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Can't install new Bitdefender Internet Security 2016


DeHaos

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I got a legit key from my friend saying that is the key for Internet security version, but when i activated the key via Bitdefender Central turns out it was for Total security. Now when i removed total security version because i didn't want extra services running i decided to download IS version. Now wherever i try to install IS it gives me TS version with 329 days left. Is there a way to remove subscription from my account? I tried removing the device from Bitdefender Central but it is the same problem.

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Please answer more questions.

  1. Did you update BD after entering the key? If not, please update[please reboot, if asked to reboot device in events->update] and let me know.
  2. If updated and still says BD TS, uninstall BD using Bitdefender Uninstall Tool and then try using offline installer links posted here
  3. If the problem persists, contact BD Support by email or forum.
  4. You are not alone. There are many other facing similar issue. When they use TS key, it installs IS and more similar issues.
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I got a legit key from my friend saying that is the key for Internet security version, but when i activated the key via Bitdefender Central turns out it was for Total security. Now when i removed total security version because i didn't want extra services running i decided to download IS version. Now wherever i try to install IS it gives me TS version with 329 days left. Is there a way to remove subscription from my account? I tried removing the device from Bitdefender Central but it is the same problem.

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Yup the reg fix worked. I installed IS finally.

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  • 2 weeks later...

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