network keeps dropping out on my pc only

[wozzzzza]

got a PC with realtec adaptor built in to the motherboard, network keeps dropping out regularly.

to fix it i have to either restart PC or click ont he network icon in task bar and hit the trouble shoot button and it seems to fix itself for a while and just fails again a bit later on.

i have uninstalled the driver reinstalled, still doing it.

any other ideas??

[Israeli_Eagle]

Try to use a good CAT7 cable instead. 

[wozzzzza]

but its only been rewired 3 years ago with new cat6 cable. ive changed the cable over as well thinking it maybe that.

[DKT27]

On 2/24/2022 at 5:09 AM, wozzzzza said:

got a PC with realtec adaptor built in to the motherboard, network keeps dropping out regularly.

to fix it i have to either restart PC or click ont he network icon in task bar and hit the trouble shoot button and it seems to fix itself for a while and just fails again a bit later on.

i have uninstalled the driver reinstalled, still doing it.

any other ideas??

 

You sure some networking related software, including security softwares are not causing any problems there.

[wozzzzza]

not that i know of, symantec endpoint disabled.

[DLord]

Power saving options could be putting the card into sleep.

[wozzzzza]

16 minutes ago, DLord said:

Power saving options could be putting the card into sleep.

everything there is all good, no sleep active anywhere and i turned off PCI express link power state management, so will see if that makes any difference.

but the network will drop at any time whether im using it or not.

[DLord]

On 2/24/2022 at 3:09 AM, wozzzzza said:

hit the trouble shoot button and it seems to fix itself

Try manually execute each step that troubleshoot does, one by one; and should be able to pinpoint the exact problem.

[wozzzzza]

On 2/26/2022 at 9:31 PM, DLord said:

Try manually execute each step that troubleshoot does, one by one; and should be able to pinpoint the exact problem.

how do you know what step it takes? seems to be all automatic.

[DLord]

3 hours ago, wozzzzza said:

how do you know what step it takes? seems to be all automatic.

https://docs.microsoft.com/en-us/troubleshoot/windows-client/networking/configure-domain-suffix-search-list-domain-name-system-clients

Left side, look under networking.

[wozzzzza]

nothing worked so i went out and got a new network adaptor and installed it. working fine now, havent had a drop out in 24 hours since putting a new one in. appears the onboard network adaptor may have been faulty.