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[Solved] Can't install kaspersky - error pc is infected


PG1992

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guys i cant install kaspersky it comes up with a error your pc is infected with virus LOL but  fresh installed windows 7 

any help 

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Split from another topic.

 

(Security software install issues are better here)

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1 hour ago, PG1992 said:

guys i cant install kaspersky it comes up with a error your pc is infected with virus LOL but  fresh installed windows 7 

any help 

 

dear sir you can try this (download and run):

 

 

regards

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already installed and ran the programme still getting the same error also tried the KIS Remover wont work too 

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4 hours ago, PG1992 said:

guys i cant install kaspersky it comes up with a error your pc is infected with virus LOL but  fresh installed windows 7 

any help 

You should be happy if you can't install yet one more spyware in Your computer.

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either it t doesn't like something that you already have installed

 

When installing a Kaspersky product, you may encounter an error caused by harmful software that is present on your computer. Such software can sometimes block installation of anti-virus programs. 

 

https://support.kaspersky.com/common/error/installation/11102

 

or has a genuine virus

 

https://support.kaspersky.com/common/error/installation/13252

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4 hours ago, v8commodore said:

Try installing in Safe Mode.

 

You can't install in Safe mode, the services are not there to do so, you need to install http://www.corel.com/akdlm/6763/downloads/Discover_Center/Safe_Mode_Install_Services.zip which are the service files needed.

 

14 hours ago, PG1992 said:

guys i cant install kaspersky it comes up with a error your pc is infected with virus LOL but  fresh installed windows 7 

any help 

 

Is this a genuine ISO or something you've pulled from a torrent ?

 

 

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28 minutes ago, Dodel said:

 

You can't install in Safe mode, the services are not there to do so, you need to install http://www.corel.com/akdlm/6763/downloads/Discover_Center/Safe_Mode_Install_Services.zip which are the service files needed.

 

 

Is this a genuine ISO or something you've pulled from a torrent ?

 

i just got it from internet 

 

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1 hour ago, PG1992 said:

i just got it from internet

 

Can you be a little more specific, the Internet's a big place? :P

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jimbojet2011

Hi PG

 

Maybe you can try this

 

https://www.kaspersky.nl/downloads/thank-you/free-rescue-disk (this is the dutch link) So change the NL

 

Burn it to cd and start the pc from the CD/DVD (let it scan)

 

When it is clean (your pc) You know definitly it is not infected.

Otherwise it wil clean up your pc.

 

On second hand you can try to delete al other software from old kasperskys.

 

https://support.kaspersky.com/us/common/uninstall/1464

 

After that uninstall and try again

 

Good luck

 

JJ

 

 

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14 hours ago, Kalju said:

You should be happy if you can't install yet one more spyware in Your computer.

 

Saying that Kaspersky is spyware is a statement that I think you should argue here.
Kaspersky has over 400 million users.
So, please explain to us how you came to this conclusion?
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9 minutes ago, Chatman said:

 

Saying that Kaspersky is spyware is a statement that I think you should argue here. So, please explain to us how you came to this conclusion?

Everything is spyware except software that I like to use.

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19 hours ago, PG1992 said:

guys i cant install kaspersky it comes up with a error your pc is infected with virus LOL but  fresh installed windows 7 

any help 

We can help better if share here , screen capture  of your kaspersky installation process ... please do these :

1- Download clean installation file from kaspersky website

2- Save it on desktop

3- Don't open any partition

4- After successful installation , update it and full scan

5- Restart ...

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4 hours ago, PG1992 said:

i just got it from internet 

 

I would try another ISO and see what happens, could be your ISO is pre-baked with malware, system modifications, and this is why Kaspersky is tripping out.

 

Or a grab a GEN2 release.

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6 hours ago, Dodel said:

Or a grab a GEN2 release.

 

Beat me to it. :)  Used them many times, no problems.

 

Sounds like the OP used an infected install. Best to start again with a known good release, like the Gen2/Generation2 ones.

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20 hours ago, Kalju said:

You should be happy if you can't install yet one more spyware in Your computer

 

9 hours ago, Karlston said:

 

7 hours ago, Chatman said:

 

Saying that Kaspersky is spyware is a statement that I think you should argue here.
Kaspersky has over 400 million users.
So, please explain to us how you came to this conclusion?

I think chatman bro is right, but I can say one thing, I have personally used kaspersky and eset. But the application opening time after computer restart taken by eset and the scanning speed of eset is really great and fast as compared to kaspersky.

PS : Kindly correct me if I am wrong

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1 hour ago, ashish1989 said:

 

 

I think chatman bro is right, but I can say one thing, I have personally used kaspersky and eset. But the application opening time after computer restart taken by eset and the scanning speed of eset is really great and fast as compared to kaspersky.

PS : Kindly correct me if I am wrong

 

Yes, it's off topic, and not about footprint.

 

This is about not being able to install on a vanilla install OS of Windows, however until OP provides, .iso source / hash, hardware spec, I'm using my wizards wand *cough*

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i did the rescue disk kaspersky and scanned it, still no success. 

i'll just switch to another antivirus as every other antivirus works. :D

rn i have hitman pro and malwarebytes premium

 

THANKS FOR THE HELP GUYS :D😄

 

i cant fresh install windows i did it 20 days back :(

 

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windows 7 original MSDN files:

 

Site: https://the-eye.eu
Sharecode: /public/MSDN/Windows%207/

 

 

 

regards

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it's up now (just checked)

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DONE GUYS FRESH INSTALL WINDOWS 7 AND KASPERSKY INSTALLED 

THANKS FORUM :D :D :D 

 

i need help regarding the RESET or any 1 their to help for keys :D 

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Topic marked as solved.

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