Stig Posted September 12, 2020 Share Posted September 12, 2020 Hi. I have been investigating this for a while to try and establish what was preventing my computers from automatically sleeping. I predominantly use Firefox, but it apparently also happens with Chrome and maybe other browsers. But it is definitely happening in Firefox. The problem is caused by a silent audio stream. It is not directly an Nsane Forums issue, but an Invision Forums issue. If you want to see if you are being affected by this issue and test it for yourself, ensure you have an Nsane tab open and then open an elevated Command Prompt or PowerShell and type: powercfg /requests If you are affected, you should see a message like this. Quote An audio stream is currently in use If you then close the Nsane tab(s), then run the command again, the message should be gone. Edit: I just tested Chrome, and it doesn't appear to be happening for me in Chrome. Link to comment Share on other sites More sharing options...
Administrator Matt Posted September 12, 2020 Administrator Share Posted September 12, 2020 @Stig have you tried a different browser? Also, it could be cache issue from the browser you are using, so try to clear cache and cookies. Link to comment Share on other sites More sharing options...
Stig Posted September 12, 2020 Author Share Posted September 12, 2020 4 minutes ago, Matt said: @Stig have you tried a different browser? Also, it could be cache issue from the browser you are using, so try to clear cache and cookies. Hi Matt. I just tried that, but there is no change. I cleared all cache and removed all Nsane cookies. I'll try another computer again. Link to comment Share on other sites More sharing options...
Administrator Matt Posted September 12, 2020 Administrator Share Posted September 12, 2020 1 minute ago, Stig said: Hi Matt. I just tried that, but there is no change. I cleared all cache and removed all Nsane cookies. I'll try another computer again. What browser are you using and what is the version number of that browser? Link to comment Share on other sites More sharing options...
Stig Posted September 12, 2020 Author Share Posted September 12, 2020 3 minutes ago, Matt said: What browser are you using and what is the version number of that browser? Firefox 80.0.1 (64-bit) Windows 10 64-bit I just logged in on another computer using a clean installation of Firefox, and it's still happening. Link to comment Share on other sites More sharing options...
Administrator Matt Posted September 12, 2020 Administrator Share Posted September 12, 2020 6 minutes ago, Stig said: Firefox 80.0.1 (64-bit) Windows 10 64-bit I just logged in on another computer using a clean installation of Firefox, and it's still happening. Even after closing the browser? Link to comment Share on other sites More sharing options...
Stig Posted September 12, 2020 Author Share Posted September 12, 2020 4 minutes ago, Matt said: Even after closing the browser? No, not after closing the browser or even just closing the Nsane tab. Link to comment Share on other sites More sharing options...
Administrator Matt Posted September 12, 2020 Administrator Share Posted September 12, 2020 1 minute ago, Stig said: No, not after closing the browser or even just closing the Nsane tab. I am using Microsoft Edge, and I don't have this issue. Would you please install it, and let me know. https://www.nsanedown.com/?request=403389261 Link to comment Share on other sites More sharing options...
Stig Posted September 12, 2020 Author Share Posted September 12, 2020 Edge is not causing a problem. It must be a Firefox issue. I just posted this in Edge. Link to comment Share on other sites More sharing options...
Administrator Matt Posted September 12, 2020 Administrator Share Posted September 12, 2020 1 minute ago, Stig said: It must be a Firefox issue. As I thought it's a browser cache issue, and perhaps there are some bugs in the latest version from Firefox cause this issue. Link to comment Share on other sites More sharing options...
Stig Posted September 12, 2020 Author Share Posted September 12, 2020 That image above of powercfg /requests has Firefox running, but without any Nsane tabs. Link to comment Share on other sites More sharing options...
Dodel Posted September 12, 2020 Share Posted September 12, 2020 1 hour ago, Stig said: That image above of powercfg /requests has Firefox running, but without any Nsane tabs. I'm inclined to think it's something else outside firefox, I'm running waterfox and don't see this issue. Have a look at this thread by microsoft. https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_devices/high-definition-audio-device-audio-stream-is/f3d7ef5e-ee78-4027-8635-46f0a9355505 Link to comment Share on other sites More sharing options...
funkyy Posted September 12, 2020 Share Posted September 12, 2020 I'm on Win 7 (x64) and using Firefox 80.0.1 (x64). I just tried the command prompt and I see it happening too!! Screenshot attached. No, it's disappeared and I'm seeing a message saying I've used up all of the attachment space I'm allowed???? The screenshot was less than 50kb!!!!!! Link to comment Share on other sites More sharing options...
Jobik Posted September 12, 2020 Share Posted September 12, 2020 Hi I have the same issue (firefox 80.0.1 x64 and win 10 x64) Have a nice day Link to comment Share on other sites More sharing options...
Stig Posted September 12, 2020 Author Share Posted September 12, 2020 I've found this on another forum that might help someone smarter than me to identify the problem. https://forums.unraid.net/topic/82984-forum-open-in-firefox-prevents-windows-10-sleep/ Link to comment Share on other sites More sharing options...
Administrator Featured Comment Matt Posted September 12, 2020 Administrator Featured Comment Share Posted September 12, 2020 Since the issue has been existed on Firefox long time ago, I recommend to use a different browser guys because sound notification is very helpful unless if you don't hear anything. Link to comment Share on other sites More sharing options...
cyberloner Posted September 12, 2020 Share Posted September 12, 2020 this mean the board is using sound card .... same to tixati too.... direct sound or wasapi sound card usage maybe... Link to comment Share on other sites More sharing options...
Captain Caveman Posted September 12, 2020 Share Posted September 12, 2020 I'm running Firefox 80.0.1 on Windows 7 64bit and don't see this on my end at all. Link to comment Share on other sites More sharing options...
Stig Posted September 22, 2020 Author Share Posted September 22, 2020 On 9/12/2020 at 8:13 PM, cyberloner said: this mean the board is using sound card .... same to tixati too.... direct sound or wasapi sound card usage maybe... A bit for information about this problem can be found on the following forum thread linked below. I find the most interesting thing about this is that it appears that it only affects Firefox. 😕 Forum is preventing my laptop from sleeping PS: I am just posting this for reference. As Matt said, use another browser if it concerns you as it doesn't appear that Invision is going to fix it. Link to comment Share on other sites More sharing options...
Administrator Matt Posted September 22, 2020 Administrator Share Posted September 22, 2020 1 hour ago, Stig said: if it concerns you as it doesn't appear that Invision is going to fix it. It's not Invsion issue like for example if I changed the button colors to red instead of blue and Firefox shows the blue color instead on the red, then it's a Invision bug and needed to be fixed. Link to comment Share on other sites More sharing options...
Arachnoid Posted September 22, 2020 Share Posted September 22, 2020 You could eliminate some of the factors by logging onto another site using the invision software and comparing results. Link to comment Share on other sites More sharing options...
Administrator Matt Posted August 5, 2021 Administrator Share Posted August 5, 2021 @Stig IPS has removed the sound notification with this new version in order to allow any device or browser to sleep. Hopefully you are now relieved. Link to comment Share on other sites More sharing options...
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