I Am Negan Posted May 5, 2018 Share Posted May 5, 2018 Anybody know of a software that can analyze system hangs? Whenever I rename or move a file in windows explorer, my PC will stall for about 30 seconds or so. I removed a lot of stuff I had in the context menu thinking it was a bad context menu handler but that didn’t solve the problem . Link to comment Share on other sites More sharing options...
Akaneharuka Posted May 5, 2018 Share Posted May 5, 2018 Did you try to check at the windows error report ? Link to comment Share on other sites More sharing options...
I Am Negan Posted May 5, 2018 Author Share Posted May 5, 2018 Yes I did. When the hang occurs there is no error report for it. Link to comment Share on other sites More sharing options...
rahuldohare Posted May 5, 2018 Share Posted May 5, 2018 When you file move, copy, rename then disable antivirus program and check it. Link to comment Share on other sites More sharing options...
ashish1989 Posted May 5, 2018 Share Posted May 5, 2018 Check your hard disk for errors. I suffered from these random hangs few months ago, changed HDD and my PC is working fine now. Take backup of your data. If there is problem in HDD it will be going to crash soon. So check your HDD health there are many softs available on net. Link to comment Share on other sites More sharing options...
Kalju Posted May 5, 2018 Share Posted May 5, 2018 1 hour ago, Kerry4444 said: Anybody know of a software that can analyze system hangs? Whenever I rename or move a file in windows explorer, my PC will stall for about 30 seconds or so. I removed a lot of stuff I had in the context menu thinking it was a bad context menu handler but that didn’t solve the problem . Unless we know what "My System or Your System" means, anyone can not help You in any way. The systems are very different and the problems are very different. I can tell You that I've been on different computers since the dos-system was used and have never found a solution to the problem on the internet. There is always something different or is at all wrong info there available. Usually full of mistakes and is at all misleading info. Therefore, it is very necessary to know exactly what is your system or what it means. What You said with couple words, doesn't help. Must know more, then can about something to think or suggest something at all. Link to comment Share on other sites More sharing options...
I Am Negan Posted May 5, 2018 Author Share Posted May 5, 2018 Windows 10 x64 home v.1709 dell XPS 8700 i5. Link to comment Share on other sites More sharing options...
trufpal Posted May 5, 2018 Share Posted May 5, 2018 32 minutes ago, ashish1989 said: Check your hard disk for errors. I suffered from these random hangs few months ago, changed HDD and my PC is working fine now. Take backup of your data. If there is problem in HDD it will be going to crash soon. So check your HDD health there are many softs available on net. Very much this. I'd go check the HDD health first since the problem only occurs when OP is copying/moving his data. I can recommend HDD Sentinel for this. Link to comment Share on other sites More sharing options...
rahuldohare Posted May 5, 2018 Share Posted May 5, 2018 2 hours ago, Kerry4444 said: Anybody know of a software that can analyze system hangs? Whenever I rename or move a file in windows explorer, my PC will stall for about 30 seconds or so. I removed a lot of stuff I had in the context menu thinking it was a bad context menu handler but that didn’t solve the problem . other alternative is try tunup utilities 2015 (old version) check for hard disk error. can you tell me which antivirus you use ? Link to comment Share on other sites More sharing options...
Kalju Posted May 5, 2018 Share Posted May 5, 2018 40 minutes ago, Kerry4444 said: Windows 10 x64 home v.1709 dell XPS 8700 i5. It's not enough, what You said. But i5 is enough good processor and should have no problems to work correctly with any of Windows current versions. When is this version of Windows installed, was there a clean installation or upgrade? (If was upgraded using Windows update system, is recommended to do a clean install. If You'll go to do that, clean at least whole partition before reinstalling.) How do you clean the hard drive, how to clean the registry? Which hard drive is - either HDD or SSD, is there one hard drive or more? How big is the primary partition where the OS is installed? How big is the hard drive at all, how many partitions there are, how many are primary, how many logical ones? How old is this disk? Does the disk check run on every startup or do it manually? (I'd recommend turn autoscan off and run manually). Ah yes. Is there something else has been installed, such as Linux? How is RAM cleaning up? Is it done automatically or manually. (I'd recommend to run automatically) Is the automatic maintenance on or off? (I'd recommend turn it off). Link to comment Share on other sites More sharing options...
I Am Negan Posted May 5, 2018 Author Share Posted May 5, 2018 1 hour ago, trufpal said: Very much this. I'd go check the HDD health first since the problem only occurs when OP is copying/moving his data. I can recommend HDD Sentinel for this. no errors found and hard disk sentinel says everything is perfect. Link to comment Share on other sites More sharing options...
