
Knightmare Posted March 24, 2012 Author Share Posted March 24, 2012 1. Uninstall MBAM 2. Restart computer 3. Download and run this utility. 4. Re-install 5. Run Scan 6. Report findings.I did that and it didn't work. Link to comment Share on other sites More sharing options...
avmad Posted March 24, 2012 Share Posted March 24, 2012 Do you have an AV or FW installed that could block the scan? Link to comment Share on other sites More sharing options...
Knightmare Posted March 25, 2012 Author Share Posted March 25, 2012 He is running the latest version of ESET NOD32, and I can't change the settings on Windows Firewall because it says, "Windows Firewall can't change some of your settings" then gives error code 0x80070424. I'm thinking this might have something to do with the problem. I've tried doing what I've found, which has consisted of numerous "Fix it for me" downloads, but none of them have fixed the problem. The Windows Firewall service doesn't show up in the service menu.EDIT: I fixed the problem with the firewall, but the problem with Malwarebytes' still remains. Link to comment Share on other sites More sharing options...
dcs18 Posted March 25, 2012 Share Posted March 25, 2012 I'd check if MBAM is restricted by HIPS. Link to comment Share on other sites More sharing options...
Knightmare Posted March 25, 2012 Author Share Posted March 25, 2012 Nope that's not the problem either. I ran Combofix with no luck as well. Link to comment Share on other sites More sharing options...
dcs18 Posted March 25, 2012 Share Posted March 25, 2012 ComboFix has got no relationship with HIPS. Link to comment Share on other sites More sharing options...
dcs18 Posted March 25, 2012 Share Posted March 25, 2012 Hey, not meaning to be as rude as I sounded in my previous post. Just a little suggestion, not many programs can stop something like MBAM from marching. I'd personally take a closer look at programs like HIPS, SandBoxie, etc., etc.The bad news as 2 examples is that; there's a little bit of retarded HIPS module in NOD32. There's another retarded bit of sandboxie module in COMODO. Hope you understand what I'm trying to express. Good-luck. Link to comment Share on other sites More sharing options...
unknownasphyxiated Posted March 25, 2012 Share Posted March 25, 2012 not a problem with Esettried scan Mbam(full and quick scan) with ESS, got no problem Link to comment Share on other sites More sharing options...
dcs18 Posted March 25, 2012 Share Posted March 25, 2012 not a problem with Eset tried scan Mbam(full and quick scan) with ESS, got no problemNot a problem here, either. But, why should our (your & my) HIPS rules in ESET be necessarily identical to Knightmare's rules??? Link to comment Share on other sites More sharing options...
avmad Posted March 25, 2012 Share Posted March 25, 2012 You tried http://www.malwarebytes.org/mbam-clean.exe. Maybe try http://www.carifred.com/uvk/ Ultra Virus Killer to repair scripts and try running MBAM through this program. Also HMP and SAS and whatever else you want to try. Link to comment Share on other sites More sharing options...
Knightmare Posted March 25, 2012 Author Share Posted March 25, 2012 ComboFix has got no relationship with HIPS.I understand this. I was simply adding on to the list of things that I've tried. You tried http://www.malwareby...mbam-clean.exe. Maybe try http://www.carifred.com/uvk/ Ultra Virus Killer to repair scripts and try running MBAM through this program. Also HMP and SAS and whatever else you want to try.Yes, I have tried mbam-clean and SAS. SAS can run scans just fine, and mbam-clean did not fix my issue. Link to comment Share on other sites More sharing options...
dcs18 Posted March 25, 2012 Share Posted March 25, 2012 The difficult way to troubleshoot your issue would be to check all MBAM entries within your HIPS & SandBoxie (including modules for both) for erroneous entries. The easier way would be to disable all sort of HIPS & Sandboxie with due prevention from starting up with Windows and then rebooting to see whether the issue exists. Link to comment Share on other sites More sharing options...
Knightmare Posted March 25, 2012 Author Share Posted March 25, 2012 Sandboxie is out of the questions because it doesn't exist on this computer. I'll try the HIPS suggestion but I don't understand why it would randomly stop mbam from working.EDIT: Malwarebytes' is working, though I'm not sure if HIPS was the problem or not. I disabled and tried the scan, which worked, but it is now running with HIPS enabled. Did the disable and enable reset some settings in ESET? Link to comment Share on other sites More sharing options...
unknownasphyxiated Posted March 25, 2012 Share Posted March 25, 2012 Not a problem here, either. But, why should our (your & my) HIPS rules in ESET be necessarily identical to Knightmare's rules???mostly people don't know how to change the rule :lol: @Knightmare i don't think disable HIPS will reset any setting maybe some file permission error can you test it again so we can be sure that disable HIPS fix it Link to comment Share on other sites More sharing options...
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