[Solved] Windows 10 System sounds

[Ahmad_Al_Hajaya]

As the title suggests, this is about windows system sounds, so a couple of days ago, all system sounds stopped working i.e (notifications, warnings, device connected, etc.. )

I did not install any new software that might cause this, nor had a windows update.

 

Installed windows version 10 1803 OS build 17134.81

Installed security software is Kaspersky Total Security 2018

 

I tried the following to fix it:

removed FxSound Enhancer.

reinstalled audio drivers.

tried sfc /scannow command.

scoured the internet for a fix.

checked the volume mixer to see if sounds were muted.

 

Hopefully someone would be able to help with this, cause frankly it's driving me crazy.

 

[jbleck]

try:

• Settings -> System -> Focus assist
• Right click on System tray Notifications icon -> Focus assist

[Ahmad_Al_Hajaya]

7 minutes ago, jbleck said:

try:

• Settings -> System -> Focus assist
• Right click on System tray Notifications icon -> Focus assist

Focus assist = Off

[jramon2566]

Try this: click on the sound icon in the taskbar. Then on the speaker icon and go to the enhancements tab and "turn off all sound effects". Accept the changes and restart the system.

[DKT27]

Did you go into the Sound settings > Sounds tab and tried playing the sounds by clicking on the test button there.

[Ahmad_Al_Hajaya]

1 hour ago, jramon2566 said:

Try this: click on the sound icon in the taskbar. Then on the speaker icon and go to the enhancements tab and "turn off all sound effects". Accept the changes and restart the system.

Tried, didn't work.

 

5 minutes ago, DKT27 said:

Did you go into the Sound settings > Sounds tab and tried playing the sounds by clicking on the test button there.

I did that, they work on test, but that's it.

[mincemeat]

Perhaps have a look at the "App volume and device preferences" settings.
There is an option to change the volume of the systems sounds, as well as to change the output device.

I have had a situation happen where sounds tried to go out via my HDMI output instead of my speakers, so it may be that the device is incorrect.

 

Good luck!

 

[MrZeb]

Hi,

 

It seems some machines have Audio problems because of the Windows 10 upgrade to v1803 maybe its your case, check this:

https://www.bleepingcomputer.com/forums/t/677737/for-those-having-audio-problems-after-installing-version-1803/

[Kalju]

On 5/25/2018 at 10:19 PM, Ahmad_Al_Hajaya said:

As the title suggests, this is about windows system sounds, so a couple of days ago, all system sounds stopped working i.e (notifications, warnings, device connected, etc.. )

I did not install any new software that might cause this, nor had a windows update.

 

Installed windows version 10 1803 OS build 17134.81

Installed security software is Kaspersky Total Security 2018

 

I tried the following to fix it:

removed FxSound Enhancer.

reinstalled audio drivers.

tried sfc /scannow command.

scoured the internet for a fix.

checked the volume mixer to see if sounds were muted.

 

Hopefully someone would be able to help with this, cause frankly it's driving me crazy.

 

Before you start doing something else, run "Troubleshoot sound problems". 
If even this does not help, you will get suggestions on how to proceed. First see what Windows itself recommends, if no help, let us to know what the situation. 
The bleepingcomputer.com is the very last place to go. There You may get everything else, but no help. 

[Ahmad_Al_Hajaya]

2 hours ago, Kalju said:

Before you start doing something else, run "Troubleshoot sound problems". 
If even this does not help, you will get suggestions on how to proceed. First see what Windows itself recommends, if no help, let us to know what the situation. 
The bleepingcomputer.com is the very last place to go. There You may get everything else, but no help. 

Troubleshooting didn't find or suggest anything.

[Ahmad_Al_Hajaya]

9 hours ago, mincemeat said:

Perhaps have a look at the "App volume and device preferences" settings.
There is an option to change the volume of the systems sounds, as well as to change the output device.

I have had a situation happen where sounds tried to go out via my HDMI output instead of my speakers, so it may be that the device is incorrect.

 

Good luck!

 

checked there, volume is set at 100, and the output is set correctly.

[Ahmad_Al_Hajaya]

3 hours ago, MrZeb said:

Hi,

 

It seems some machines have Audio problems because of the Windows 10 upgrade to v1803 maybe its your case, check this:

https://www.bleepingcomputer.com/forums/t/677737/for-those-having-audio-problems-after-installing-version-1803/

This sound issue started all of a sudden and only recently, aside from system sounds not working, I can listen to music, watch a movie, watch a YouTube video with no problems.

[jbleck]

Try:

• If u have more then one output device, switch if u have the speakers for it.
• Get a windows theme with custom sounds : https://support.microsoft.com/en-au/help/14023/windows-desktop-themes-with-custom-sounds

 

[Ahmad_Al_Hajaya]

10 minutes ago, jbleck said:

Try:

• If u have more then one output device, switch to that if u have the speakers for it.
• Get a windows theme with custom sounds : https://support.microsoft.com/en-au/help/14023/windows-desktop-themes-with-custom-sounds

 

tried other output devices, didn't work.

got tons of themes, didn't work. but when I change to a theme with custom sounds, a theme change sound plays, but if I choose a theme that has the default sound scheme no theme change sound plays.

