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Annoying message window


bigjohn

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Happy New Year  to all at Nsane.

 

Every time I start or reboot my PC I get this pop up window. It happened after I installed Speedtest by Ookla, Which made me install microsoft visual c++ 2015. I uninstalled both, with revo and clean the windows registry,

 but the pop up persisted to appear. I also removed the contents of c:\windows\installer. 

Guys what can I do to get rid of the stupid thing. 

 

Windows 8.1 64B

 

Thanks  for helping 

 

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The folder c:\windows\installer is needed to uninstall/repair etc. installed programs! I hope you did a backup of the folder to restore it or you will have troubles with all programs that are installed using MSI files...

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The AchieVer

You could try these  and see if it helps.

 

Step 1:


Try to ensure that Windows Installer service is running.


Go toStart and click onControl Panel < AdministrativeTools. < Click on Services and scroll to Windows Installer < Double click to bring up the service. 

 

Check to see if the startup type is set to Manual.

Service status is usually stopped. Try and start the Windows Installer server. 
Note down the error message if any.
Click Ok.


Step 2:


Click Start, and in the start search box, type cmd. 


Then right click and select, ‘Run as Administrator’.


At the command prompt, type:


Type msiexec.exe /unregister, and then press ENTER.
Type msiexec.exe /regserver, and then press ENTER.

 

Step 3:


Verify the registry permissions


Click Start Button, in the Start Search box type: Regedit.

 

Scroll to: HKEY_lOCAL_MACHINE/SYSTEM/CurrentControlSet/services/msiserver

Verify that the SYSTEM account has Full control. If it does not, add the SYSTEM account with Full control.

 

Step 4:


If that doesn't help, then let's run System File checker to see if you have any corrupted system files.
Click Start
Type: CMD, from the results, right click CMD
Click 'Run as Administrator'.
At the Command Prompt, type: sfc /scannow
This will check for any integrity violations and fix any corrupted operating system files.
Restart your system.

 

 

 Further , you shuld have not deleted the folder c:\windows\installer , as it contains all installations files.

 

Regards

 

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First of all, Thank you very much for the wealth of knowledge you share in the forum.

 

I did not delete the contents of the folder installer, I cut and pasted it into a folder with other name and put it in the desktop. I'll return the files and folders back.

 

I'll thy everything you told me to do and give you feed back.

 

Thanks

 

John

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2 hours ago, The AchieVer said:

At the command prompt, type:


Type msiexec.exe /unregister, and then press ENTER.
Type msiexec.exe /regserver, and then press ENTER.

 

Since you have a 64 bit Windows installation you also need to run the following two lines from an elevated command prompt:


%windir%\syswow64\msiexec.exe /unregister
%windir%\syswow64\msiexec.exe /regserver

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Hi everyone.

No matter what I did nothing worked for me. In the end installed a backup image, old but clean. now I have to replace some software and backup data, all is backed up more than once. Something I learned the hard way over the years. I never do progressive back up, you can backup errors or viruses and you then are in a huge Sh!t hole. 

 

Guys. I appreciate all your help. I always learn something new when fixing problems.

 

Thank you all

 

John

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