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Crucial M4 SSD Firmware Update (Update: Available Now)


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Official Response from Crucial:

We are aware of an issue that is currently affecting a small number of users whereby their m4 causes their system to require a restart. This issue occurs after approximately 5,000 hours of actual “on time” use. Following the initial reboot, the system then requires subsequent restarts after each additional hour of use. However, the data on the SSD is unaffected and will not be lost due to this condition.

Through our investigation, we have determined the root cause of the problem and will be releasing a firmware update that rectifies the situation. We are currently running through our validation and compatibility process. Once this process is complete, the firmware will be made available to our customers. Although we understand the desire of some people to start using unreleased firmware now, we want to ensure that our solution works across multiple chipsets, systems, and operating systems before publishing the release code. We are currently targeting the week of January 16th, 2012 to publicly release the new firmware update.

We understand the impact that this is having on some users right now and apologize for this inconvenience. We appreciate your continued support, feedback, and patience as we finalize code and resolve this issue.

UPDATE: Thanks to rseiler for posting the update. The firmware update can now be downloaded at Crucial.

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i didn't realize the problem was so... absolute? Here is another statement I found from Crucial Support Forums:

Once you hit the ~5000 hours of on time, the issue will happen regardless of how you use the drive.

Dude, Crucial Employee, US

I think it would be a good idea to update for M4 owners to update when firmware is released.

stay tuned ;)

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I'll update for sure. I'm currently on 490 hours according to SSD Life. Estimated life time: 9 years. :D

Cheers ;)

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