vitorio Posted May 29, 2019 Share Posted May 29, 2019 In a borrow laptop I am getting the following message www.google.com uses an invalid security certificate Due to this I can not run any web site from Google since received the message your connection is not private Even running others browsers can not load gmail since got the same message. My question Any way to avoid this message from Google? Please let me know. Thanks for tge help. Link to comment Share on other sites More sharing options...
mehdibleu Posted May 29, 2019 Share Posted May 29, 2019 This is certainly due to the antivirus which is installed on your machine. Which AV do you use ? Try to disable the AV and see if the same message appears. If the message disappears, you need to find the option which allows to disable the SSL in your AV. Link to comment Share on other sites More sharing options...
Karlston Posted May 29, 2019 Share Posted May 29, 2019 Is the laptop's date and time correct? Link to comment Share on other sites More sharing options...
Jime234 Posted May 29, 2019 Share Posted May 29, 2019 5 hours ago, vitorio said: In a borrow laptop I am getting the following message www.google.com uses an invalid security certificate Due to this I can not run any web site from Google since received the message your connection is not private Even running others browsers can not load gmail since got the same message. My question Any way to avoid this message from Google? Please let me know. Thanks for tge help. Seems cmos battery is dead. go to date and time > Internet time > change settings> update. gotta replace the battery too. Link to comment Share on other sites More sharing options...
vitorio Posted May 29, 2019 Author Share Posted May 29, 2019 Is the date and time is correct, can the battery need to replace? No antivirus installed and can not reinstalled Google since need administrator password. Link to comment Share on other sites More sharing options...
vitorio Posted May 29, 2019 Author Share Posted May 29, 2019 16 hours ago, mehdibleu said: This is certainly due to the antivirus which is installed on your machine. Which AV do you use ? Try to disable the AV and see if the same message appears. If the message disappears, you need to find the option which allows to disable the SSL in your AV. The only AV is Windows Security and the setting to turn it off is managed by the adminidtrator, which is not me. Link to comment Share on other sites More sharing options...
mehdibleu Posted May 30, 2019 Share Posted May 30, 2019 5 hours ago, vitorio said: The only AV is Windows Security and the setting to turn it off is managed by the adminidtrator, which is not me. i don't understand, you first said that no AV is installed on the machine and and in your next post, you seem to say the opposite. So is there any AV installed on the machine ? you must be sure. What is the exact name of the AV ? you need to make sure that this error messages which appear when opeing a website do not come from the AV so if you have an AV installed on the machine, you must to disable it to see whether the error messages are still there or disappeared. Another thing, you say that you don't have the admin pwd to switch off the AV, how come ? Whom does the pc belong to ? is it yours ? if not, contact the admin and ask him about the pwd. Link to comment Share on other sites More sharing options...
vitorio Posted May 30, 2019 Author Share Posted May 30, 2019 57 minutes ago, mehdibleu said: i don't understand, you first said that no AV is installed on the machine and and in your next post, you seem to say the opposite. So is there any AV installed on the machine ? you must be sure. What is the exact name of the AV ? you need to make sure that this error messages which appear when opeing a website do not come from the AV so if you have an AV installed on the machine, you must to disable it to see whether the error messages are still there or disappeared. Another thing, you say that you don't have the admin pwd to switch off the AV, how come ? Whom does the pc belong to ? is it yours ? if not, contact the admin and ask him about the pwd. I think the AV is the one that comes with Windows10 preinstalled. I found this later. Definely, since the laptop is not mine I need administrator privileges. It was set with this privileges since is a corporate PC. Never thought it was so dificult to try to fix this issue if you do not have administrators privileges. I just returned the PC to the owner and now is his responsability to find the administrator to help him. Thanks all for the help. Link to comment Share on other sites More sharing options...
Karlston Posted May 30, 2019 Share Posted May 30, 2019 Topic marked as solved. Link to comment Share on other sites More sharing options...
mp68terr Posted May 30, 2019 Share Posted May 30, 2019 1 hour ago, vitorio said: Never thought it was so dificult to try to fix this issue if you do not have administrators privileges. I just returned the PC to the owner and now is his responsability to find the administrator to help him. Isn't it the point of setting admin/users privileges: not allowing users to mess up the system. Or more simply not allowing users to change the system, even if it's for its good. Link to comment Share on other sites More sharing options...
Jime234 Posted May 30, 2019 Share Posted May 30, 2019 6 hours ago, vitorio said: I think the AV is the one that comes with Windows10 preinstalled. I found this later. Definely, since the laptop is not mine I need administrator privileges. It was set with this privileges since is a corporate PC. Never thought it was so dificult to try to fix this issue if you do not have administrators privileges. I just returned the PC to the owner and now is his responsability to find the administrator to help him. Thanks all for the help. maybe should have tried adwcleaner Link to comment Share on other sites More sharing options...
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