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MS Teams and a black screen


Chancer

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Hi.

I use MS Teams and am experimenting with breakout rooms.

Teams works fine and I can set up breakout rooms. When I go into a breakout room and then return, I return to a window with a blank screen. Accessing the same breakout room from another PC I return to the same window but can see everybody else. That suggest to me it is an issue with my PC.

I am running the latest version of Teams on a Windows 10 pc, also fully updated.

 

I have a suspicion it might be related to this pc having both graphics on the motherboard (Intel graphics 630) and also an Nvidia GeForce GTX 1050 Ti. I use a multi-monitor setup.

My suspicion was aroused when I found someone on a Google search who had a black screen when he started Teams and it turned out to be Teams trying to 'pickup' his motherboard graphics instead of the card he was using. The problem isn't identical to mine but seems to be in the same area.

 

If anybody has any suggestions haw to solve this issue, I would be grateful.

 

Cheers

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