[Kalju]

All Windows system sounds are .wav files, is it enabled in your system and in the default media player? Does this registry key exist
HKEY_CLASSES_ROOT\.wav
It's default content

 

Spoiler

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.wav]
@="WMP11.AssocFile.WAV"
"Content Type"="audio/wav"
"PerceivedType"="audio"

[HKEY_CLASSES_ROOT\.wav\OpenWithProgids]
"AppXqj98qxeaynz6dv4459ayz6bnqxbyaqcs"=hex(0):
"WMP11.AssocFile.WAV"=hex(0):

[HKEY_CLASSES_ROOT\.wav\PersistentHandler]
@="{098f2470-bae0-11cd-b579-08002b30bfeb}"

[HKEY_CLASSES_ROOT\.wav\ShellEx]

[HKEY_CLASSES_ROOT\.wav\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}]
@="{9DBD2C50-62AD-11D0-B806-00C04FD706EC}"

[HKEY_CLASSES_ROOT\.wav\ShellEx\{e357fccd-a995-4576-b01f-234630154e96}]
@="{9DBD2C50-62AD-11D0-B806-00C04FD706EC}"

 

Does your system play .wav files?

And does Volume Mixer looks like this or there is something disabled, closed, not allowed?

Are there files in the folder %windir%\media or simply C:\Windows\media folder, if C is a drive where is the OS installed

[Ahmad_Al_Hajaya]

8 minutes ago, Kalju said:

All Windows system sounds are .wav files, is it enabled in your system and in the default media player? Does this registry key exist
HKEY_CLASSES_ROOT\.wav
It's default content

 

  Reveal hidden contents

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.wav]
@="WMP11.AssocFile.WAV"
"Content Type"="audio/wav"
"PerceivedType"="audio"

[HKEY_CLASSES_ROOT\.wav\OpenWithProgids]
"AppXqj98qxeaynz6dv4459ayz6bnqxbyaqcs"=hex(0):
"WMP11.AssocFile.WAV"=hex(0):

[HKEY_CLASSES_ROOT\.wav\PersistentHandler]
@="{098f2470-bae0-11cd-b579-08002b30bfeb}"

[HKEY_CLASSES_ROOT\.wav\ShellEx]

[HKEY_CLASSES_ROOT\.wav\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}]
@="{9DBD2C50-62AD-11D0-B806-00C04FD706EC}"

[HKEY_CLASSES_ROOT\.wav\ShellEx\{e357fccd-a995-4576-b01f-234630154e96}]
@="{9DBD2C50-62AD-11D0-B806-00C04FD706EC}"

 

Does your system play .wav files?

And does Volume Mixer looks like this or there is something disabled, closed, not allowed?

Are there files in the folder %windir%\media or simply C:\Windows\media folder, if C is a drive where is the OS installed

.wav registry key exists

System plays .wav files

Volume Mixer looks just like in the pic, nothing's disabled or muted

Media folder is full with .wav system sounds, and all of them work when tested.

[Kalju]

Now we have to investigate and think about that. Probably there is a place where  can ban the system's sound and it's probably forbidden, but at the moment I do not know where that place is. If somebody knows, is good if they let us also to know.

[Ahmad_Al_Hajaya]

Just now, Kalju said:

Now we have to investigate and think about that. Probably there is a place where  can ban the system's sound and it's probably forbidden, but at the moment I do not know where that place is. If somebody knows, is good if they let us also to know.

really appreciate all of your help.

[Kalju]

You may also be looking at this place:
Open Control Panel => All Control Panel Options => Sound
then if the window opens select table Sound
See if everything is the same as here, then select all sounds along the way and click on "Test" (below).

Select Program Events one-by-one and click "Test" 

NB! There may be not any sounds selected, if so, You can select Yourself.

You need to hear the sounds if they work.

[Ahmad_Al_Hajaya]

2 minutes ago, Kalju said:

You may also be looking at this place:
Open Control Panel => All Control Panel Options => Sound
then if the window opens select table Sound
See if everything is the same as here, then select all sounds along the way and click on "Test" (below).

Select Program Events one-by-one and click "Test"

You need to hear the sounds if they work.

did that, all sounds work on test

[Kalju]

Then should be everything OK. Maybe do restart, but better if You shut down, wait some seconds and turn on again. If it is laptop or something similar, remove the battery for couple seconds. Maybe some default settings is not correct, this helps them restore.

[Jordan]

Just now, Ahmad_Al_Hajaya said:

did that, all sounds work on test

 

 

Try the following too:

 

- Select "Windows Default" scheme

- Click "Save As" and give it a different name (You can also customize it and give it a different name)

- Check "Play Windows Startup sound" (to see immediately if it's working)

- Click "Apply". maybe log-off needed

[Ahmad_Al_Hajaya]

18 minutes ago, Kalju said:

Then should be everything OK. Maybe do restart, but better if You shut down, wait some seconds and turn on again. If it is laptop or something similar, remove the battery for couple seconds. Maybe some default settings is not correct, this helps them restore.

It's a desktop, and I've been facing this issue for a few days now, so I've restarted and shutdown the PC a lot.

 

5 minutes ago, jordan4x said:

 

 

Try the following too:

 

- Select "Windows Default" scheme

- Click "Save As" and give it a different name (You can also customize it and give it a different name)

- Check "Play Windows Startup sound" (to see immediately if it's working)

- Click "Apply". maybe log-off needed

That also didn't work, but the start up sound works only if I restart the PC.

[Jordan]

What bitrate do you have in Sounds> Playback devices> Speakers> Advanced> Default format> ?

Lower the bitrate and see if it helps

 

 

[Kalju]

8 minutes ago, Ahmad_Al_Hajaya said:

It's a desktop, and I've been facing this issue for a few days now, so I've restarted and shutdown the PC a lot.

If so, then my mind is gone because everything seems to be okay.
But one thing that is probably not related to it, but is not excluded. You said you have Kaspersky Total Security 2018 installed. It should not be on your computer. Maybe to think about it.