boulawan Posted November 1, 2019 Share Posted November 1, 2019 Good evening everyone, I can not connect to my old profile anymore? I lost my login password on the forum nsane and I can not retrieve it on my address @ gmail, I ask administrators or others, they can help me? Thanks for your help! Boulawan Link to comment Share on other sites More sharing options...
T3rM1nat0Rr3 Posted November 1, 2019 Share Posted November 1, 2019 @Matt may be able to help you with this. Link to comment Share on other sites More sharing options...
boulawan Posted November 1, 2019 Author Share Posted November 1, 2019 yes, I hope he can help me? I'm waiting Link to comment Share on other sites More sharing options...
boulawan Posted November 1, 2019 Author Share Posted November 1, 2019 thank you @Matt or other admin of the forum Nsane, here you can solve this small problem, I thank you in advance? sorry, I can not talk to you privately, given my status 😅 Link to comment Share on other sites More sharing options...
T3rM1nat0Rr3 Posted November 1, 2019 Share Posted November 1, 2019 8 minutes ago, boulawan2 said: sorry, I can not talk to you privately, given my status If you need to send Admin a message directly, click the Messages/Envelope icon beside your username>Compose New. You can send a message that way. Link to comment Share on other sites More sharing options...
tarekma7 Posted November 1, 2019 Share Posted November 1, 2019 Forget my password then enter your registered email address. It must be working Link to comment Share on other sites More sharing options...
boulawan Posted November 1, 2019 Author Share Posted November 1, 2019 I understand what you say, but I can not receive a new password, on my address @gmail I lost my password, personal email! 😂 Link to comment Share on other sites More sharing options...
AlienForce1 Posted November 1, 2019 Share Posted November 1, 2019 Don`t you have a second method to recover your gmail account (by phone) ? Link to comment Share on other sites More sharing options...
boulawan Posted November 2, 2019 Author Share Posted November 2, 2019 Thank you for this information, but I have already tried everything before, I expect that the administrator of the forum regulates this problem, I sent them a message about it, if they want it. Link to comment Share on other sites More sharing options...
Administrator Matt Posted November 2, 2019 Administrator Share Posted November 2, 2019 Well first of all the mail server send emails to all email providers, and it doesn't have any problem with that. Also, you've verified your second account using a gmail account, so the mail problem you've is with your email. My question is do you've access to your email account? You can answer me through PM please. Link to comment Share on other sites More sharing options...
jbleck Posted November 2, 2019 Share Posted November 2, 2019 @Matt: make sure it's the real boulawan doin' this... get proof Link to comment Share on other sites More sharing options...
Kalju Posted November 2, 2019 Share Posted November 2, 2019 This is true, any administrator can edit any data with a few mouse clicks, the more serious problem is how to prove that the person/user is the right person, ie the same person who asks to make some changes... This must be verified and the person who wants to change the password or username, must give trusted data to admin before something can be changed. The easiest way to check is to check the email address used for registration, it is visible to the administrator, and if the user who wishes to change is able to provide the correct email address, it is likely that the same person is involved. There is more visible to the administrator that only a specific user knows. It can be used additionally. If it really is the same person and it has been proven, then there is no problem changing anything. It's important to remember that you won't be able to get the same password because the administrator can't see it. Admin only sees the encrypted password and can delete or replace it. Link to comment Share on other sites More sharing options...
boulawan Posted November 3, 2019 Author Share Posted November 3, 2019 Solved by the administrator Matt, thanks again to him for his time spent on my Nsane account problem Link to comment Share on other sites More sharing options...
Administrator Matt Posted November 3, 2019 Administrator Share Posted November 3, 2019 Topic marked as solved. Link to comment Share on other sites More sharing options...
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