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Smartphone's fingerprint not reading my fingers anymore?


Tickler

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Israeli_Eagle
18 hours ago, Tickler said:

Is there a way to fix it? Could there be a malware or is it just a malfunctioning device of old age?

 

The sensor might be dead or OS & drivers malfunction.

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  • 3 months later...
melissaazevedo

Have you  checked  the screen and fingerprint sensor? if there are dirt and scratches, your device may show you finger print  recognition issues. Also, try updating software and registering the finger print again after removing previous finger print

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On 3/12/2020 at 5:12 PM, Tickler said:

Is there a way to fix it? Could there be a malware or is it just a malfunctioning device of old age?

 

Go into the settings, delete and re-add your prints.

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