I Am Negan Posted May 5, 2018 Author Share Posted May 5, 2018 54 minutes ago, Kalju said: It's not enough, what You said. But i5 is enough good processor and should have no problems to work correctly with any of Windows current versions. When is this version of Windows installed, was there a clean installation or upgrade? (If was upgraded using Windows update system, is recommended to do a clean install. If You'll go to do that, clean at least whole partition before reinstalling.) How do you clean the hard drive, how to clean the registry? Which hard drive is - either HDD or SSD, is there one hard drive or more? How big is the primary partition where the OS is installed? How big is the hard drive at all, how many partitions there are, how many are primary, how many logical ones? How old is this disk? Does the disk check run on every startup or do it manually? (I'd recommend turn autoscan off and run manually). Ah yes. Is there something else has been installed, such as Linux? How is RAM cleaning up? Is it done automatically or manually. (I'd recommend to run automatically) Is the automatic maintenance on or off? (I'd recommend turn it off). clean install, HHD, 1 HDD - [1 primary partition. 1-local drive(C:/), and a couple recovery partitions.] Link to comment Share on other sites More sharing options...
trufpal Posted May 5, 2018 Share Posted May 5, 2018 40 minutes ago, Kerry4444 said: no errors found and hard disk sentinel says everything is perfect. Then we can rule out disk problem for now. Do you use Windows Defender by any chance? I had similar issue in the past because WD real time protection made disk activity very high. Check your task manager when you're doing rename/copy activities. Link to comment Share on other sites More sharing options...
Kalju Posted May 5, 2018 Share Posted May 5, 2018 37 minutes ago, Kerry4444 said: clean install, HHD, 1 HDD - [1 primary partition. 1-local drive(C:/), and a couple recovery partitions.] OK. If You need some help, I can do it if there is a specific question. Now I can only recommend to do new clean install, remove any kind of third party antivirus and firewall programs, also do not use large than 250-300 GB primary partition, all others change to logical or if system itself makes some recovery partition, let it makes. You knows bu yourself, do You really need them or not. For example, I don't have for years anything similar. If possible, disable any kind auto maintenance and run them manually if needed. Also disable disk check at every boot, it is not needed, but makes booting time longer. You can it run manually, if You think, it is needed. Usually not needed, but recommended to run before new OS installation, then You know, that everything is OK. Do not use regularly sleep and/or hibernate, computer needs to been fully turned off at least couple times in day, or if needed, more times. All temporary folders must be emptied regularly. If You have HDD, You must also run disk defragment regularly. Now you have to be the wise person yourself, who decides what to do. Link to comment Share on other sites More sharing options...
Whi5t1eR Posted May 5, 2018 Share Posted May 5, 2018 Outdated or corrupt video drivers can cause Windows Explorer to stop working. Downloading and installing the latest video driver may help. Also use good old System File Checker to scan your PC for missing or corrupt files, find and right-click cmd.exe, and then click Run as administrator. At the command prompt, type Sfc /scannow and then press enter, let run. If no fix happen's try setting File Explorer defaults. Open File Explorer Options From Start Search and do the following: Under General tab: Clear File Explorer History and press Restore Defaults Under View tab: Press Reset folders and Restore Defaults button. Under Search tab: Press Restore Defaults button. Press Apply, OK, and exit. If none of that works try here: https://www.nirsoft.net/utils/what_is_hang.html Link to comment Share on other sites More sharing options...
dogbertx Posted May 5, 2018 Share Posted May 5, 2018 Do notice any odd activty in the cpu usage if task manger is open Link to comment Share on other sites More sharing options...
knowledge-Spammer Posted May 5, 2018 Share Posted May 5, 2018 maybe windows updates Link to comment Share on other sites More sharing options...
jbleck Posted May 5, 2018 Share Posted May 5, 2018 off topic here... @Kalju: So far u only managed to annoy @Kerry4444 If u don't know, don't interfere please... What info do u need next? List of installed apps maybe? BTW... have u managed to discover the critical errors u were facing a few days earlier? Or did u start clean... again? Link to comment Share on other sites More sharing options...
I Am Negan Posted May 5, 2018 Author Share Posted May 5, 2018 3 hours ago, jbleck said: off topic here... @Kalju: So far u only managed to annoy @Kerry4444 If u don't know, don't interfere please... What info do u need next? List of installed apps maybe? BTW... have u managed to discover the critical errors u were facing a few days earlier? Or did u start clean... again? No hes ok. “ What is hang”really helped. From using that, I think I narrowed the problem down. It seems to have something to do with ntdll.dll. 6 hours ago, dogbertx said: Do notice any odd activty in the cpu usage if task manger is open Thanks but no I haven’t Link to comment Share on other sites More sharing options...
I Am Negan Posted May 13, 2018 Author Share Posted May 13, 2018 Finally got it fixed. I upgraded to windows 10 version 1803 and that seemed to fix the problem. So something must’ve been corrupt and the upgrade added new fixed files. Link to comment Share on other sites More sharing options...
Administrator DKT27 Posted May 14, 2018 Administrator Share Posted May 14, 2018 Topic marked as solved. Link to comment Share on other sites More sharing options...
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