Need help: BSOD in Windows XP

[sanjoa]

Hi, guys! How are ya? At my job, I have an oldie (AMD Athlon 64 X2 dual core 3600+ 1.90Ghz, 512Mb RAM, two HDD -80GB / 320GB-, mobo ASUS M2NPV-VM) Windows XP based computer, the issue is that it's giving BSOD related to WIN32K.SYS file. How can I fix that?

[strikerfox]

Here it is BlueScreenView v1.52 below the link page you can dowload it this smal program tell you the cause of your BSOD SO YOU NOW CAN UNINSTAL THE (SOFTWARE) THAT MAKE THE CAUSE OF YOUR PROBLEM.

http://www.nirsoft.net/utils/blue_screen_view.html

[wagdy]

if you had installed any new driver uninstall it

[jackieo]

usually theres an error number on the blue screen - StartPage search it (aka google it )

sometimes M$ has a fix-it solution

[homies]

Look in the event viewer should show whats up.

[jackieo]

im not an expert on this issue, but im searching....

also is XP up to date? SP3?

Source

try this, and see if it helps. ( in blue text)

The behavior may occur if the win32k.sys is corrupted. Go to
C:\WINDOWS\System32 and rename the Win32k.sys file to Win32k.old and then
close the window. Now go back to the system32 folder and you will have a
new and non-corrupt Win32k.sys file.

The behavior also may be caused by that the virtual memory of the Windows XP
is corrupted. Disable and then enable the Virtual Memory to see whether it
solved the problem.

To disable Virtual memory:

1. Right click My Computer and choose properties
2. Click the Advanced tab
3. Under Performance click settings.
4. Click the Advanced tab.
5. Under Virtual memory click change
6. Click no paging file
7. Click OK
8. Restart the computer

To enable Virtual memory:

1. Right click My Computer and choose properties
2. Click the Advanced tab
3. Under Performance click settings.
4. Click the Advanced tab.
5. Under Virtual memory click change
6. Click System Managed Size
7. Click OK
8. Restart the computer


--
Happy Mardi-Gras,
Kelly

Microsoft-MVP Windows® XP