vitorio Posted December 3, 2020 Share Posted December 3, 2020 My Iphone won't turn on past the Apple logo. is there free software available to fix this issue?, or any third party tool, please. Thanks. Quote Link to comment Share on other sites More sharing options...
sefton22 Posted December 3, 2020 Share Posted December 3, 2020 you haven't stated what model, but due to iOS data protection any fix is likely to reset the phone. vitorio 1 Quote Link to comment Share on other sites More sharing options...
vitorio Posted December 3, 2020 Author Share Posted December 3, 2020 38 minutes ago, sefton22 said: you haven't stated what model, but due to iOS data protection any fix is likely to reset the phone. It is IPhone 6. Can you provide a link for a recommended fix, please. Thanks. I asked a vendor and told me that I need a factory reset and was going to loose everything if do not have a backup. Quote Link to comment Share on other sites More sharing options...
sefton22 Posted December 3, 2020 Share Posted December 3, 2020 44 minutes ago, vitorio said: It is IPhone 6. Can you provide a link for a recommended fix, please. Thanks. I asked a vendor and told me that I need a factory reset and was going to loose everything if do not have a backup. The vendor is correct. If you can't unlock the phone, the data is inaccessible as it is encrypted "Apple has integrated encryption into the firmware and hardware of its idevices and now, every iOS device has a dedicated Advanced Encryption Standard 256-bit crypto engine that lies between the main system memory and the flash storage." here's some fixes you can try to force the phone out of the boot loop https://www.igeeksblog.com/iphone-stuck-on-apple-logo/ if this doesn't work and itunes won't budge either, FixGo will install the latest iOS and doing so will prompt iOS software to overwrite all other data vitorio and Adenman 2 Quote Link to comment Share on other sites More sharing options...
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