info999 Posted June 10, 2019 Share Posted June 10, 2019 1. I don't have the movie I am Mother 2. I can't play Murder Mystery (it's there but I can't play it) WTF ??!! Link to comment Share on other sites More sharing options...
Administrator Matt Posted June 10, 2019 Administrator Share Posted June 10, 2019 7 minutes ago, info999 said: 1. I don't have the movie I am Mother 2. I can't play Murder Mystery (it's there but I can't play it) WTF ??!! Try to create a new profile, and then try to play that movie. Link to comment Share on other sites More sharing options...
info999 Posted June 10, 2019 Author Share Posted June 10, 2019 12 minutes ago, Matt said: Try to create a new profile, and then try to play that movie. nope, same issue Link to comment Share on other sites More sharing options...
Administrator Matt Posted June 10, 2019 Administrator Share Posted June 10, 2019 1 minute ago, info999 said: nope, same issue Here I have no problem at all. Where are trying to watch the movie? Smart TV, Web browser, or something else? Link to comment Share on other sites More sharing options...
info999 Posted June 10, 2019 Author Share Posted June 10, 2019 9 minutes ago, Matt said: Here I have no problem at all. Where are trying to watch the movie? Smart TV, Web browser, or something else? Chrome on PC Link to comment Share on other sites More sharing options...
Administrator Matt Posted June 10, 2019 Administrator Share Posted June 10, 2019 1 minute ago, info999 said: Chrome on PC Try to login using a VPN and a US IP address. Link to comment Share on other sites More sharing options...
info999 Posted June 10, 2019 Author Share Posted June 10, 2019 16 minutes ago, Matt said: Try to login using a VPN and a US IP address. Uhhm, I won't get banned ? Link to comment Share on other sites More sharing options...
Administrator Matt Posted June 10, 2019 Administrator Share Posted June 10, 2019 Just now, info999 said: Uhhm, I won't get banned ? Nope. They will send you an email to tell you that you've logged in from a different location, and if it's you will tell you just to ignore the email. If it didn't work out try to change your profile to match those sittings. If nothing from above worked for you then go here and start a live chat with the supporters. https://help.netflix.com/en Link to comment Share on other sites More sharing options...
spudboy Posted June 10, 2019 Share Posted June 10, 2019 Try the Netflix app from the Microsoft Store. Besides the possibility of it fixing your problems, it also offers higher resolutions and surround audio. Don't know why anyone watches Netflix from a browser when image and audio quality are both so degraded. Link to comment Share on other sites More sharing options...
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